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Import Manager Jobs in Gilbert, AZ (NOW HIRING)

Customs Trade Coordinator

Phoenix, AZ · Remote

$19.75 - $25.75/hr

Data entry and processing of various import related documentation for submission to US Customs and ... Interact with customers, carriers, brokers, government agencies, internal staff, management of all ...

S. and foreign multinational companies on global import and export strategies and compliance. * Working with clients to assess and deploy technology solutions to enable international trade management ...

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Import Manager information

See Gilbert, AZ salary details

$24.4K

$69.7K

$103.7K

How much do import manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for import manager in Gilbert, AZ is $69,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $84,700.00 per year, depending on experience, location, and employer.

What is the difference between Import Manager vs Customs Coordinator?

AspectImport ManagerCustoms Coordinator
CredentialsRelevant certifications like CITT or FMCCustoms broker license or certification often required
Work EnvironmentOversees entire import operations, manages teamsFocuses on customs clearance and compliance
Industry UsageUsed in logistics, supply chain, and import/export companiesCommon in customs brokerage firms and freight forwarders

While both roles are involved in import processes, the Import Manager oversees the entire import operation, including strategy and team management, whereas the Customs Coordinator specializes in customs clearance and compliance procedures.

How much do import managers make?

Import managers typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and company size. In larger markets or with specialized skills, salaries can exceed $100,000. Compensation often includes benefits such as bonuses and health insurance, and the role requires knowledge of logistics, customs regulations, and supply chain management.

What is an import manager?

Import Managers are professionals responsible for overseeing and coordinating the process of bringing goods and materials from international suppliers into a country. Their duties include ensuring compliance with import regulations, managing documentation, negotiating with vendors, and collaborating with customs authorities. They play a critical role in optimizing supply chain operations, minimizing costs, and ensuring timely delivery of imported goods. Import Managers often work in industries such as manufacturing, retail, and logistics where global sourcing is essential.

What are the key skills and qualifications needed to thrive as an import manager, and why are they important?

To thrive as an Import Manager, you need expertise in international trade regulations, supply chain management, and logistics, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with customs management software, ERP systems, and certifications like Certified Customs Specialist (CCS) are highly valuable. Strong negotiation, problem-solving, and communication skills help build relationships with vendors and ensure smooth operations. These competencies are crucial for ensuring compliance, minimizing costs, and maintaining efficient import processes in a global business environment.

What are some common challenges import managers face when coordinating international shipments?

Import Managers often encounter challenges such as navigating complex customs regulations, managing documentation accuracy, and dealing with unexpected shipping delays. These professionals regularly collaborate with suppliers, freight forwarders, and customs brokers to ensure goods arrive on time and in compliance with legal requirements. Developing strong problem-solving skills and staying updated on changing international trade laws are crucial for success in this role.

How to become an import manager?

To become an import manager, candidates typically need a bachelor's degree in international business, logistics, or a related field, along with experience in supply chain management or import/export operations. Developing skills in negotiation, knowledge of customs regulations, and proficiency with supply chain management software are also important. Certifications such as the Certified Supply Chain Professional (CSCP) can enhance job prospects.
What are popular job titles related to Import Manager jobs in Gilbert, AZ? For Import Manager jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Import Manager jobs in Gilbert, AZ look for? The top searched job categories for Import Manager jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Import Manager jobs? Cities near Gilbert, AZ with the most Import Manager job openings:
Infographic showing various Import Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $69,698 per year, or $33.5 per hour.

Air Freight Import Specialist

Air Express International USA, Inc.

Phoenix, AZ • On-site

$23.36 - $31.14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Job Title:  Air Freight Import Specialist
Job Location: Phoenix, Arizona


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


As an Air Freight Import Specialist you will be responsible for the movement of our customer's air import shipments.  You will be the main point of contact for coordination between customer's shipment imports, customs brokers, and shipping carriers.



Key Responsibilities:

  • Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
  • Build customer relationships by responding to customer communications via email, fax and mail
  • Work with air and ground transportation partners to handle shipments
  • Receive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipments
  • Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
  • Answer all customer inquiries in accordance with the Customer Service Policy standards
  • Further increase customer satisfaction and business share through proactive and regular contact
  • Communicate with and ensure release of the freight from air carriers
  • Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices
  • Setup and coordinate deliveries to the customer
  • Handle and manage all customer contact at file level regarding exceptions
  • Additional projects as directed


Skills / Requirements:

  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook)
  • Air freight industry experience preferred
  • Logis Air / Cargo Wise systems knowledge is a plus


Pay Range: $23.36 - $31.14 (Based on Experience)


Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 


Why Join DHL Global Forwarding?


At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer


DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.


Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

#LI-RL2



Employment Type: FULL_TIME