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Inbound Associate Jobs in Chicago, IL (NOW HIRING)

Kindredventures

Associate Account Executive

Chicago, IL · On-site

$101K - $119K/yr

As an Associate Account Executive, you'll help thousands of fast-growing teams evaluate and adopt ... You'll manage high-volume inbound leads, run tailored demos, and close deals that help small ...

Wesco

Supervisor - Operations (Inbound LTL)

Alsip, IL · On-site

You will train, coach and council associates, and can have at least 2 or more direct reports. You ... Coordinate employee work assignments to achieve inbound and outbound service requirements * Direct ...

Home Chef

Customer Experience Associate

Chicago, IL · On-site

$17 - $22.75/hr

The Customer Experience Associate Position operates Monday - Friday from 10:00am - 6:30pm CST ... Participate in Ticket Handling on Email Channel: * Assist customers via inbound email and web form ...

OmniCable

Distribution Center Associate

Carol Stream, IL · On-site

$17 - $19.75/hr

Distribution Center Associate/Warehouse Associate | OmniCable The shift for this position is M-F 12 ... Inspect inbound stock for quality, count, and type. Ensure purchase order, packing slip and bill of ...

Tradewater

Environmental Program Associate

Chicago, IL · On-site +1

Tradewater Environmental Program Associate, Collections Location - United States: Kansas City, MO ... Respond to, generate, and identify leads (inbound and outbound) through email, phone, webform ...

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Inbound Associate information

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How much do inbound associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for inbound associate in Chicago, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.81 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Chicago, IL?

The most popular types of Inbound jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Inbound Associate jobs?

Cities near Chicago, IL with the most Inbound Associate job openings:

Inbound Associate jobs near you

Wealth Management Associate

Chicago, IL • On-site

Data Bridge Consultants
See more jobs at Data Bridge Consultantsexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Employment Type: Full-Time

Build your financial services career with one of the industry’s premium wealth management boutiques. As a Wealth Management Associate, you will partner with our client’s team of Regional Vice Presidents to facilitate meetings to acquire new client relationships. In a partnership with the external Regional Vice Presidents, the Associate is responsible for identifying and acquiring new business prospects within their assigned territories to meet daily and monthly sales goals, as well as retaining and growing existing client relationships. You will play a key role in assisting your Vice President in an operational capacity out of our client’s home office in the Chicago Loop. Our client will implement training programs designed to educate in all areas of the capital markets, portfolio management, sales and financial products. It will also provide warm leads for the Associate’s outbound calls from the thousands of investors using our client as their trusted source for independent research and award-winning investment advice.

Core Responsibilities

• Make outbound calls daily to qualify and set meetings for their Regional Vice President with high-net worth investors who have responded to the firms marketing and advertising efforts.

• Take inbound calls and provide quality customer service to both internal and external customers.

• Assist the Regional Vice President in following up with prospects to aid in asset acquisitions and new sales opportunities.

• Efficiently perform operational activities.

Qualifications

• Bachelors degree from a 4-year college or university required.

• Hardworking and driven.

• Goal oriented, competitive, and articulate with strong communication skills.

• Financial and sales experience is a plus.

Compensation

• Salary + commission based on appointments held.

• Series 65 FINRA Exam sponsored by the firm.

• Great opportunity for advancement and higher earnings with our client.