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Inbound Associate Jobs in Mississippi (NOW HIRING)

Thompson Machinery

Associate Sales Representative

Tupelo, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ASSOCIATE SALES REPRESENTATIVE ABOUT US Looking for more than just a job? At Thompson Machinery, we ... Responsible for servicing walk-in traffic and inbound leads * Centralized quoting for MSR and ...

Simos

General Warehouse

Olive Branch, MS · On-site

$15/hr

Unload inbound shipments safely and move product to storage locations. Efficiently stack and store ... Associate Requirements * Background Check * Able to Lift 75 pounds * Drug Test * Stand for Shift ...

SIMOS

General Warehouse

Olive Branch, MS · On-site

$15/hr

Unload inbound shipments safely and move product to storage locations. Efficiently stack and store ... Associate Requirements * Background Check * Able to Lift 75 pounds * Drug Test * Stand for Shift ...

WESCO International

Warehouse Associate

Byhalia, MS · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Wesco

Warehouse Associate

Byhalia, MS

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Wesco

Warehouse Associate

Byhalia, MS

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Wesco

Warehouse Associate

Byhalia, MS · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

WESCO International

Warehouse Associate

Byhalia, MS · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

WESCO International

Warehouse Associate

Byhalia, MS · On-site

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

Wesco

Warehouse Associate

Byhalia, MS

$15.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

DPDHL

Tasker

Olive Branch, MS · On-site

$21.35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

DHL

Tasker

Olive Branch, MS · On-site

$21.35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

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All JobsInbound Associate JobsInbound Associate Jobs in Mississippi

Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Mississippi?

The most popular types of Inbound jobs in Mississippi are:

What cities in Mississippi are hiring for Inbound Associate jobs?

Cities in Mississippi with the most Inbound Associate job openings:

Inbound Associate jobs near you

Associate Sales Representative

Thompson Machinery - Caterpillar

Belden, MS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Thompson Machinery rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 175 rated vehicle equipment hire

Job description

ASSOCIATE SALES REPRESENTATIVE
ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT WILL YOU DO
Job Profile:
The Associate Sales Representative (ASR) role is designed to align with the company’s Earthmoving sales initiatives. ASR territory assignments will align with that of outside Machine Sales Representatives (MSR). The targeted ASR territory responsibility is based on a total market industry opportunity. In areas with high industry opportunity, the ASR can expect to work with a fewer number MSR’s. In areas with lower industry opportunity, the ASR will work with a greater number of MSR’s. Today, this targeted industry opportunity is 400-600 new machines.
Responsibilities
  • Responsible for cold calling outbound lead generation for infrequent buyers
  • Responsible for servicing walk-in traffic and inbound leads
  • Centralized quoting for MSR and retail displays
  • Assists with communication between customers and other departments
  • Helps coordinate demonstrations and service loaners
  • Closing administration
  • MSR CRM sales funnel management
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
  • High school diploma or GED required.
  • College graduate or technical preferred. Minimum 3.0 GPA.
  • Exhibits sales skills necessary to sell premium products.
  • Demonstrated leadership ability and initiative.
  • Strong communication, interpersonal and influencing skills.
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
The Basics
  • Various medical plan options, including a no-cost option
  • Vision and dental insurance
  • Employer-paid short-term and long-term disability insurance
  • Employer-paid basic life insurance
  • 401k matching
  • Profit Sharing
  • 8 paid holidays annually
  • Initially up to 15 days of Paid Time Off annually with increase after five years of service
  • Employee Assistance Program (EAP)
What Sets Us Apart
  • Competitive pay
  • Exposure to world-class CAT training and development
  • Tuition Reimbursement
  • Tool Purchase Assistance to buy high-quality tools at deep discounts
  • Annual stipend toward the purchase of work boots
  • Company Incentive Bonus Program
  • Paid Veteran holiday annually to all service members
  • Training and Development programs
  • Work uniforms and professional cleaning services
  • Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

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