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Inbound Associate Jobs in Independence, LA (NOW HIRING)

Metal Supermarkets

Inside Sales

Baton Rouge, LA

$40K - $90K/hr

Inside Sales Representative - Inbound Business to Business Sales Company: Metal Supermarkets ... Associate degree or equivalent professional sales training preferred. * Bilingual: English and ...

Metal Supermarkets

Inside Sales

Baton Rouge, LA

$40K - $90K/hr

Inside Sales Representative - Inbound Business to Business Sales Company: Metal Supermarkets ... Associate degree or equivalent professional sales training preferred. * Bilingual: English and ...

NEFCO

Warehouse Logistics Manager

Baton Rouge, LA · On-site

... keep Associates focused on the most critical elements of the operation * Maintain open ... Monitor and respond to any inbound, outbound and/or product questions * Daily warehouse walkthrough ...

NEFCO

Warehouse Logistics Manager

Baton Rouge, LA · On-site

... keep Associates focused on the most critical elements of the operation * Maintain open ... Monitor and respond to any inbound, outbound and/or product questions * Daily warehouse walkthrough ...

Hayes Company LLC

Warehouse Lead

Hammond, LA · On-site

$21.41 - $25.19/hr

Support associate engagement through training, cross-functional collaboration, and teamwork ... Ensure inventory accuracy for inbound receipts and outbound shipments to internal and external ...

Ross Stores

Area Supervisor

Covington, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Hammond, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Baton Rouge, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Gonzales, LA

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Denham Springs, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Denham Springs, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Covington, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Mandeville, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Hammond, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

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All JobsInbound Associate JobsInbound Associate Jobs in Independence, LA

Inbound Associate information

See Independence, LA salary details

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$14

$22

How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Independence, LA is $14.03, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $15.72 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Independence, LA are hiring for Inbound Associate jobs?

Cities near Independence, LA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Inside Sales

Metal Supermarkets

Baton Rouge, LA

$40K - $90K/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Metal Supermarkets rating

5.4

Company rating: 5.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Inside Sales Representative - Inbound Business to Business Sales

Company: Metal Supermarkets

Location: 11430 Merchant Dr, Baton Rouge, LA 70809

Employment Type: Full-Time

Compensation: Training Pay (6 Weeks) - Uncapped Performance Based Commission every 2 weeks and quarterly profit sharing = On Target Earnings of $60,000 +

Category: Inside Sales / Account Management / B2B

The Role: High-Volume Inbound Success

Are you naturally competitive, tech-savvy, and built for a fast-paced sales environment? At Metal Supermarkets, we don't do cold calls-we do closing. We are the world's largest supplier of small-quantity metals, and our phones ring with high-intent B2B and retail clients ready to solve their problems.

As an Inside Sales Representative, you will manage a high-volume pipeline where the average sales cycle is 3-6 minutes. If you thrive on "Speed-to-Lead" and possess the "grit" to manage a constant flow of inbound opportunities, this is your career move. With over 1200 inbound calls every month, there is always someone to help and an easy sale to be made.

Key Responsibilities
  • Inbound Pipeline Management: Respond quickly to phone, email, and walk-in inquiries to quote prices and close the sale.
  • Solution-Based Selling: Help contractors, machine shops, and DIYers identify the exact metal solutions, shapes, and grades they need.
  • Software Mastery: Follow our processes and lead tracking within our sales systems to ensure a seamless customer journey.
  • Sales Mathematics: Perform precise calculations for custom cuts, weight, and pricing to provide instant, accurate quotes.
  • Collaborative Growth: Partner with the shop and logistics teams to ensure "winning" service from the first call to final delivery.
Qualifications & Candidate Requirements
  • Proven Track Record: 1-2+ years of experience in sales, counter sales, customer service, or account management (experience in industrial supply, hardware, automotive, or construction is a major plus, but not required). High volume sales environments experience is preferred.
  • Sales Funnel Expertise: Confident phone presence and the ability to follow our process and systems to help our customers and complete your sales.
  • Technical Proficiency: Ability to learn our inventory software and navigate a computer quickly while on the phone.
  • Analytical Skill: Proficiency in "sales math," including fractions, decimals, and basic industrial measurements.
  • Education: Associate degree or equivalent professional sales training preferred.
  • Bilingual: English and Spanish language and writing skills are a plus.
What We Offer (The Winning Edge)
  • Uncapped Earning Potential: Base pay for training then uncapped commission and a quarterly profit-sharing bonus driven by your personal performance.
  • Comprehensive Benefits: Health insurance, 401k with company match, and paid time off.
  • Career Velocity: Clear pathways into Management, Outside Sales, Machine Operation and Regional Roles.
  • High-Energy Culture: Join a friendly, enthusiastic team in a rapidly expanding essential industry.
How to Apply

To be considered for this position, please submit your resume.

Please include a paragraph to explain to us why you are qualified to be a part of a team handling over 1,200 inbound calls per month.

Metal Supermarkets: The World's Largest Small-Quantity Metal Supplier.

Have you always had a natural way with people? Do you love to help? Are you good with your hands and value great customer service? Do you think "yes" before "no?" Are you solutions driven and take pride in customer satisfaction? These traits could make you the perfect fit for a job with variety and great compensation in a stable industry with a rapidly expanding organization.
Metal Supermarkets is the world's largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We're fast, friendly, convenient and knowledgeable. We're passionate about service.

Education:{"credentialcategory":"associate degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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