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Inbound Call Center Insurance Sales Service Agent Jobs

AnswerOne

Call Center Agent

Mcallen, TX · On-site

$16 - $18.50/hr

We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.Our call center serves both English and Spanish speaking callers ...

SmithRx

Inbound Call Center Representative

Plano, TX

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

... Service - CDL/ Delivery Drivers - Call Center - Machine Maintenance - Receptionist - Project Managers/Estimators - Office Manager - Welders - HR - General Labor - Inside/Outside Sales - Inventory ...

All Star Auto Lights

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Medical, Dental, Vision Insurance, eligible 1st of the month following 45 days of service * Up to ... Call Center environment with high volume of calls * Minimum of 2 years of customer service ...

Accurate Staffing

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Inbound Call Center Representative

Canton, OH · On-site

$15 - $16/hr

Call Center Representative Canton, OH | Temp-to-Hire | $15.00/Hour (Weened Shifts pay $16/hr.) 1:00 ... You will serve as a professional answering service for a variety of businesses, including medical ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

... inbound and outbound calls, providing excellent customer service, and supporting sales efforts ... The company provides medical, dental, and vision insurance, life insurance, and the option to ...

BCForward

Inbound Call Center Representative

Austin, TX · On-site

$20/hr

Position: Customer Service Representative Worksite: Austin, TX Duration: 11 months (Possible ... Transfer callers to appropriate Call Center units when necessary. * Meet individual performance ...

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Inbound Call Center Insurance Sales Service Agent information

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How much do inbound call center insurance sales service agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for inbound call center insurance sales service agent in the United States is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.

What does an inbound call center insurance sales service agent do?

An Inbound Call Center Insurance Sales Service Agent answers incoming calls from potential and existing customers who are interested in purchasing or learning more about insurance products. Their main responsibilities include providing information about policies, assisting with quotes, handling customer inquiries, and sometimes processing policy changes or renewals. They focus on understanding customer needs, recommending suitable insurance options, and ensuring a high level of customer satisfaction. Agents also document customer interactions and may be responsible for meeting sales or service targets set by their employer.

What are some common challenges faced by an inbound call center insurance sales service agent, and how can they be managed?

Inbound Call Center Insurance Sales Service Agents often face challenges such as handling high call volumes, managing customer objections, and keeping up with changing insurance products and regulations. To manage these challenges, agents typically receive comprehensive training, utilize scripts and knowledge bases, and participate in ongoing professional development. Strong communication skills, patience, and resilience are key to maintaining high customer satisfaction and meeting sales targets in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an inbound call center insurance sales service agent, and why are they important?

To thrive as an Inbound Call Center Insurance Sales Service Agent, you need a solid understanding of insurance products, sales techniques, and customer service principles, typically supported by a high school diploma and, in many cases, state insurance licensure. Familiarity with customer relationship management (CRM) software, call center phone systems, and quoting tools is essential. Outstanding communication, active listening, problem-solving, and resilience under pressure help agents build trust and effectively resolve client concerns. These combined skills ensure agents can accurately address customer needs, comply with regulations, and meet sales and service targets in a fast-paced environment.

What is the difference between Inbound Call Center Insurance Sales Service Agent vs Customer Service Representative in Insurance?

AspectInbound Call Center Insurance Sales Service AgentCustomer Service Representative in Insurance
Primary RoleSell insurance policies and assist with policy inquiriesHandle customer questions, policy updates, and claims support
Required CredentialsInsurance licenses, sales trainingCustomer service skills, insurance knowledge
Work EnvironmentCall center, sales-focusedCall center or office, service-focused
Industry UsageCommon in insurance sales departmentsCommon in insurance customer support

While both roles involve phone communication within the insurance industry, the Inbound Call Center Insurance Sales Service Agent primarily focuses on selling policies and generating sales, whereas the Customer Service Representative in Insurance handles policy questions and support without a sales component.

What are popular job titles related to Inbound Call Center Insurance Sales Service Agent jobs?

For Inbound Call Center Insurance Sales Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Inbound Call Center Insurance Sales Service Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,907 per year, or $25.9 per hour.

Call Center Agent

Mcallen, TX • On-site

AnswerOne
See more jobs at AnswerOneexternal

$16 - $18.50/hr

Part-time

Posted 27 days ago

Job description

Part-Time Call Center AgentCompany: AnswerOne l Location: McAllen, TX (In-Office)Pay: $16-$18.50/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and HolidaysAnswerOneis hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.Our call center serves both English and Spanish speaking callers, so interactions may take place in either English or Spanish. Translation or interpretation between the two may be required depending on the caller's needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.What You'll Do:Handle incoming calls with a warm, helpful attitude.Take accurate messages, transfer calls, and/or relay key information.Use our call processing system to prioritize customer needs efficiently.What We're Looking For:Friendly, upbeat, and professional communication skills.Strong English and Spanish spelling and grammar.Basic computer proficiency and typing speed of 35+ WPM.Reliable attendance and strong work ethic.Pay: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Ready to help others? Apply today!
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