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Inbound Associate Jobs in Robesonia, PA (NOW HIRING)

TruGreen

Inbound Customer Retention Representative

Lititz, PA · On-site

$27K - $58K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

TruGreen is committed to providing personalized attention for our associates. We focus on ... Inbound representative is responsible for resolving concerns and presenting root cause related ...

TruGreen

Inbound Customer Retention Representative

Lititz, PA · On-site

$27K - $58K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

TruGreen is committed to providing personalized attention for our associates. We focus on ... Inbound representative is responsible for resolving concerns and presenting root cause related ...

TruGreen

Inbound Customer Retention Representative

Lititz, PA · On-site

$27K - $58K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

TruGreen is committed to providing personalized attention for our associates. We focus on ... Inbound representative is responsible for resolving concerns and presenting root cause related ...

DSV

Kitting Associate A shift M-F 6am-230pm

Lancaster, PA · On-site

$15.50 - $17.75/hr

Kitting Associate A Shift M-F 6am-230pm Lancaster Responsible for providing and maintaining ... Perform quality checks on inbound and outbound freight, checking for accurate part numbers ...

Wesco

Warehouse Associate

Myerstown, PA · On-site

$15.25 - $18.25/hr

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

WESCO International

Warehouse Associate

Myerstown, PA · On-site

$17.35 - $20.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Wesco

Warehouse Associate

Myerstown, PA · On-site

$15.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Pitney Bowes

Presort Associate 1

Pottsville, PA · On-site

$16.88/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Presort Associate 1 Join our team and earn $16.88 per hour! Pitney Bowes is now hiring for Direct ... * Assist with inbound and outbound processing of mail &/or packages. * Remain informed of ...

Ryder

Warehouse Associate

Alburtis, PA · On-site

$18.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

pitneybowes

Presort Associate 1

Reading, PA · On-site

$16.88/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Presort Associate 1 Join our team and earn $16.88per hour! Pitney Bowes is nowhiring forDirect Hire ... Assistwith inbound and outbound processing of mail &/or packages. * Remain informed of acceptance ...

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All JobsInbound Associate JobsInbound Associate Jobs in Robesonia, PA

Inbound Associate information

See Robesonia, PA salary details

$8

$15

$24

How much do inbound associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for inbound associate in Robesonia, PA is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What cities near Robesonia, PA are hiring for Inbound Associate jobs?

Cities near Robesonia, PA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Inbound Customer Retention Representative

TruGreen Limited Partnership

Lititz, PA • On-site

$27K - $58K/mo

Other

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

TruGreen rating

6.6

Company rating: 6.6 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

19th of 36 rated gardening and landscaping

Job description

101966
201 Bucky Drive, Lititz, Pennsylvania 17543
TruGreen accepts applications on an ongoing basis.
Job Description
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Position Overview
Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause related offers in order to retain the customer's business. Use high value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven environment. The objective is to retain customers who are requesting termination of service(s) or rewarding loyal customers, through explanation of the overall value, features and benefits of all products and services offered by TruGreen.
Responsibilities

  • Receives calls from canceling customers and is responsible for resolving concerns and retain the customer's business. Provides immediate follow-up on customer complaints/concerns setting proper expectations and next steps for the customer.
  • Escalates customer issues requiring extensive problem solving to ensure both a close loop customer experience and learning opportunities for TruGreen.
  • Applies 5 Pillar Quality standards in accordance to Truly Green QA Model
  • Uses save training and specialized offers to retain customers.
  • Notifies customer and designated personnel of findings, adjustments, and recommendations such as refund of money, credit of customer's account, or adjustment of customer's bill.
  • Updates and maintain customer database with accurate customer information and timely data entry.
  • Positively represents the TruGreen brand in all written and oral communications and correspondence.
Competencies
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Drives Results - Ability to listen, overcome objections and ultimately resolve by saving customer account.
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Accountability - holding self and others accountable to meet commitments.
  • Problem Solving and Decision Making
Education and Experience Requirements
  • High school diploma or general education degree (GED); or up to one-year related experience and/or training, or an equivalent combination of education and experience
  • At least 1Year Sales or 2 Years Customer Care experience
  • Associate degree from a two-year college or technical school preferred
Knowledge, Skills, and Abilities
  • Ability to build customer relationships and provide customer service
  • Knowledge and ability to cope with and resolve escalated customer service issues
  • Conflict resolution skills
  • Knowledge of company products and services
  • Attention to detail and accuracy
  • Written and verbal communication skills
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume
  • Time management skills, including punctuality for on-time attendance
  • Ability to prioritize, organize, and perform multiple tasks
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to:
  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities Occasionally required to:
  • Lift or move up to 25 lbs. independently
  • Stoop, kneel, crouch or crawl
Working Conditions
Noise level
  • Low to moderate
Adverse Conditions
  • Minimal

Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges
$27,669.00 - $58,865.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

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