ZipRecruiter

Log In

1

Inbound Associate Jobs in Mississippi (NOW HIRING)

DPDHL

Tasker

Olive Branch, MS · On-site

$21.35/hr

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

Agility 360

Customer Care Associate - Oxford, MS

Oxford, MS · On-site

$13.75 - $18.75/hr

Customer Care Associate - Oxford, MS ID: 1876 Location: Oxford, MS Description Customer Care ... Manages inbound inquiries on behalf of client, acting as an extension of our client * Acts ...

WESCO International

Warehouse Associate

Byhalia, MS · On-site

$15.62 - $18.74/hr

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

DHL

Tasker

Olive Branch, MS · On-site

$21.35/hr

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

DPDHL

Traffic Clerk

Olive Branch, MS · On-site

$21.35/hr

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Schedule inbound and outbound freight to comply with warehouse operations and capacities. * Meet or ...

DHL

Traffic Clerk

Olive Branch, MS · On-site

$21.35/hr

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Schedule inbound and outbound freight to comply with warehouse operations and capacities. * Meet or ...

WAI Global

Equipment Operator - Reach Truck

Southaven, MS · On-site

$20 - $21/hr

Provide training, work direction, and coordination of assigned personnel, including training associates on unloading, receiving, and movement of materials from the inbound dock to the staging area.

previous page

Showing results 41-60

All JobsInbound Associate JobsInbound Associate Jobs in Mississippi

Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Mississippi?

The most popular types of Inbound jobs in Mississippi are:

What cities in Mississippi are hiring for Inbound Associate jobs?

Cities in Mississippi with the most Inbound Associate job openings:

Inbound Associate jobs near you

Tasker

DPDHL

Olive Branch, MS • On-site

$21.35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

At DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Wave Planner, Scheduler, Auditing, Product Compliance, Shipping, Receiving, Logistics, Coordinator.

Position: Third (3rd) shift Tasker
Shift: 10:00pm-6:00am, Sunday- Thursday . Overtime required based on business needs.

Pay: $21.35 plus $1.00 shift differential


In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

-A minimum of one (1) years' experience prioritizing, scheduling and planning tasks for assigned department.

-Freight and Truck scheduling and planning for inbound and/or outbound shipments and maintaining accurate BOL's (Bills of Lading).

-Coordinating tasks and schedules across all departments, including shipping, receiving, inbound and outbound freight.

-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.

-Microsoft Office software, including Excel is required.

-This is a hands-on role that is spent most of shift out on the warehouse floor and moving to and from multiple areas of the building to include extended period of standing and walking.


Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.


Role Purpose:

The primary duty of this position is to expedite transactions through the warehouse management system. Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions.

Key Accountabilities:

  • Plan, allocate, pick, manifest, and close daily waves of orders.
  • Understand and utilize system screens to monitor and move workload through the system.
  • Work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues.
  • Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods.
  • Generate and utilize system reports and audit sheets to evaluate the shift progress.
  • Communicate directly with the carrier(s) to insure seamless physical and systematic transactions.
  • Oversee exchange of parcel shipments from shipping dock to carrier's truck.
  • Resolve data transmission failures/errors with customer's IT and procurement teams.
  • Interface with IT contacts in event of system-related barriers.
  • Insure complete communication for turn of shift.

Required Education and Experience:

  • High School Diploma or Equivalent
  • Six months warehouse experience, preferred
  • 0-1 years experience in data entry and/or dispatch, preferred
  • Basic understanding and application of Microsoft Excel, preferred

Our Organization is an equal opportunity employer.

#LI-Onsite

#LI-DNI

Employment Type: FULL_TIME

Apply