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Import Manager Jobs in Gilbert, AZ (NOW HIRING)

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Import Manager information

See Gilbert, AZ salary details

$24.4K

$69.7K

$103.7K

How much do import manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for import manager in Gilbert, AZ is $69,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $84,700.00 per year, depending on experience, location, and employer.

What is an import manager?

Import Managers are professionals responsible for overseeing and coordinating the process of bringing goods and materials from international suppliers into a country. Their duties include ensuring compliance with import regulations, managing documentation, negotiating with vendors, and collaborating with customs authorities. They play a critical role in optimizing supply chain operations, minimizing costs, and ensuring timely delivery of imported goods. Import Managers often work in industries such as manufacturing, retail, and logistics where global sourcing is essential.

What are the key skills and qualifications needed to thrive as an import manager, and why are they important?

To thrive as an Import Manager, you need expertise in international trade regulations, supply chain management, and logistics, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with customs management software, ERP systems, and certifications like Certified Customs Specialist (CCS) are highly valuable. Strong negotiation, problem-solving, and communication skills help build relationships with vendors and ensure smooth operations. These competencies are crucial for ensuring compliance, minimizing costs, and maintaining efficient import processes in a global business environment.

What are some common challenges import managers face when coordinating international shipments?

Import Managers often encounter challenges such as navigating complex customs regulations, managing documentation accuracy, and dealing with unexpected shipping delays. These professionals regularly collaborate with suppliers, freight forwarders, and customs brokers to ensure goods arrive on time and in compliance with legal requirements. Developing strong problem-solving skills and staying updated on changing international trade laws are crucial for success in this role.

What is the difference between Import Manager vs Customs Coordinator?

AspectImport ManagerCustoms Coordinator
CredentialsRelevant certifications like CITT or FMCCustoms broker license or certification often required
Work EnvironmentOversees entire import operations, manages teamsFocuses on customs clearance and compliance
Industry UsageUsed in logistics, supply chain, and import/export companiesCommon in customs brokerage firms and freight forwarders

While both roles are involved in import processes, the Import Manager oversees the entire import operation, including strategy and team management, whereas the Customs Coordinator specializes in customs clearance and compliance procedures.

How much do import managers make?

Import managers in general earn a median annual salary of around $70,000 to $90,000, with higher salaries possible in major markets due to increased responsibilities and cost of living. Compensation can vary based on experience, industry, and company size, and may include bonuses or benefits. Strong knowledge of international trade regulations and logistics software can enhance earning potential.

What are the most commonly searched types of Import jobs in Gilbert, AZ?

The most popular types of Import jobs in Gilbert, AZ are:

What are popular job titles related to Import Manager jobs in Gilbert, AZ?

For Import Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Import Manager jobs in Gilbert, AZ look for?

The top searched job categories for Import Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Import Manager jobs?

Cities near Gilbert, AZ with the most Import Manager job openings:

Import Manager jobs near you
Infographic showing various Import Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $69,698 per year, or $33.5 per hour.

Customer Service Representative - Import

MSC Mediterranean Shipping Company SA

Tempe, AZ • On-site

$15.50 - $21.25/hr

Full-time

Posted 10 days ago

Job description

This position provides exceptional support to clients regarding import shipments by responding promptly and accurately to inquiries received through the US - CS Import queue in Dynamics, phone, or email.

The role is responsible for addressing shipment-related questions and issues, maintaining accurate transaction logs, properly categorizing Dynamics cases, and ensuring all required information is captured to support data integrity and management analysis. The position also maintains established productivity and service standards in alignment with the Manager and Company expectations.

Key Responsibilities

  • Resolving cases and answering calls promptly and accurately using Dynamics and 8x8 systems.
  • Ensuring that cases are categorized and include the necessary information according to the subject matter.
  • Redirecting inquiries to the appropriate parties if Import Customer Service is unable to provide a correct response.
  • Completing assigned tasks before taking breaks, lunch, or ending the workday.
  • Ensuring that all inquiries are handled and followed through until resolution to ensure good customer experience (CX).
  • Maintaining productivity and service level standards as set by the Manager and the Company.
  • Ensuring that quality standards are met for all inquiries handled.
  • Maintaining a high standard of professionalism in all interactions with internal and external customers.
  • Collaborate closely with the Import Customer Service Management to align goals and initiatives.
  • Foster a collaborative environment within the ICS team and other divisions to enhance overall performance.
  • Communicate effectively with team members, providing clear guidance and support
  • Perform other duties as assigned by management to support the overall objectives of the ICS team.

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