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Implementation Specialist Jobs in Midvale, UT (NOW HIRING)

Enzo Health

Implementation Specialist

Lehi, UT · On-site

The Role As an Implementation Specialist, you own the customer journey from signed contract to fully live and adopted. You are the person who turns Enzo's promise into results inside each agency ...

Trucordia

Implementation Specialist

Midvale, UT

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the onboarding experience for new clients in our Professional Employer Organization (PEO). This role serves ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the onboarding experience for new clients in our Professional Employer Organization (PEO). This role serves ...

Tandem Inc.

Implementation Specialist

Lehi, UT · On-site

$70 - $90/hr

The Role As an Implementation Specialist, you own the customer journey from signed contract to fully live and adopted. You are the person who turns Enzo's promise into results inside each agency ...

Revver

Onboarding Manager

Lehi, UT · On-site

$90 - $120/hr

Acting as both the project manager and implementation specialist, this role manages customer relationships, drives project execution, configures the Revver platform, and ensures successful adoption ...

Revver

Onboarding Manager

Lehi, UT · On-site

Acting as both the project manager and implementation specialist, this role manages customer relationships, drives project execution, configures the Revver platform, and ensures successful adoption ...

Revver

Onboarding Manager

Lehi, UT · On-site

Acting as both the project manager and implementation specialist, this role manages customer relationships, drives project execution, configures the Revver platform, and ensures successful adoption ...

Revver

Onboarding Manager

Lehi, UT · On-site

Acting as both the project manager and implementation specialist, this role manages customer relationships, drives project execution, configures the Revver platform, and ensures successful adoption ...

Health Catalyst

Implementation Manager

Salt Lake City, UT · On-site

$95 - $130/hr

Responsible for leading successful implementations of all the KPI Ninja by Health Catalyst service offerings to participating healthcare organizations.Provides a constant, effective operating ...

New

Addepar

Implementation Project Manager

Salt Lake City, UT · On-site

$11K - $14K/mo

The Implementation Project Manager (IPM) will be responsible for the implementation of Addepar ... Partner closely with Solutions Architects & Solutions Consultants and specialist resources to drive ...

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Implementation Specialist information

See Midvale, UT salary details

$13

$32

$68

How much do implementation specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for implementation specialist in Midvale, UT is $32.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $32.88 per hour, depending on experience, location, and employer.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

Is implementation specialist a stressful job?

Implementation specialists often face pressure to meet project deadlines and ensure client satisfaction, which can contribute to stress. The role requires strong organizational skills, problem-solving, and the ability to manage multiple tasks simultaneously, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically require basic knowledge of the company's products or services, strong communication skills, and sometimes relevant certifications. More advanced positions may demand prior experience with project management, technical skills, or specific tools.
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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Midvale, UT as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $66,869 per year, or $32.1 per hour.

