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Inbound Associate Jobs in Gurnee, IL (NOW HIRING)

Marcone

Warehouse Associate

Wheeling, IL · On-site

$19 - $21/hr

With more than 2,000 associates across the U.S. and Canada, mSupply's family of brands delivers ... Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

Excelgens

Warehouse Associate I

Buffalo Grove, IL · On-site

$16.50 - $19.50/hr

Performs quality checks on outbound and inbound shipments. * Performs outbound staging and packing in accordance with site policies. * Executes ERP system transactions on outbound and inbound ...

Volkswagen AG

Warehouseperson

Pleasant Prairie, WI · On-site

$15.25 - $18/hr

Follow and maintain all safety guidelines 5%: Receive and stock Inbound orders manually and with ... other associates and new hires when necessary. 5%: Understand, test and have an operational ...

Volkswagen AG

Warehouseperson

Pleasant Prairie, WI

$15.25 - $18/hr

Follow and maintain all safety guidelines 5%: Receive and stock Inbound orders manually and with ... other associates and new hires when necessary. 5%: Understand, test and have an operational ...

mSupply

Warehouse Associate

Wheeling, IL · On-site

$16.50 - $19.75/hr

The Warehouse Associate is responsible for performing warehouse related functions of handling ... Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

Marcone

Warehouse Associate

Wheeling, IL · On-site

$16.50 - $19.75/hr

The Warehouse Associate is responsible for performing warehouse related functions of handling ... Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

Excelgens

Warehouse Associate I

Lincolnshire, IL · On-site

$16.75 - $20/hr

Essential Duties and Responsibilities: • Performs quality checks on outbound and inbound shipments. • Performs outbound staging and packing in accordance with site policies. • Executes ERP ...

Saks

Merchandising Operations Associate

Northbrook, IL · On-site

$17.90 - $22.39/hr

... inbound / outbound freight • Fulfillment, packing and shipping of online and store customer ... Associates must work a flexible schedule based on business need, which will include evenings ...

Volkswagen AG

Warehouseperson

Pleasant Prairie, WI · On-site

$15.25 - $18/hr

Follow and maintain all safety guidelines 5%: Receive and stock Inbound orders manually and with ... other associates and new hires when necessary. 5%: Understand, test and have an operational ...

Volkswagen AG

Warehouseperson

Pleasant Prairie, WI · On-site

$15.25 - $18/hr

Follow and maintain all safety guidelines 5%: Receive and stock Inbound orders manually and with ... other associates and new hires when necessary. 5%: Understand, test and have an operational ...

Aerotek

Picker

Lincolnshire, IL

$18/hr

Warehouse Associate This role supports daily warehouse operations by handling inbound and outbound shipments, performing accurate picking and packing, operating material handling equipment, and ...

Niagara Bottling

Warehouse Associate

Pleasant Prairie, WI · On-site

$15.25 - $18/hr

Receives all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed * Rebuilds damaged pallets prior to ...

Niagara Bottling, LLC

Warehouse Associate

Pleasant Prairie, WI · On-site

$15.50 - $18.50/hr

Receives all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed * Rebuilds damaged pallets prior to ...

Niagara Bottling LLC

Warehouse Associate

Pleasant Prairie, WI · On-site

$15.50 - $18.50/hr

Receives all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed * Rebuilds damaged pallets prior to ...

Niagara Bottling

Warehouse Associate

Kenosha, WI · On-site

$15.50 - $18.50/hr

Receives all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed * Rebuilds damaged pallets prior to ...

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All JobsInbound Associate JobsInbound Associate Jobs in Gurnee, IL

Inbound Associate information

See Gurnee, IL salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound associate in Gurnee, IL is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Gurnee, IL are hiring for Inbound Associate jobs?

Cities near Gurnee, IL with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate

Marcone

Wheeling, IL • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Marcone rating

7.3

Company rating: 7.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

212th of 422 rated retail wholesalers

Job description

About mSupply TM
mSupply is North America's leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply's family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
About Munch's Supply
Munch's Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today, the company focuses exclusively on supplying heating, cooling and plumbing industry contractors with quality products, serving professionals in Illinois, Indiana and Michigan. For more than 65 years, Munch's Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi and Rheem. For more information, visit munchsupply.com.
Job Summary
The Warehouse Associate is responsible for performing warehouse related functions of handling merchandise and product incoming or outgoing including shipping, receiving, transferring, stocking, picking, and pulling product for customers, vendors, and branch locations as required.
Job Duties & Responsibilities
  • Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

  • Accurately pick, pack, and distribute sales orders and transfers; maintain inventory accuracy through counts and discrepancy reporting.

  • Operate warehouse tools and material handling equipment safely while adhering to SOPs and PPE requirements.

  • Load, unload, move and stock materials efficiently; ensure products are secured and documented with proper bills of lading.

  • Maintain a clean, organized, and safe work environment; proactively identify and report hazards.

Qualifications
  • High school diploma or GED equivalent

  • 1+ year of experience in warehousing or related functions

  • Strong aptitude for mathematical operations and numerical analysis

Physical Demands & Work Environment
This position requires approximately 40-43 hours per week and involves routine physical activity, including:
  • Frequent lifting of 25-50 lbs. (up to 100 lbs. occasionally), and pushing/pulling loads up to 300 lbs.

  • Operation of forklifts and material handling equipment for extended periods (up to 6 hours daily)

  • Regular bending, climbing, squatting, kneeling, reaching, and sustained use of hands, arms, and feet

  • Periods of sitting, standing, walking, and twisting throughout the shift

What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
  • Medical, dental, vision, and prescription coverage effective immediately

  • 401(k) plan with company contributions

  • Life insurance and short- and long-term disability coverage

  • HSA/FSA options and an Employee Assistance Program (EAP)

  • Paid time off, including vacation, holidays, and personal days

  • Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
#MunchsSupply
Pay Range: $19 - $21 per hour

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