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Inbound Associate Jobs in Durham, NC (NOW HIRING)

Stitch Golf

Receiving & Stocking Associate

Apex, NC · On-site

$16.50 - $19.75/hr

Job Type Full-time Description Position Summary The Receiving & Stocking Associate is responsible ... Unload inbound containers, trailers, and freight shipments safely and efficiently. * Palletize ...

BB BHF STORES LLC

SALES ASSOCIATE

Raleigh, NC

$14 - $15/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

AVE Staffing

Associate Attorney

Raleigh, NC · On-site

$80K - $85K/yr

Civil Litigation Associate (District Court Focus) Location: Raleigh, NC (Wake County) Salary: $80 ... Vet and develop inbound inquiries to build a highly profitable, sustainable practice area.

Cardinal Health

Warehouse Associate

Durham, NC · On-site

$20/hr

Inbound positions receive products into the facility and outbound ships products to customers ... Participate in associate meetings and communicate any concerns to management. * Perform all job ...

Cardinal Health, Inc.

Warehouse Associate

Durham, NC · On-site

$20/hr

Inbound positions receive products into the facility and outbound ships products to customers ... Participate in associate meetings and communicate any concerns to management. * Perform all job ...

Cardinal Health

Warehouse Associate

Durham, NC · On-site

$20/hr

Inbound positions receive products into the facility and outbound ships products to customers ... Participate in associate meetings and communicate any concerns to management. * Perform all job ...

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All JobsInbound Associate JobsInbound Associate Jobs in Durham, NC

Inbound Associate information

See Durham, NC salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inbound associate in Durham, NC is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Durham, NC are hiring for Inbound Associate jobs? Cities near Durham, NC with the most Inbound Associate job openings:
Inbound Associate jobs near you

Receiving & Stocking Associate

Stitch Golf Holdings Inc

Apex, NC • On-site

$16.50 - $19.75/hr

Other

Retirement

Posted 24 days ago

Job description

Description

Position Summary 

The Receiving & Stocking Associate is responsible for accurately receiving inbound shipments, unloading containers, inspecting product, stocking inventory, and maintaining organized warehouse storage locations. This role supports inventory accuracy by ensuring product is properly counted, processed, restocked into bin locations, and stored according to warehouse procedures. The ideal candidate is dependable, detail-oriented, safety-focused, and able to work efficiently in a warehouse environment. 


Position Responsibilities 

  • Unload inbound containers, trailers, and freight shipments safely and efficiently. 
  • Palletize, organize, and stock product to support warehouse space, stability, and workflow efficiency. 
  • Count and verify inbound inventory against packing lists and system records. 
  • Identify and report damaged goods, shortages, overages, or mis-shipments in a timely manner. 
  • Restock inventory into assigned bin locations accurately and efficiently. 
  • Maintain organized inventory storage areas and bin locations. 
  • Assist with routine cycle counts of existing inventory to support stock accuracy. 
  • Assist with full physical inventory counts and reconciliation efforts. 
  • Investigate and help resolve inventory discrepancies to support accurate reporting. 
  • Follow all warehouse safety procedures and operational best practices. 
  • Collaborate with warehouse team members to meet daily productivity and inventory accuracy goals. 

Qualifications 


The ideal candidate must be able to demonstrate the following qualifications: 

  • High school diploma or equivalent required. 
  • Warehouse, receiving, stocking, or logistics experience preferred. 
  • Strong attention to detail and organizational skills. 
  • Ability to effectively work individually and/or in a team environment. 
  • Competency in performing multiple warehouse-related tasks. 
  • Good communication and problem-solving skills. 
  • Ability to lift and maneuver heavy freight safely. 
  • Forklift certification preferred. 
  • Willingness to submit to a pre-employment drug screen, E-Verify, and criminal background check. 

Position Details 

  • Full-time, warehouse-based position. 
  • Ability to lift up to 75 pounds. 
  • Ability to load and unload containers and trailers. 
  • Ability to stand and/or walk for up to eight hours in an open warehouse environment. 
  • Must maintain regular and punctual attendance. 

Compensation

Competitive hourly rate! This position is eligible for benefits after 30 days of service and our 401k plan after 90 days of service!

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