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Implementation Representative Jobs in Fishers, IN

Keystone

Energy Sales Representative

Noblesville, IN · On-site

The Energy Sales Representative is responsible for developing and implementing a successful sales strategy to grow the fuel, lubricant, and propane business for Keystone Cooperative within the ...

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Implementation Representative information

See Fishers, IN salary details

$22.9K

$41.4K

$72.1K

How much do implementation representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for implementation representative in Fishers, IN is $41,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $40,200.00 per year, depending on experience, location, and employer.

What are Implementation Representatives?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are some common challenges Implementation Representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What are the key skills and qualifications needed to thrive as an Implementation Representative, and why are they important?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

Implementation Representative jobs near you
Infographic showing various Implementation Representative job openings in Fishers, IN as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $41,389 per year, or $19.9 per hour.
Energy Sales Representative

Energy Sales Representative

Keystone

Noblesville, IN • On-site

Full-time

Posted 17 days ago

Job description

Job Description

Position Overview: The Energy Sales Representative is responsible for developing and implementing a successful sales strategy to grow the fuel, lubricant, and propane business for Keystone Cooperative within the assigned area by building lasting relationships with customers and prospects.

Duties and Responsibilities:

Include but are not limited to

  • Sales and marketing activities will include but are not limited to lead generation, making initial contact with new prospects, developing logistics solutions that are competitive in the market and closing new business for benefit of the division

  • Establish and build a regional energy distribution business

  • Make formal and informal sales presentations

  • Develop and implement effective sales strategy

  • Take inbound fuel orders and process them

  • Logistics and logistical problem solving

  • Understand and execute price arbitrage in and between petroleum markets

  • Monitor the effectiveness of logistics and documentation support in the execution of the solutions

  • Build strong internal networks with consistent and effective communication channels

  • Ensure accuracy of orders in company software

  • Address and resolve logistical issues

  • Relationship building and relationship problem solving

  • Purse new customer targets and maintain a customer pipeline to drive margin growth

  • Maintain relationships with customers and prospects

  • Develop a clear strategy to communicate with customers in a timely manner

  • Take leads and build relationships that translate into business

  • Address relationship problems (credit issues, payment problems, late deliveries, etc.) in a way that maintains the relationship while maintaining Keystone standards

Skills and Qualifications:

  • Working knowledge of industry product information

  • Well-developed negotiation, project and account management skills

  • Must possess a valid driver's license and ability to travel extensively throughout territory

  • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of the organization

  • Ability to organize, problem solve, and prioritize tasks

  • Meet or exceed sales metrics plus strong mathematical aptitude

  • Thorough knowledge of technology and the ability to troubleshoot minor technology issues on the fly

Education and Experience:

  • Bachelors degree preferred or equivalent experience

  • 3 years petroleum sales experience, preferred

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