Implementation Specialist

Enzo Health

Lehi, UT • On-site

Full-time

Re-posted 4 days ago

Job description

About Enzo Health
Enzo Health is a healthcare technology company transforming home health operations through purpose-built artificial intelligence. We deliver a secure, HIPAA-compliant AI platform that unifies intake, clinical documentation, coding, and quality assurance, enabling agencies to reclaim time and revenue while elevating patient care.
Enzo addresses the critical challenges facing home health agencies today: rising operational costs, clinician burnout, shrinking reimbursement margins, and increasing compliance demands. Our integrated AI solution automates documentation workflows from referral to final QA, allowing clinical staff to focus on delivering exceptional patient care.
Our solutions include Enzo Intake (intake decisions in seconds), Enzo Scribe (auto-generated OASIS documentation, cutting documentation time up to 75%), Enzo QA (roughly 95% coding accuracy, adding an average of $185 per episode), and Enzo EHR, our AI-native home health EHR that automates workflows across the patient journey from intake to billing.
The Role
As an Implementation Specialist, you own the customer journey from signed contract to fully live and adopted. You are the person who turns Enzo's promise into results inside each agency - configuring the platform, migrating data, training clinical and back-office staff, and making sure Enzo EHR and the full product suite run the way each customer needs them to.
This is a role for a home health insider. You have lived the referral-to-billing lifecycle, you know OASIS and PDGM cold, and you understand the clinical and regulatory realities our customers navigate every day. Your depth in the domain is exactly what makes implementations succeed: you can look at an agency's workflows, service lines, and payer mix and know how Enzo should be configured - because you have done this work from the inside. You sit at the intersection of our product, our customers' operations, and the clinical realities of home health.
What You'll Do
  • Lead end-to-end implementations of Enzo EHR and the Enzo product suite (Intake, Scribe, QA, EHR), from kickoff through go-live and early adoption.
  • Configure the platform to each agency's workflows, service lines, payer mix, and compliance requirements - applying your own home health expertise to recommend the right setup, not just replicate what the customer had before.
  • Plan and execute data migration from legacy home health EHRs (Homecare Homebase, WellSky/Kinnser, MatrixCare, Axxess, Netsmart, and others), validating accuracy of patient records, OASIS assessments, plans of care, and billing data.
  • Build and deliver role-based training for field clinicians, QA staff, coders, intake teams, and agency leadership, tailored to how each role uses Enzo day to day.
  • Own the implementation timeline and project plan, coordinating internal teams and customer stakeholders to hit go-live dates.
  • Serve as the primary point of contact during onboarding, translating clinical and operational needs into platform configuration and surfacing product feedback to engineering and product teams.
  • Monitor early usage and adoption, stepping in proactively where teams need reinforcement to reach documentation, intake, coding, and QA targets - and using your domain judgment to catch issues before they show up in the data.
  • Act as an internal home health subject-matter expert, helping Product and Engineering reason about OASIS-E, PDGM, HHVBP, and Conditions of Participation requirements as the product evolves.
  • Document repeatable implementation playbooks and contribute to improving our onboarding process as we scale.
  • Partner with Sales and Customer Success to ensure a smooth handoff into and out of the implementation phase.

What You Bring
  • 5+ years in home health - in clinical operations, documentation, coding/QA, or software implementation - with direct, current experience in the space. This role calls for a domain expert, not someone ramping on home health for the first time.
  • Deep working knowledge of the home health referral-to-billing lifecycle: intake and eligibility, OASIS-E assessment, ICD-10 coding, QA, plan of care, Notice of Admission, and claims.
  • Fluency in home health payment and regulatory frameworks - PDGM, LUPAs, Home Health Value-Based Purchasing (HHVBP), CMS Conditions of Participation, Medicare/Medicaid and managed care, and, where applicable, Review Choice Demonstration.
  • Hands-on experience with home health EHRs (e.g., Homecare Homebase, WellSky/Kinnser, MatrixCare, Axxess, Netsmart), ideally including implementation, data migration, or super-user/admin work.
  • Strong project management skills and the ability to keep multiple implementations on track at once.
  • Clear, confident communication with every audience in an agency, from field clinicians to owners and executives.
  • Comfort with AI-driven and automated workflows, and the ability to explain them plainly to non-technical clinical staff.
  • A customer-first mindset and genuine drive to see agencies succeed on the platform.

Nice to Have
  • Clinical or coding credentials: RN, PT, or OT with home health field experience; or OASIS/coding certifications such as COS-C, HCS-D, HCS-O, or BCHH-C.
  • Direct experience implementing or administering a home health EHR, at an agency or a vendor.
  • Prior experience at a high-growth healthcare technology company.

Why Enzo
Trusted by top-performing home health agencies nationwide, Enzo delivers measurable results: documentation time under 25 minutes per visit, referral intake under 5 minutes, and 30 to 50% savings per episode of care. You will be the person who makes those outcomes real for each new customer, joining a team building the essential AI infrastructure for sustainable growth in home health.

Apply