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Inbound Associate Jobs in Shelby, NC (NOW HIRING)

DHL

Inventory Control Clerk

Cowpens, SC · On-site

$20.50/hr

Maintaining inventory accuracy by verifying all inbound and outbound orders. Position: Inventory ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Inventory Control Clerk

Cowpens, SC · On-site

$20.50/hr

Maintaining inventory accuracy by verifying all inbound and outbound orders. Position: Inventory ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

Bosch Group

Intern - Logistics

Lincolnton, NC · On-site

The facility employs just under 500 full time associates in a 5-shift operation, which encompasses ... Tracking inbound shipments Qualifications * Must be currently enrolled in an accredited college ...

Bosch Group

Intern - Logistics

Lincolnton, NC · On-site

The facility employs just under 500 full time associates in a 5-shift operation, which encompasses ... Tracking inbound shipments Qualifications * Must be currently enrolled in an accredited college ...

Bosch Group

Intern - Logistics

Lincolnton, NC · On-site

The facility employs just under 500 full time associates in a 5-shift operation, which encompasses ... Tracking inbound shipments Qualifications * Must be currently enrolled in an accredited college ...

DHL

Group Coordinator Lead

Cowpens, SC · On-site

$21/hr

... inbound/outbound materials scheduled to arrive daily and review what is currently in the yard ... Role Purpose : Responsible for assigning work schedules, training associates and monitoring ...

DHL

Group Coordinator Lead

Cowpens, SC · On-site

$21/hr

... inbound/outbound materials scheduled to arrive daily and review what is currently in the yard ... Role Purpose : Responsible for assigning work schedules, training associates and monitoring ...

Ross Stores

Area Supervisor

Gastonia, NC · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Lincolnton, NC · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Forest City, NC · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Forest City, NC

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Gastonia, NC

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Lincolnton, NC

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

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All JobsInbound Associate JobsInbound Associate Jobs in Shelby, NC

Inbound Associate information

See Shelby, NC salary details

$8

$16

$25

How much do inbound associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for inbound associate in Shelby, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Shelby, NC are hiring for Inbound Associate jobs? Cities near Shelby, NC with the most Inbound Associate job openings:
Inbound Associate jobs near you

LOM Shift Coordinator 2nd Shift

Bosch Group

Lincolnton, NC • On-site

Full-time

Posted 13 days ago

Job description

Company Description

Do you want beneficial technologies being shaped by your
ideas? Whether in the areas of mobility solutions, consumer goods, industrial
technology or energy and building technology _ with us, you will have the
chance to improve quality of life all across the globe. Welcome to Bosch. The
Lincolnton, NC Conversion, Customizing and Packaging Center is located
approximately 30 miles from Charlotte. The facility employs just under 400+ full
time associates in a 5-shift operation, which encompasses 235,000 sq ft. along
with 12,000 skus. In addition to the conversion, customizing and packaging
activities, abrasives are now a big part of our power tool accessory business.
ISO certified, our associates engage in BPS, CIP and 5S . By choice, we are
committed to a diverse workforce - EOE/Protected Veteran/Disabled

Job Description

The Shift Coordinator - LOM is responsible for leading all logistics associates, material handlers, and operations during a designated shift. Operating under Daily Leadership Routines (dDLR), this role is accountable for executing safe work practices, maintaining BPS standards (Standardized Work, 5S, and Point CIP), managing shift-to-shift handovers, resolving operational discrepancies to ensure seamless, on-time material flow, and the validation of goods receipt and shipping accuracy.

KPIs:

Safety Cost and Incident Reduction

Safety Adherence

Quality Inspection of Inbound/Outbound Material

Inbound Accuracy and Timeliness

Inventory Accuracy

Customer Deliver On Time and Service Level

Primary Duties and Accountabilities

Operations:

  • Prioritization and accountability of duties for LOM associates during assigned shift.
  • Order, Make, Deliver Functions required for maintaining warehouse operations.
  • Daily Leadership Review and shift hand over responsibility
  • Inbound, Outbound, Pick, Put-Away and Deliver accuracy
  • Supermarket execution
  • Inventory Control

Safety & Quality:

  • Enforce safety standards and promote adherence.
  • Manage quality hold items and release items
  • Provide Weekly reporting on safety and quality concerns departmental costs related to safety.

Training:

  • New Hire training and onboarding systems
  • Support standardization of work instructions, safety procedures, and training materials through operator adherence.
  • Other
Qualifications

Required Knowledge, Skills, Ability, Training, Experience, etc.

  • SAP experience preferred
  • Microsoft experience
  • Team leader experience
  • Lean logistics experience
  • Team leader experience > 3 years
  • Problem solving and time management
  • Strong written and oral skills
  • Self-motivation and ability to motivate others
  • High school Diploma or GED from an accredited school
  • Ability to stand and be mobile for 8hrs
  • Ability to lift (up to) 40lbs
Additional Information

Equal Opportunity Employer, including disability / veterans.

Apply