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Inbound Associate Jobs in Kannapolis, NC (NOW HIRING)

Lead Receiving Associate

Charlotte, NC · On-site

$16.50 - $22/hr

Lead daily receiving and putaway operations to ensure inbound freight is processed accurately and efficiently. * Schedule workloads, assign tasks, and monitor performance across receiving and putaway ...

Warehouse Associate

Charlotte, NC · On-site

$15 - $18/hr

Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth come together ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

Warehouse Associate

Charlotte, NC · On-site

$15 - $18/hr

Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth come together ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

Warehouse Associate I

Charlotte, NC · On-site

$15.75 - $18.50/hr

Description Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

Warehouse Associate I

Charlotte, NC · On-site

$15 - $18/hr

Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth come together ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

Warehouse Associate I

Charlotte, NC · On-site

$15.75 - $18.50/hr

Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth come together ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

Warehouse Associate I

Charlotte, NC · On-site

$15.75 - $18.50/hr

Description Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

Warehouse Associate I

Charlotte, NC · On-site

$15.75 - $18.50/hr

Description Warehouse Associate Charlotte, NC DEX Imaging - Where precision, teamwork, and growth ... Managing backorders, equipment transfers, and inbound shipments while tracking ETAs and resolving ...

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Inbound Associate information

See Kannapolis, NC salary details

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How much do inbound associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for inbound associate in Kannapolis, NC is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.94 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Kannapolis, NC are hiring for Inbound Associate jobs? Cities near Kannapolis, NC with the most Inbound Associate job openings:

Corporate Tax Manager-Foreign Inbound/U.S. Tax

Frazier & Deeter

Charlotte, NC • On-site

$111K - $150K/yr

Full-time

Re-posted 19 days ago


Job description

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!
We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people.
At Frazier & Deeter, we're committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.
Job Summary:
As an Inbound Corporate Tax Manager, you work closely with partners, staff, and clients and are responsible for planning, managing, reviewing, and completing client engagements. This role focuses heavily on serving foreign inbound companies establishing or expanding operations in the United States, as well as middle market and seed stage businesses navigating growth and cross border complexities. You provide proactive tax savings and profitability strategies tailored to globally connected and growth-oriented businesses, working closely with our specialty service teams, including Transfer Pricing and Global Mobility (UK), SALT, International Tax, Valuation, and CFO Advisory, to deliver coordinated client solutions. You cultivate strong client relationships, serve as a primary point of contact for designated clients, and contribute to business development efforts within the foreign inbound and middle market space.
Our professionals have one goal in mind when working with clients - to help them minimize their tax liability while remaining compliant with ever-changing tax laws. In addition to consulting and compliance tax services, our team provides international tax guidance, stock option planning, and strategic consultation related to investments, mergers and acquisitions, reorganizations, and liquidations. We regularly advise companies entering the U.S. market, scaling operations, or preparing for institutional investment.
Duties & Responsibilities:
  • Manage and review complex corporate tax returns, including consolidated filings, multi-state entities, and foreign-owned U.S. subsidiaries.
  • Advise foreign inbound clients on U.S. tax compliance, reporting obligations, and structural considerations related to operating in the United States.
  • Serve middle-market companies (typically growth-oriented businesses with expanding operational and ownership structures) by identifying tax efficiencies and risk mitigation strategies.
  • Provide tax planning and advisory services to seed-stage and early-stage companies, including guidance on entity structuring, equity compensation, investor considerations, and scaling operations.
  • Understand clients' business models, identify and analyze tax issues, and clearly articulate technical conclusions and planning recommendations.
  • Lead tax engagements from start to finish, including planning, budgeting, fee monitoring, execution, and delivery.
  • Develop and maintain strong client relationships by providing proactive insights aligned with their growth and expansion strategies.
  • Ensure timely and accurate filing of client tax returns and compliance with federal, state, and international reporting requirements.
  • Review work performed by team members and provide mentorship and constructive feedback to ensure quality and accuracy.
  • Stay current on federal, state, local, and international tax developments impacting inbound and growth-stage businesses.

Education & Experience:
  • Bachelor's and/or Master's degree in Accounting.
  • Active CPA license required.
  • 5+ years of progressive public accounting experience, with a focus on Corporate Tax.
  • Demonstrated experience working with:
    • Foreign inbound entities and international tax considerations.
    • Middle-market corporate clients.
    • Seed or early-stage companies, venture-backed businesses, or investor-focused structures.
  • Experience advising on M&A structuring, tax due diligence, and ASC 740 compliance preferred.
  • Strong knowledge of federal, state, and international tax regulations affecting foreign-owned and multi-state entities.
  • Proficiency in tax preparation software (e.g., CCH Axcess) and Microsoft Office Suite.
  • Proven expertise in overseeing complex client engagements and delivering high-quality client service.
  • Experience developing strategic tax planning solutions aligned with business growth.
  • Experience supervising, training, developing, and reviewing the work of staff and senior associates.
  • Strong project management skills with the ability to manage multiple engagements and deadlines simultaneously.

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