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Inbound Associate Jobs in Selma, NC (NOW HIRING)

Boot Barn

Inventory Control Associate (Seasonal)

Garner, NC · On-site

$15.25 - $18.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate (Seasonal)

Garner, NC · On-site

$15.25 - $18.75/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

IONNA LLC

OEM Communications Associate

Raleigh, NC · On-site

$80/hr

The OEM Communications Associate plays a key role in supporting IONNA's growing communications ... Disposition of inbound requests Requirements: * Bachelor's degree in Communications, Public ...

IONNA LLC

OEM Communications Associate

Raleigh, NC · On-site

$80/hr

The OEM Communications Associate plays a key role in supporting IONNA's growing communications ... Disposition of inbound requests Requirements: * Bachelor's degree in Communications, Public ...

IONNA LLC

OEM Communications Associate

Raleigh, NC · On-site

$80/hr

The OEM Communications Associate plays a key role in supporting IONNA's growing communications ... Disposition of inbound requests Requirements: * Bachelor's degree in Communications, Public ...

TruTeam

Warehouse Associate

Wilson, NC · On-site

$13 - $30/hr

Perform receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

Topbuild

Warehouse Associate

Wilson, NC · On-site

$13 - $30/hr

Perform receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

TruTeam

Warehouse Associate

Wilson, NC · On-site

$13 - $30/hr

Perform receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

PBV

Customer Center Sales Associate A

Cary, NC · On-site

Customer Center Sales Associate A Role Overview The purpose of the Customer Center Associate A is to answer inbound call volume from customers calling to discuss general account service issues ...

Butterball

STORAGE ASSOCIATE (ES)

Mount Olive, NC · On-site

$14.50 - $16.50/hr

This position works closely with Production, Quality, and Distribution teams to verify inbound ... The associate helps drive daily production targets, supports customer order fulfillment, and ...

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All JobsInbound Associate JobsInbound Associate Jobs in Selma, NC

Inbound Associate information

See Selma, NC salary details

$7

$13

$21

How much do inbound associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for inbound associate in Selma, NC is $13.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $15.34 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Selma, NC are hiring for Inbound Associate jobs?

Cities near Selma, NC with the most Inbound Associate job openings:

Inbound Associate jobs near you

Market Delivery Warehouse Associate - Days

Lowe's

Garner, NC

$14.25 - $17/hr

Full-time

Re-posted 11 days ago

Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,294 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 97,061 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 90%

    90% say they get paid time off

    say they get paid time off

  • 82%

    82% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5294 Breakroom Quiz responses from their frontline employees

Job description


What You Will Do
• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
• Stage next-day and future delivery items from or for external delivery teams (XDT)
• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
• Complete product assembly and conduct pre-delivery inspections
• Maintain a clean, organized, and safe work environment
• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
• Secure return authorizations from vendors and submit credits for customer-returned items
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
• Resolve customer and cargo issues, and ensure claims are updated in Lowe's systems
Minimum Qualifications
• High School diploma
Preferred Skills/Education
• 1-2 Years of directly related experience in inventory and return processes
• Experience working with vendors
• Strong attention to detail and organizational ability
• Proficiency with warehouse technology and inventory systems
• Comfortable working independently and in a collaborative, fast-paced environment
• Forklift certification may be required
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail and non-profits

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

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