ZipRecruiter

Log In

1

Inbound Associate Jobs in Carnegie, PA (NOW HIRING)

Levin Furniture

Office Associate

Wexford, PA · On-site

$17/hr

Levin Furniture & Mattress is Hiring a Full Time Office Associate in Wexford, PA! Walk-In & fill ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Levin Furniture

Office Associate

Wexford, PA · On-site

$17/hr

Levin Furniture & Mattress is Hiring a Full Time Office Associate in Wexford, PA! Walk-In & fill ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Levin Furniture

Office Associate

Mcmurray, PA · On-site

$16/hr

Levin Furniture & Mattress is Hiring an Office Associate in McMurray, PA! Walk-In & fill out an ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Levin Furniture

Office Associate

Pleasant Hills, PA · On-site

$16/hr

Levin Furniture & Mattress is Hiring a Part-Time Office Associate in Pleasant Hills, PA! Walk-In ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Levin Furniture

Office Associate

Pleasant Hills, PA · On-site

$15.25/hr

Levin Furniture & Mattress is Hiring an Office Associate in Pleasant Hills, PA! Walk-In & fill out ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

BEA Sensors Americas

Customer Service Associate

Pittsburgh, PA · On-site

$13.50 - $18.75/hr

Customer Service Associate The Customer Service Associate provides front-line customer support and ... Manage a high volume of inbound customer communications via email and phone; monitor shared inboxes ...

Wesco

Warehouse Associate

Canonsburg, PA · On-site

$14.75 - $17.50/hr

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

previous page

Showing results 41-60

All JobsInbound Associate JobsInbound Associate Jobs in Carnegie, PA

Inbound Associate information

See Carnegie, PA salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound associate in Carnegie, PA is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Carnegie, PA are hiring for Inbound Associate jobs? Cities near Carnegie, PA with the most Inbound Associate job openings:
Inbound Associate jobs near you

Customer Service Associate

MSA, The Safety Company

Cranberry Township, PA • On-site

$47K - $48K/yr

Full-time

Re-posted 20 days ago

Job description

Overview
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.
Responsibilities
1st Shift - Monday through Friday
Hybrid Opportunity - This role would require you to be on-site and able to work hybrid after a period of training time.
$47,700-$48,700 yearly
MSA Safety in Cranberry Township, PA is seeking an energetic individual to join our team as a Customer Service Associate to input orders, support our customers and to create and ensure a positive customer experience. If this sounds like an exciting opportunity, then we want to hear from you.
Duties and Responsibilities:
  • Fulfill order entry transactions following departmental processes.
  • Answer inbound and initiate outbound customer calls.
  • Build knowledge of all major product groups to properly support customer contacts.
  • Resolve customer issues and inquiries efficiently and effectively.
  • Process credit requests, resolve mis-shipments and provide proof of deliveries.
  • Provide customer support while expertly navigating between multiple computer sessions.
  • Resolve or investigate adequately before appropriately escalating calls to the next level.

Qualifications
Special knowledge, skills and abilities required:
  • Strong verbal and written communication skills.
  • Proficient in active listening to fully understand our customers' needs.
  • Excellent computer skills, including Microsoft Office.
  • Expertise in handling multiple tasks in high-volume, fast-paced work environment.
  • Proven ability to approach any change or new situation with a positive attitude.
  • Demonstrated ability to prioritize tasks to complete them in a timely and accurate manner, with supervision as needed.

Preferred:
  • Experience with Office 365, Salesforce, SAP, Esker.
  • Experience in order management systems.

Education and experience required:
  • High school diploma or equivalent.

Preferred:
  • Associates degree.
  • 1 year of experience in Customer Service and its related tasks.
  • SAP Order Management experience.

#LI-ML1
#LI-HYBRID

Apply