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Implementation Specialist Jobs in Midvale, UT (NOW HIRING)

The Implementation Specialist will be responsible for the accurate and timely deployment of Kalepa's platform for new clients, ensuring efficient onboarding and collaboration with the Client Success ...

Implementation Specialists are responsible for accurate and on-time deployment of Kalepa's platform for new clients, ensuring that we are efficiently and effectively onboarding our clients. They ...

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the onboarding experience for new clients in our Professional Employer Organization (PEO). This role serves ...

The Role As an Implementation Specialist, you own the customer journey from signed contract to fully live and adopted. You are the person who turns Enzo's promise into results inside each agency ...

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the onboarding experience for new clients in our Professional Employer Organization (PEO). This role serves ...

We are seeking a detail-oriented and relationship-driven Implementation Specialist to lead the onboarding experience for new clients in our Professional Employer Organization (PEO). This role serves ...

Implementation Specialist

Salt Lake City, UT · On-site +1

$105K - $130K/yr

Implementation Specialists are responsible for accurate and on-time deployment of Kalepa's platform for new clients, ensuring that we are efficiently and effectively onboarding our clients. They ...

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

The Implementation Project Manager (IPM) will be responsible for the implementation of Addepar ... Partner closely with Solutions Architects & Solutions Consultants and specialist resources to drive ...

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Implementation Specialist information

See Midvale, UT salary details

$13

$32

$68

How much do implementation specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for implementation specialist in Midvale, UT is $32.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $32.88 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

What job categories do people searching Implementation Specialist jobs in Midvale, UT look for? The top searched job categories for Implementation Specialist jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Implementation Specialist jobs? Cities near Midvale, UT with the most Implementation Specialist job openings:
Infographic showing various Implementation Specialist job openings in Midvale, UT as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $66,869 per year, or $32.1 per hour.

Implementation Specialist

Kalepa

Salt Lake City, UT • On-site

Full-time

Re-posted 13 days ago


Job description

Job Summary:
Kalepa is a company focused on transforming the insurance industry through advanced AI technology. The Implementation Specialist will be responsible for the accurate and timely deployment of Kalepa's platform for new clients, ensuring efficient onboarding and collaboration with the Client Success team.
Responsibilities:
• Leverage deep expertise in Kalepa's platform, insurance, and our clients' businesses to efficiently configure and deploy Kalepa's AI platform
• Drive initial client setup and configuration, delivering high-value outcomes aligned with client expectations and transitioning seamlessly to a best-practice operating model
• Collaborate with Client Success and Product teams to keep projects on track and on time
• Triage, investigate, and clearly communicate client-reported issues and feedback
• Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease
• Continuously improve delivery efficiency through scalable processes, and improved documentation and methodologies
• Think critically about how to evolve our internal tools and external-facing workflows as our client base grows
• Improve delivery efficiency through the development of scalable processes, pre-configured templates, and improved methodologies
• Own client-facing implementation documentation, including guides, specs, and training materials
Qualifications:
Required:
• 2-3 years of experience supporting or deploying highly configurable software platforms
• Technical proficiency: comfortable with complex enterprise technology platforms, and proficient in SQL / Excel data analysis, validation, and transformation
• Candidates must have superior organizational and time-management skills
• Process-oriented with an eye toward continuous improvement
• The ideal candidate must be independent, adaptable and can thrive in a fast-paced environment
Preferred:
• Previous experience in insurance or financial technology software implementations
Company:
Kalepa is Professional Grade AI for insurance, trusted by top-tier insurers to accelerate profitable growth. Founded in 2018, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.