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Inbound Associate Jobs in Cincinnati, OH (NOW HIRING)

Graphic Information Systems

Shipping Associate

Mason, OH

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Shipping Associate is responsible for accurately preparing, packaging, and shipping customer ... inbound and outbound shipments. Verify incoming shipments against packing slips and report ...

TQL

Bilingual Carrier Services Associate

Cincinnati, OH · On-site

$14 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Carrier Services Associate for TQL, you'll be a critical link between our customers ... Manage a high volume of inbound phone calls and emails * Help resolve caller issues and questions ...

Mohawk Industries, Inc.

WAREHOUSE ASSOC II - SSC

Blue Ash, OH · On-site

$14.87 - $18.60/hr

  • Medical

  • Dental

  • Life

  • Retirement

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Mohawk Industries

WAREHOUSE ASSOC II - SSC

Blue Ash, OH · On-site

$14.87 - $18.60/hr

  • Medical

  • Dental

  • Life

  • Retirement

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Dal-Tile

WAREHOUSE ASSOC II - SSC

Cincinnati, OH · On-site

$14.87 - $18.60/hr

  • Medical

  • Dental

  • Life

  • Retirement

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Krazy Bins Cincinnati

Inventory Associate

Cincinnati, OH · On-site

$13 - $16/hr

Join Our Team as an Inventory Processor Associate! Looking for an exciting opportunity to be part ... Unpack merchandise from inbound truck with pallet jack * process loads for outbound sales and ...

TQL

Cargo Security Associate

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

As a Cargo Security Associate, you will support TQL's internal Sales Teams and carrier base by managing inbound phone and email requests with a focus on issue resolution and customer satisfaction.

Sandvik

Warehouse Associate II

Hebron, KY · On-site

$15.50 - $18.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Key performance areas as a Warehouse Associate you will be responsible for processing of customer orders for shipment, receiving inbound material from internal and external suppliers, and working ...

Sandvik

Warehouse Associate II

Hebron, KY · On-site

$15.50 - $18.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Key performance areas As a Warehouse Associate you will be responsible for processing of customer orders for shipment, receiving inbound material from internal and external suppliers, and working ...

OmniCable

Distribution Center Associate

Blue Ash, OH · On-site

$15.25 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Requirements Distribution Center Associate/Warehouse Associate | OmniCable Currently, we are ... Inspect inbound stock for quality, count, and type. Ensure purchase order, packing slip and bill of ...

Sandvik

Warehouse Associate 11am Shift

Hebron, KY · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Key performance areas As a Warehouse Associate you will be responsible for processing of customer orders for shipment, receiving inbound material from internal and external suppliers, and working ...

Sandvik

Warehouse Associate 11am Shift

Hebron, KY · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Key performance areas As a Warehouse Associate you will be responsible for processing of customer orders for shipment, receiving inbound material from internal and external suppliers, and working ...

DoorDash

Variable Schedule Operations Associate

Fairfield, OH · On-site

$17.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this ... We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed ...

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Showing results 21-40

All JobsInbound Associate JobsInbound Associate Jobs in Cincinnati, OH

Inbound Associate information

See Cincinnati, OH salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Cincinnati, OH is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Cincinnati, OH?

The most popular types of Inbound jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Inbound Associate jobs?

Cities near Cincinnati, OH with the most Inbound Associate job openings:

Inbound Associate jobs near you

Shipping Associate

Graphic Information Systems

Mason, OH

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

The Shipping Associate is responsible for accurately preparing, packaging, and shipping customer orders while maintaining a safe, organized, and efficient warehouse environment. This position works closely with the Supply Chain team to ensure orders are completed accurately and shipped on time while following company procedures and quality standards. The role supports daily shipping operations but does not have supervisory responsibilities. This description is adapted from the Lead Shipping Associate position by removing leadership duties while retaining the department's operational focus.

Pay: $18-19/hourly
Hours: Monday - Friday 9 am-5:30 pm
Work: in-person at our Mason, OH location
Benefits: Medical, Dental, Vision, Disability, Life Insurance, 401k w match, other optional insurance coverages

Role and Responsibilities
Pick, verify, package, and prepare customer orders for shipment according to company procedures.
Ensure shipments are accurate, complete, and properly labeled before leaving the facility.
Operate shipping software, ERP system, barcode scanners, and other warehouse equipment as required.
Assist with loading and unloading inbound and outbound shipments.
Verify incoming shipments against packing slips and report discrepancies.
Organize products and materials to support efficient order fulfillment.
Maintain accurate inventory by reporting shortages, damaged products, or inventory discrepancies.
Follow Standard Operating Procedures (SOPs) and quality standards for all shipping activities.
Maintain a clean, organized, and safe work area in accordance with company safety policies.
Safely operate forklifts, pallet jacks, and other material handling equipment (training/certification provided if required).
Communicate any shipping delays, damaged materials, or order issues to the Lead Shipping Associate or Supply Chain Supervisor.
Assist other warehouse and production departments as needed to meet customer deadlines.
Perform other duties as assigned.
Minimum Qualifications and Education Requirements
High School Diploma or GED required.
Previous warehouse, shipping, production, or distribution experience preferred.
Experience operating forklifts or willingness to become certified preferred.
Basic computer skills and ability to learn ERP/shipping software.
Physical Requirements
Frequently lift, carry, push, and pull up to 50 pounds.
Stand and walk for extended periods throughout the workday.
Frequently bend, squat, reach, twist, and climb ladders as needed.
Operate powered industrial equipment safely.
Work in a warehouse environment with varying temperatures and moderate noise levels.

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