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Inbound Associate Jobs in Monroe, LA (NOW HIRING)

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Area Supervisor

Monroe, LA · On-site

$16 - $17/hr

We care about our Associates and the communities we serve, and we value their differences. We are ... Responsible for receipt of all non-merchandise inbound deliveries (i.e., signs, supplies, special ...

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Boat Business Assistant

Monroe, LA · On-site

$18 - $24/hr

Directs all inbound calls to the appropriate associate or department and take complete and accurate messages if requested associate is unavailable. * Keeps boat dealership stocked with all necessary ...

Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e signs, supplies, special ...

Inbound Associate information

See Monroe, LA salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Monroe, LA is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.51 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Monroe, LA are hiring for Inbound Associate jobs?

Cities near Monroe, LA with the most Inbound Associate job openings:

Distribution Center Associate I

ALLIED BUILDING STORES INC

Monroe, LA • On-site

$15.75 - $18.25/hr

Full-time

Posted 6 days ago


Job description

We are seeking a reliable, safety-conscious, and energetic Distribution Center Associate – Level 1 to join our team at the Monroe Distribution Center. In this hands-on role, you will be responsible for receiving, stocking, pulling, and shipping a wide variety of building materials and specialty supplies.If you thrive in a fast-paced environment, enjoy physical work, and value team collaboration and daily variety, this is the position for you!Key ResponsibilitiesMaterial Handling & Order Fulfillment: Read work orders, pull outbound customer orders, palletize, shrink-wrap, and stage products. Accurately attach labels and prepare shipping/receiving paperwork.Equipment Operation: Safely operate sit-down-rider forklifts and powered pallet jacks to unload inbound shipments and stock high-volume building materials (lumber, hardware, roofing, plumbing, etc.). Perform required pre-operation inspection checklists.Loading & Customer Service: Assist with daily loading procedures, secure loads with strapping/bracing, and accurately pull and load customer pickups (CPUs).Teamwork & Training: Work autonomously or collaboratively to achieve departmental goals. Safety & Maintenance: Adhere strictly to OSHA, facility, and company safety policies. Maintain a clean, organized work area, perform daily safety checks, and assist with securing the facility at close of business when assigned.Position QualificationsBasic RequirementsMust be at least 18 years of age.High school diploma or GED preferred.Must successfully pass a pre-employment drug screen, background investigation, and post-offer physical exam.Required Experience & Skills6 months to 1 year of experience operating a counterbalanced 2,500 to 5,000-lb Gas/LP or electric sit-down-rider forklift.6 months to 1 year of related experience in warehouse, shipping, receiving, or distribution center operations.Proficiency in basic math (addition, subtraction, multiplication, division, fractions, percentages).Ability to speak, read, and write English fluently to interpret safety rules, work orders, and procedure manuals.Preferred QualificationsActive Forklift Certification.Physical Demands & Work EnvironmentPhysical Capability: This is a physically demanding role handling heavy and bulky building materials.Regularly required to stand, walk, sit, stoop, kneel, climb ladders, twist, and reach overhead.Regularly required to lift/move up to 50 lbs, frequently up to 100 lbs, and occasionally over 100 lbs.Must be able to tarp loads and secure curtain-side trailers (handling up to 50 lbs).Work Shift & Schedule: Must be able to work core business hours (typically 8–12-hour shifts), with flexibility for early morning start times, daily schedule adjustments to meet demand, overtime (45+ hours/week), and occasional Saturdays.Environment: Non-climate-controlled warehouse and yard environment exposed to extreme weather conditions (heat, cold, humidity, vibration, noise, dust, and fumes).How to ApplyInterested candidates who meet the qualification criteria are encouraged to submit their application/resume directly through our career portal.This offer of employment is contingent upon the successful completion of a pre-employment background investigation and a drug screen. Additionally, if the specific requirements of the position necessitate it, you may be required to complete a post-offer employment physical.