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Inbound Associate Jobs in Haughton, LA (NOW HIRING)

Ross Stores, Inc

Area Supervisor

Bossier City, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Shreveport, LA

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Shreveport, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Bossier City, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Shreveport, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Shreveport, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

David Raines Community Health Center

Case Manager

Shreveport, LA · On-site

$16.25 - $20.75/hr

Receive inbound and outbound calls to/from patients regarding clinical care and services and health ... Associate's degree in business or healthcare administration or related preferred. * At least three ...

dd's Discounts Stores

Area Supervisor

Shreveport, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Shreveport, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Bossier City, LA · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

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Inbound Associate information

See Haughton, LA salary details

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$15

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How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Haughton, LA is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.69 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Haughton, LA are hiring for Inbound Associate jobs?

Cities near Haughton, LA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Customer Service Representative - October 2026 Start - Inbound Only

Principle Choice Solutions LLC

Shreveport, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Join a team that makes a difference!
Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity!
What You Can Expect from Us:
  • Competitive pay: $21.94/hour = $17.01/hourly rate of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week)
    • This remote position is listed under Shreveport, LA, however, the pay will be based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually lives and performs work. As a result, the final hourly rate may differ from the posted location depending on the associate's work location
  • Remote Role: You can work from home!
  • Full time employment with a set Schedule that will include working on evenings, weekends, and holidays during the Central Time zone
  • Comprehensive health, dental, and vision.
  • Paid time off, paid sick time 
  • 401(k) with employer matching
  • Tuition assistance and employee support programs
  • Paid training and all equipment provided
  • Opportunities for advancement
  • Friendly, business casual work environment
What You’ll Do:
  • Answer incoming calls and assist customers with their questions.
  • Provide excellent service with a positive and understanding approach.
  • Document call details in our systems.
  • Solve problems and help customers find solutions.
  • Work with a variety of people and build positive relationships.
  • And other tasks, as needed.
What You’ll Need:
  • U.S. citizenship (work sponsorship not available)
  • Two forms of valid ID (one must be a REAL ID or U.S. passport)
  • Ability to obtain and pass a VA government background check
  • Great communication skills and a desire to help others
  • Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.)
  • Attention to detail and reliable flexibility to work solo and on a team
  • Preferred 1 year of call center experience
  • General office skills and knowledge of standard office computer equipment
Machines and Equipment:
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
Physical Activity:
The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak.  This position is sedentary in nature with minimal lifting requirements. 
Working Conditions:
The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data
PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com.
 

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