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Inbound Associate Jobs in Philadelphia, PA (NOW HIRING)

Novick Corporation

Warehouse Associate

Philadelphia, PA

$15.25 - $18.25/hr

Receiving inbound purchase orders accurately and timely until completion of inbound carrier appointments have been completed for day inclusive of all backhauls * Put away inbound purchase orders to ...

Novick Corporation

Warehouse Associate

Philadelphia, PA · On-site

$15.25 - $18.25/hr

Receiving inbound purchase orders accurately and timely until completion of inbound carrier appointments have been completed for day inclusive of all backhauls * Put away inbound purchase orders to ...

Novick Corporation

Warehouse Associate

Philadelphia, PA · On-site

$15.25 - $18.25/hr

Receiving inbound purchase orders accurately and timely until completion of inbound carrier appointments have been completed for day inclusive of all backhauls * Put away inbound purchase orders to ...

Novick Corporation

Warehouse Associate

Philadelphia, PA · On-site

$15.25 - $18.25/hr

Receiving inbound purchase orders accurately and timely until completion of inbound carrier appointments have been completed for day inclusive of all backhauls * Put away inbound purchase orders to ...

Burlington Stores

Mail Center Associate I

Burlington, NJ · On-site

$15.75 - $18.50/hr

Utilize scanning system to ensure all inbound mail and packages are recorded, sorted and delivered ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a ...

The Virtual Forge

Be Seen First

Warehouse Associate

Hatfield, PA · On-site

$18 - $20/hr

A Fulfillment Associate must be on time and able to work long hours on their feet. They must be ... Experience scanning inbound and outbound inventory * Experience performing inventory reconciliation

The Virtual Forge

Be Seen First

Warehouse Associate

Hatfield, PA · On-site

$18 - $20/hr

A Fulfillment Associate must be on time and able to work long hours on their feet. They must be ... Experience scanning inbound and outbound inventory * Experience performing inventory reconciliation

Jako Enterprises LLC

Damages Associate

Philadelphia, PA · On-site

$15 - $19.75/hr

SNIPES DC Damages Associate Onsite Philadelphia, PA We live sneakers, streetwear, and neighborhood ... Verify goods received versus inbound transfer * Sort, separate, and palletize all goods as ...

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Showing results 21-40

All JobsInbound Associate JobsInbound Associate Jobs in Philadelphia, PA

Inbound Associate information

See Philadelphia, PA salary details

$8

$17

$27

How much do inbound associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for inbound associate in Philadelphia, PA is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are the most commonly searched types of Inbound jobs in Philadelphia, PA?

The most popular types of Inbound jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Inbound Associate jobs?

Cities near Philadelphia, PA with the most Inbound Associate job openings:

Inbound Associate jobs near you

CUSTOMER SERVICE ASSOCIATE

Metz Culinary Management

Philadelphia, PA • On-site

$14.75 - $20.25/hr

Other

Posted 15 days ago

Metz Culinary Management rating

6.6

Company rating: 6.6 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

27th of 68 rated caterers

Job description

Customer Service Associate

Chef2home offers medically tailored meals delivered to the client's home. The Customer Service Associate is responsible for working directly with both the Insurance Company's Case Managers and their clients to assist them with setting up new business, qualifying clients, setting up billing, making changes to current orders, or answering questions regarding their accounts. This work will be done both over the phone or via email, with the Agent responsible for filling out necessary documentation on each interaction.

A good candidate for this position will be proficient in:

  • Answering calls: Answering inbound calls and making outbound calls
  • Communication: Ability to communicate effectively in both written and oral communication
  • Listening: Actively listening to customers to identify their needs, concerns, and complaints
  • Problem-solving: Finding solutions to customer needs and answering their questions
  • Building relationships: Building trust and reliability with customers and clients

Responsibilities will include but are not limited to:

  • Manage a large number of incoming calls and emails from consumers and case managers
  • Assist with placement of orders, changes or cancellations
  • Maintain accurate records of consumer and case manager interaction and details of actions taken
  • Receive and review new referrals for home delivered meals, ensuring all necessary information is complete and accurate
  • Conduct assessments to determine eligibility for home delivered meal services based on program guidelines and funding source requirements
  • Communicate with Case Managers, consumers, and caregivers to gather additional information as needed
  • Collaborate with delivery team to coordinate meal deliveries
  • Provide excellent customer service to consumers and their families, addressing any concerns or inquiries in a timely and professional manner
  • Maintain confidentiality of client information in compliance with HIPAA regulations
  • Participate in staff meetings and trainings as required

Requirements:

  • High school graduate or equivalent
  • Team player, able to work in a dynamic environment
  • Strong client-facing and communication skills
  • Excellent communication, administrative and multitasking skills
  • Strong organizational and time management skills
  • Comfortable using a computer

What Metz Culinary Management employees say

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