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Inbound Associate Jobs in Cleveland, OH (NOW HIRING)

AdeptAG

Shipping and Receiving Associate

Oberlin, OH

$15 - $20/hr

The Role The Shipping and Receiving Associate unloads, inspects, and logs inbound shipments, pulls and packages customer orders, and keeps warehouse inventory accurate and organized. This role ...

AdeptAG

Shipping and Receiving Associate

Oberlin, OH · On-site

$15 - $20/hr

The Role The Shipping and Receiving Associate unloads, inspects, and logs inbound shipments, pulls and packages customer orders, and keeps warehouse inventory accurate and organized. This role ...

Dal-Tile

Warehouse Associate II (FT)

Brooklyn Heights, OH · On-site

$15.25 - $18/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate II (FT)

Independence, OH · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

WAREHOUSE ASSOC II - SSC

Independence, OH · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Teddy Baldassarre

Fulfillment Associate

North Olmsted, OH · On-site

$19 - $22/hr

Fulfillment Associate Location: North Olmsted, OH | Full-time, On-site | FLSA: Hourly, Non-Exempt ... Receive inbound shipments and verify against packing and inventory documentation * Move product to ...

Teddy Baldassarre

Fulfillment Associate

North Olmsted, OH · On-site

$14.75 - $17.50/hr

Fulfillment Associate Location: North Olmsted, OH | Full-time, On-site | FLSA: Hourly, Non-Exempt ... Receive inbound shipments and verify against packing and inventory documentation * Move product to ...

Cardinal Health

Warehouse Associate

Walton Hills, OH · On-site

$14.75 - $17.50/hr

Participate in associate meetings and communicate any concerns to management. * Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Cardinal Health, Inc.

Warehouse Associate

Walton Hills, OH · On-site

$14.75 - $17.50/hr

Participate in associate meetings and communicate any concerns to management. * Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Cardinal Health

Warehouse Associate

Walton Hills, OH · On-site

$19.08/hr

Participate in associate meetings and communicate any concerns to management. * Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Teddy Baldassarre

Fulfillment Associate

North Olmsted, OH · On-site

$19 - $22/hr

Fulfillment Associate Location: North Olmsted, OH | Full-time, On-site | FLSA: Hourly, Non-Exempt ... Receive inbound shipments and verify against packing and inventory documentation * Move product to ...

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All JobsInbound Associate JobsInbound Associate Jobs in Cleveland, OH

Inbound Associate information

See Cleveland, OH salary details

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How much do inbound associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for inbound associate in Cleveland, OH is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.65 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Cleveland, OH are hiring for Inbound Associate jobs?

Cities near Cleveland, OH with the most Inbound Associate job openings:

Inbound Associate jobs near you

Shipping and Receiving Associate

AdeptAG

Oberlin, OH

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Shipping and Receiving Associate

Location: Oberlin, OH

Full-Time | 8am-5pm, Monday-Friday


About AdeptAg

AdeptAg LLC is the North American leader in controlled environment agriculture, delivering innovative automation, growing, and irrigation solutions to growers across the U.S. and Canada. Recognized as the industry leader in customer service, we are committed to technical excellence and building lasting partnerships with every grower we support. Our Shipping and Receiving team keep every part moving accurately and on time - the foundation everything else depends on.

The Role

The Shipping and Receiving Associate unloads, inspects, and logs inbound shipments, pulls and packages customer orders, and keeps warehouse inventory accurate and organized. This role requires strong attention to detail, comfort working independently under deadline pressure, and the ability to spot and resolve discrepancies before they become problems.

Key Responsibilities

  • Unload, unpack, inspect, sort, and count inbound shipments; log receipt against purchase orders accurately and on the same day
  • Ensure materials are properly located, labeled, and maintained in inventory
  • Notify purchasing promptly of any damages, shortages, or overages
  • Pull and prepare customer orders for shipment
  • Package and label LTL and small-package shipments in compliance with freight carrier rules
  • Enter and track shipments using AdeptAg's shipping and inventory systems
  • Safely operate a forklift/tow motor to move materials

Physical Requirements

  • Able to lift up to 50 lbs. regularly; frequent bending, standing, and walking throughout the shift

Education and Experience

  • High school diploma or GED
  • 1-2 years of shipping/receiving or warehouse experience preferred
  • Forklift certification preferred, or willingness to obtain certification within the first 30 days

Skills and Competencies

  • Strong attention to detail and accuracy
  • Ability to prioritize, meet deadlines, and stay organized under time pressure
  • Self-directed with a 'can do' attitude; comfortable making day-to-day judgment calls
  • Basic math and recordkeeping skills

Why Join AdeptAg

  • Generous 401(k) with company-paid contribution
  • Medical, dental, and vision coverage
  • Company-paid life insurance
  • Voluntary life, accident, and disability insurance options
  • Stable and growing North American organization


If you're organized, reliable, and take pride in an accurate, well-run warehouse, we'd love to hear from you.


Equal Opportunity Employer

AdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

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