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Inbound Account Manager Jobs in California (NOW HIRING)

Workato

Inbound Account Executive

Palo Alto, CA

In this role, you will manage customer relationships from discovery & qualification to close ... Maximize conversion rate of inbound leads to close. * Achieve high levels of customer satisfaction ...

Safe and Sound Security

Account Manager

Walnut Creek, CA · On-site

$80K - $160K/yr (+ commission)

... an Account Manager with a passion for building relationships and delivering modern security ... Manage and convert a high volume of inbound sales leads (no cold calling required). * Build ...

HARVEST PACK INC

Account Manager

Arcadia, CA · On-site

$70K - $80K/yr

As an Account Manager & Inside Sales Specialist, you are the heartbeat of our sales department ... Act as the first point of contact for inbound inquiries; vetting potential leads to determine their ...

HARVEST PACK INC

Account Manager

Arcadia, CA · On-site

$70K - $80K/yr

As an Account Manager & Inside Sales Specialist, you are the heartbeat of our sales department ... Act as the first point of contact for inbound inquiries; vetting potential leads to determine their ...

AlphaGraphics - US554

Account Manager

San Marcos, CA · On-site

$80 - $100/hr

Follows up and manages Inbound Leads * Follows up on targeted direct mail or local Shop mailings ... Account Management experience is preferred but not required * Knowledge of printing and prepress ...

Pacific

Account Manager

San Diego, CA · On-site

Using proprietary technologies, we discover deep cultural insights, to craft connected inbound ... The Account Manager should have experience being the "go-to" contact for clients and have a passion ...

Pacific

Account Manager

San Diego, CA · On-site

Using proprietary technologies, we discover deep cultural insights, to craft connected inbound ... The Account Manager should have experience being the "go-to" contact for clients and have a passion ...

Harvest Pack

Account Manager

Arcadia, CA · On-site

$60 - $80/hr

Account Manager Full Time Arcadia, CA, US 6 days ago Requisition ID: 1008 Salary Range: $70,000.00 ... Act as the first point of contact for inbound inquiries; vetting potential leads to determine their ...

Canon Medical Systems

Account Manager

San Diego, CA · On-site

$85K/yr

Account Manager - req1709 OVERVIEW The Account Manager sells Canon Medical solutions within a ... Uses inbound lead sources and qualifies opportunities within the defined territory geography.

EMERSE GROUP LTD

Account Manager

South Gate, CA · On-site

$125 - $150/hr

Account Manager Southern California | Hybrid | $105,000-$150,000 (approx. $200,000 after the first ... Supporting new partnerships by handling inbound opportunities, conducting early discovery and ...

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Inbound Account Manager information

What is an inbound account manager?

An Inbound Account Manager is a professional responsible for managing relationships with existing clients who initiate contact with a company, typically regarding ongoing services, renewals, or additional needs. They handle inquiries, resolve issues, and identify opportunities to upsell or cross-sell products and services. Their goal is to ensure customer satisfaction, retention, and growth by proactively addressing client needs and maintaining strong communication. Inbound Account Managers often work closely with sales, support, and product teams to deliver tailored solutions. This role is key in building long-term partnerships and driving business growth.

What are the key skills and qualifications needed to thrive as an inbound account manager?

To thrive as an Inbound Account Manager, you need strong customer relationship management, sales acumen, and a deep understanding of the company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and sales automation systems is typically required. Excellent communication, active listening, and problem-solving skills help you build trust and address client needs effectively. These competencies are crucial for nurturing long-term client relationships, maximizing account value, and ensuring customer satisfaction in a competitive market.

How does an inbound account manager typically collaborate with sales and customer support teams to ensure client satisfaction?

Inbound Account Managers work closely with both sales and customer support teams to provide a seamless experience for clients. They often serve as the primary point of contact for inbound inquiries, ensuring that client needs are identified and addressed promptly. Regular communication with sales helps them understand ongoing promotions or product updates, while collaboration with customer support ensures that any post-sale issues are resolved efficiently. This cross-functional teamwork is essential for maintaining strong client relationships and achieving retention goals.

What is the difference between Inbound Account Manager vs Customer Service Representative?

AspectInbound Account ManagerCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent often sufficient
Work EnvironmentOffice setting, often in sales or account management teamsCall centers, retail, or office environments
Employer & IndustryCommon in B2B and B2C companies, especially in sales-driven industriesRetail, telecom, and service industries

The Inbound Account Manager focuses on managing existing client accounts, upselling, and maintaining relationships, often requiring sales skills and industry knowledge. Customer Service Representatives primarily handle customer inquiries, resolve issues, and provide support. While both roles involve client interaction, the Inbound Account Manager has a more strategic, sales-oriented focus compared to the support-focused Customer Service Representative.

Can I be an inbound account manager with no experience?

Inbound account manager roles typically require some customer service or sales experience, but entry-level positions may be available for candidates with strong communication skills and a willingness to learn. Relevant skills such as CRM software knowledge and basic industry understanding can help compensate for limited experience. Certifications or training programs can also improve prospects for those new to the field.

How much does an inbound account manager get paid?

The average salary for an inbound account manager ranges from $45,000 to $70,000 per year, depending on experience, location, and industry. Many roles also offer commissions or bonuses based on performance, and strong communication skills are often required.

What are the most commonly searched types of Inbound Account jobs in California?

The most popular types of Inbound Account jobs in California are:

What cities in California are hiring for Inbound Account Manager jobs?

Cities in California with the most Inbound Account Manager job openings:

Inbound Account Manager jobs near you

Inbound Account Executive

Palo Alto, CA

Workato
Software Development • 1 - 10 employees
Learn more about Workatoexternal

Full-time

Posted 22 days ago

Job description

Responsibilities

We are looking for an exceptional Account Executivet to join our growing team. This team will play a pivotal role in driving new logo acquisition through inbound & outbound efforts. In this role, you will manage customer relationships from discovery & qualification to close. Typical sales cycles may involve POCs, multiple stakeholders, strategic pricing negotiations, and selling to executives and CXOs.  You will also be responsible to:

New Logo Acquisition:

  • Pipeline Generation: Work closely with marketing, solutions consultants, partners, peers and leadership to generate qualified opportunities and build and maintain healthy ongoing pipeline coverage.

  • Opportunity Management: Leverage Workato Selling System and MEDDPICC to effectively qualify and manage opportunities to close.

  • Deal Management: Lead the end-to-end sales process, from initial contact through negotiation and close, ensuring a smooth and successful customer conversion.

  • Market Research: Stay up to date on industry trends, competitor activity, and customer needs to refine sales messaging and positioning.

  • CRM Management: Track all activities, opportunities, and progress within salesforce, ensuring accurate forecasting and reporting.

Performance Metrics:

  • Meet and exceed monthly, quarterly, and annual sales targets for both new customer acquisition and account expansion.

  • Maintain a healthy pipeline and track progress toward revenue goals. 

  • Maximize conversion rate of inbound leads to close.

  • Achieve high levels of customer satisfaction and engagement in expanded accounts.

RequirementsQualifications / Experience / Technical Skills
  • 3+ years of sales experience, with a proven track record in B2B sales, new customer acquisition, and/or account expansion (preferably in a SaaS or technology-related field).
Soft Skills / Personal Characteristics

  • Strong discovery and qualification skills

  • Exceptional communication, negotiation, and presentation skills.

  • Ability to build rapport and trust quickly with both potential customers and internal stakeholders.

  • Analytical mindset with the ability to leverage data to inform decisions and improve performance.

(REQ ID: 2930)

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