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Imsg Jobs (NOW HIRING)

As directed, communicates with vendors and IMSG to report and resolve any outstanding issues. Coordinates systems modifications and initiatives as necessary to meet new regulatory requirements.

Imsg information

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$11

$39

$71

How much do imsg jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for imsg in the United States is $39.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $57.45 per hour, depending on experience, location, and employer.

What is an imsg?

IMSG often stands for 'Information Management Support Group' or similar roles in IT and communications. These professionals are responsible for managing, organizing, and supporting information systems within an organization. Their duties may include maintaining databases, ensuring data security, facilitating communication systems, and providing technical support to staff. IMSG professionals play a key role in keeping an organization's information infrastructure efficient and secure.

What are some common challenges faced by imsg professionals when handling large-scale data projects?

IMSG professionals often encounter challenges related to data integration from multiple sources, ensuring data quality, and maintaining system security. Managing large-scale projects requires close attention to data governance practices, as well as frequent collaboration with cross-functional teams such as IT, analytics, and business stakeholders. Adapting to evolving technologies and regulatory requirements is also a key part of the role, requiring continuous learning and flexibility.

What are the key skills and qualifications needed to thrive as an imsg, and why are they important?

I'm sorry, but 'Imsg' does not appear to be a recognized real-world professional occupation. Please provide a valid job title for an accurate response.

What is the difference between Imsg vs Customer Service Representative?

AspectImsgCustomer Service Representative
Required CredentialsTypically no formal certification, but knowledge of messaging platforms helpfulHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOnline, remote communication via messaging appsOffice or call center environment, in-person or remote
Industry UsageUsed mainly in tech, e-commerce, and customer support sectorsWidely used across various industries including retail, telecom, and finance
Common Search/Comparison IntentPeople compare Imsg with customer support roles involving messagingPeople looking for customer service roles or job descriptions

While Imsg focuses on digital messaging communication, Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles are essential in customer support but differ mainly in communication channels and required skills.

Infographic showing various Imsg job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $82,919 per year, or $39.9 per hour.

Senior Investigator BSA/AML

Honolulu, HI • On-site

Bank of Hawaii
Commercial Banking • 1 - 5K employees

$49K - $85K/yr

Full-time

Posted 9 days ago


Bank Of Hawaii rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description


Under the direction of Bank Secrecy Act Officer, this position is responsible for reviewing and researching customer transactions to identify, investigate, and report suspicious activity to ensure compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Responsibilities
  • Performs an investigation of all "alerts" generated by the anti-money laundering monitoring system to determine whether transactions identified qualify as suspicious activity. Manages ongoing investigations utilizing an electronic case management system for "alerts" that require filing a Suspicious Activity Report (SAR) and documenting results. Monitors, updates, and tracks the results of all suspicious activity "alerts" reported to cost centers. Handles technically complex and multiple cases concurrently involving multiple relationship accounts, tiered and complex transactions, and international wires involving high risk jurisdictions, and complex cash structuring schemes.
  • Prepares and submits Suspicious Activity Reports to the Financial Crimes Enforcement Network as required by law. Coordinates contact with Corporate Security to provide information regarding ongoing investigations for reported SARs. Maintains information on customers with repeat SAR activity and prepares periodic reports on SAR activity as necessary.
  • Serves as a Team Leader to other junior investigators and provides consultation on cases. Reviews waived cases for appropriate decision making and validates that case files are appropriately documented.
  • Assists in developing and updating department operation policies, procedures, forms and other documentation to provide guidance and direction to BSA investigative unit staff. Prepares, reviews, and interprets policies, procedures, forms and other documentation. Provides guidance and direction to all applicable BOHC lines of business on the requirements for identification and reporting of suspicious activity. Documents processes, procedures, and updates to manage the automated anti-money laundering system.
  • Conducts system tests of the anti-money laundering system including tests of updates provided by vendors. As directed, communicates with vendors and IMSG to report and resolve any outstanding issues. Coordinates systems modifications and initiatives as necessary to meet new regulatory requirements.
  • Participates in regulatory examinations and internal audits of the BOHC BSA compliance program.
  • Performs all other miscellaneous responsibilities and duties as assigned.

Qualifications
  • Bachelor's degree in business or related area, or equivalent business experience.
  • 6 to 8 years of comprehensive technical knowledge of bank operations in order to assess suspicious activity. General knowledge of BSA and AML regulations.
  • Personal computer skills must include the use of Microsoft Office (Word, Excel, and Access), Metavante systems (Insight, BI), and accessing signature card images, conduct internet searches, and utilize network environments.
  • Strong verbal and written communication skills. Strong organizational and prioritization skills.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.

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