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Improve Insurance Jobs in Houston, TX (NOW HIRING)

PFS Group

Follow up Insurance Representative

Houston, TX · On-site

$37K - $45K/yr

... to improve insurance services and client satisfaction. - Develop and maintain strong relationships with clients to foster trust and loyalty. - Handle client inquiries and resolve any issues or ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Identify opportunities to improve service processes, workflow efficiency, and client retention outcomes. * Maintain compliance with Allstate guidelines, agency procedures, and applicable insurance ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Identify opportunities to improve service processes, workflow efficiency, and client retention outcomes. * Maintain compliance with Allstate guidelines, agency procedures, and applicable insurance ...

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$22.4K

$56.4K

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How much do improve insurance jobs pay per year?

As of Aug 18, 2026, the average yearly pay for improve insurance in Houston, TX is $56,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $74,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Improve Insurance job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,434 per year, or $27.1 per hour.

Follow up Insurance Representative

PFS Group

Houston, TX • On-site

$37K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role involves evaluating and processing insurance claims, providing expert advice to clients, and collaborating with other departments to optimize insurance services.
Key Responsibilities:
- Evaluate and process insurance claims accurately and efficiently.
- Provide expert advice and guidance to clients on insurance policies and coverage options.
- Maintain up-to-date knowledge of industry regulations and ensure compliance.
- Collaborate with other departments to improve insurance services and client satisfaction.
- Develop and maintain strong relationships with clients to foster trust and loyalty.
- Handle client inquiries and resolve any issues or concerns promptly.
- Prepare and maintain detailed records of client interactions and transactions.
- Participate in training and professional development opportunities to enhance skills and knowledge.
- Assist in the development and implementation of insurance policies and procedures.

Required Skills and Abilities:
- Strong understanding of insurance policies, coverage, and claims processes.
- Excellent communication skills, both verbal and written, with the ability to explain complex information clearly.
- Proficient in using insurance-related software and Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Demonstrated ability to handle sensitive and confidential information with discretion.
- Strong interpersonal skills with the ability to build and maintain relationships with clients and team members.


Required Education:
- High school diploma or equivalent is required.
- An associate's or bachelor's degree in business administration, finance, or a related field is preferred.
Required Experience:
- Minimum of 2 years of experience in an insurance or healthcare-related field.
- Experience in customer service or client-facing roles is highly desirable.
- Familiarity with insurance claim processing and billing procedures is a plus.
Required Skills and Abilities:
- Strong understanding of insurance policies, coverage, and claims processes.
- Excellent communication skills, both verbal and written, with the ability to explain complex information clearly.
- Proficient in using insurance-related software and Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Demonstrated ability to handle sensitive and confidential information with discretion.
- Strong interpersonal skills with the ability to build and maintain relationships with clients and team members.

Company Description

PFS Group is a nationally recognized leader in patient financial services, dedicated to helping patients resolve medical bills with clarity and care. We deliver exceptional customer service on behalf of healthcare providers while fostering a supportive, high-performance culture for our employees. Join a growing team committed to doing the right thing; for patients, clients, and one another.

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