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Implementation Jobs in Birmingham, AL (NOW HIRING)

rxbenefits

Manager, Implementation

Birmingham, AL · On-site +1

Manager, Implementation RxBenefits is hiring! We are adding a leadership position to the growing Implementation team in our Birmingham, AL office. The Manager is responsible for a range of ...

IBML

Implementation Specialist

Birmingham, AL · On-site

Lead customer implementation activities from project kickoff through go-live and Support handoff. * Work with customers, Sales, Solutions Engineering, Support, and internal teams to understand ...

Transform9

Senior Implementation Manager

Birmingham, AL · On-site

You'll own enterprise implementations end-to-end - from kickoff through go-live and hypercare - turning each practice's real-world call flows, scheduling rules, and specialty workflows into a live AI ...

Transform9

Senior Implementation Manager

Birmingham, AL · On-site

You'll own enterprise implementations end-to-end -- from kickoff through go-live and hypercare -- turning each practice's real-world call flows, scheduling rules, and specialty workflows into a live ...

Transform9

Senior Implementation Manager

Birmingham, AL · On-site

You'll own enterprise implementations end-to-end - from kickoff through go-live and hypercare - turning each practice's real-world call flows, scheduling rules, and specialty workflows into a live AI ...

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Implementation information

See Birmingham, AL salary details

$36.5K

$97K

$157.4K

How much do implementation jobs pay per year?

As of Aug 20, 2026, the average yearly pay for implementation in Birmingham, AL is $97,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $113,400.00 per year, depending on experience, location, and employer.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What is an implementation job?

An implementation job involves executing plans to deploy and integrate new systems, software, or processes within an organization. It requires project management skills, technical knowledge, and the ability to coordinate with teams to ensure successful delivery and adoption.

What are the most commonly searched types of Implementation jobs in Birmingham, AL?

The most popular types of Implementation jobs in Birmingham, AL are:

What are popular job titles related to Implementation jobs in Birmingham, AL?

For Implementation jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Implementation jobs in Birmingham, AL look for?

The top searched job categories for Implementation jobs in Birmingham, AL are:

Implementation jobs near you
Infographic showing various Implementation job openings in Birmingham, AL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $97,016 per year, or $46.6 per hour.

Manager, Implementation

rxbenefits

Birmingham, AL • On-site, Remote

Full-time

Re-posted 10 days ago

Job description


Manager, Implementation


RxBenefits is hiring!
We are adding a leadership position to the growing Implementation team in our Birmingham, AL office. The Manager is responsible for a range of implementation activities intended to achieve a high level of client service and satisfaction during their implementation phase. This position will be located in Birmingham, AL or remote.


Job Responsibilities Include:


  • Manage and provide leadership to a team of Implementation Coordinators, with a focus on developing talent and delivering successful results

  • Assist Implementation Director/Management with development of team goals, providing team support, and with creating training documents to assist with team growth/development

  • Continually analyze team processes/procedures and provide recommendations and solutions for improvement opportunities

  • Handle multiple implementation projects at any given time

  • Support various aspects of implementation process in conjunction with Implementation Team

  • Lead and attend calls with brokers, clients and PBM Partners around the setup of benefit design

  • Gather business requirements as necessary and apply detailed working knowledge of RxBenefits standard products and features to support the Account Management (AM) team

  • Create configuration documents (SOB, CRD, Project Plans, GIS, etc.) for setup in RxBenefits and PBM systems

  • Recommend implementation of features and functions where appropriate prior to the go-live date

  • Work with Implementation Quality Analyst, where necessary, to create and assist with testing process to ensure integrity of data conversions prior to go-live

  • Track tasks accomplished, time spent and milestones completed using internal RxBenefits tools

  • Assist with identification of risks, and with development of mitigation or avoidance plans

  • Communicate with AM team and other stakeholders throughout the implementation project life cycle

  • Assist AM team with post-live support questions when needed

  • Other duties as assigned


Required Skills / Experience Include:


  • Degree in Business, Accounting, Computer Information Systems or related field or equivalent experience may be considered

  • Minimum of 2 years professional level experience in a position with project management and 3 years' experience with product implementation. Prior experience in a client facing position desired

  • Prior experience in the Pharmacy / Healthcare industry

  • Working proficiency of company standard MS Windows and associated office productivity software tools (Word, Excel, PowerPoint)

  • Demonstrated leadership experience

  • Proven business integration skills

  • Proven analytical skills

  • Excellent organizational/project management skills

  • Sense of urgency necessary to meet goals, objectives and deadlines

  • Excellent interpersonal and human relations skills. Able to work with people of varied technical backgrounds and management levels

  • Excellent written, verbal and presentation skills. Able to communicate technical concepts to non-technical personnel


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