1

Implementation Representative Jobs in Bethlehem, PA

POS Support Representative

Allentown, PA · On-site

$17.75 - $24/hr

A POS Support Representative is expected to work with customers to identify POS system related ... and implement change Ø Creative and forward thinking Ø Proficient in relevant computer ...

POS Support Representative

Allentown, PA

$17.75 - $24/hr

A POS Support Representative is expected to work with customers to identify POS system related ... implement change Creative and forward thinking Proficient in relevant computer applications

Billing Representative II

Bethlehem, PA · On-site

$17.50 - $23/hr

Billing Representative II Department: Finance Country: United States of America State/Province ... implement invoicing in compliance with customers needs Specialized functions could include ...

Showing results 21-40

Implementation Representative information

See Bethlehem, PA salary details

$24.2K

$43.7K

$76.1K

How much do implementation representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for implementation representative in Bethlehem, PA is $43,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $42,500.00 per year, depending on experience, location, and employer.

What is an implementation representative?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an implementation representative?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What are some common challenges implementation representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities near Bethlehem, PA are hiring for Implementation Representative jobs?

Cities near Bethlehem, PA with the most Implementation Representative job openings:

Infographic showing various Implementation Representative job openings in Bethlehem, PA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 63% Physical, 1% Hybrid, and 36% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Sales Representative (Quakertown, PA - ENDO)

Quakertown, PA

Amneal Pharmaceuticals LLC
Pharmaceutical and Medicine Manufacturing • 5 - 10K employees

$80K - $100K/yr

Full-time

Medical, Retirement

Re-posted 14 days ago


Amneal Pharmaceuticals rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

73rd of 86 rated pharmaceutical


Job description

Description:

The Sales Representative plays a crucial role in implementing marketing & sales strategies to promote our products effectively with our ENDO Sales Team. The incumbent will deliver balanced and informative sales presentations to a defined list of current and prospective customers with a defined frequency. In the assigned territory, the Sales Representative will utilize all marketing and selling materials designed for a respective audience. The Sales Representative will engage in effective business planning, calling on customers which include a variety of healthcare practitioners and hospitals, pharmacies, clinics and retail/wholesaler accounts if applicable. The Sales Representative will plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. Increased product sales will result from effective efforts. Administration of territory information and compliance to reporting and regulatory requirements is imperative. Active participation in training, conference calls and meetings are essential. The Sales Representative may be required to provide occasional weekend coverage for patient programs. This position requires 50% travel and may include overnight travel.


Essential Functions:

  • Responsible for meeting and exceeding all product sales performance goals within the assigned geographical assignment (territory) through strategic and effective business planning. 
  • Manage the distribution of samples and record sample transactions in accordance with Company Policy and the Prescription Drug Marketing Act (PDMA) guidelines maintaining accurate records of all transactions. 
  • Craft and develop comprehensive and accurate sales presentations using all approved marketing and selling materials to effectively communicate product value propositions to current and potential customers with a frequency based on assigned call goals with healthcare providers, focusing on top target customers. 
  • Develop a daily call schedule to ensure efficient and comprehensive coverage of territory and adhere to a certain number of calls per day if applicable. 
  • Maintain accurate territory information.
  • Demonstrate comprehensive expertise in disease states and indications relevant to all promoted products. 
  • Implement the Amneal selling model and process principles, including the DiSC personality profile when engaging with customers to enhance interactions. 
  • Perform pre and post call analysis to optimize customer engagement outcomes. 
  • Regularly review and analyze all available sales data and utilize developmental budget funds to maximize impact and drive results
  • Complete administrative reports timely and meet related deadlines. 
  • Ensure proper safeguarding and care for company assets (laptop, iPad, fleet vehicle. etc.). 
  • Enter calls promptly into Veeva System via iPad and check/respond to email daily.

Additional Responsibilities:

  • Adherence to all company and compliance policies, guidelines and reporting requirements

Amneal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. If you require a reasonable accommodation to complete the application process or to participate in any part of the hiring process, please contact us at accommodations@amneal.com. Requests will be handled confidentially and in accordance with applicable laws. 


Education:

  • Bachelors Degree (BA/BS) Business, Life Sciences, Marketing or relevant field - Required

Experience:

  • Minimum 1 year of successful outside sales experience (life sciences experience preferred).

Skills:

  • Excellent communication and presentation skills - Advanced
  • Strong understanding of disease state and related treatments - Proficient
  • Proven track record of success preferably in pharmaceutical or medical device sales - Advanced
  • Ability to build and maintain professional relationships - Advanced
  • Self-motivated with strong organizational and time management skills - Advanced
  • Possess a combination of medical knowledge, sales expertise and passion for patients - Proficient

Specialized Knowledge: Licenses:

  • US Driver's license-Upon Hire-Required

The base salary for this position ranges from $80,000 to $100,000 per year. In addition, Amneal offers a short-term incentive opportunity, such as a bonus or performance-based award, with this position within the first 12 months. Amneal ranges reflect the Company's good faith estimate of what Amneal reasonably believes that it will pay for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors, including but not limited to, qualifications, experience, geographic location and other relevant skills. 

At the heart of our Total Rewards commitment is a comprehensive, flexible and competitive benefits program for eligible positions that enables you to choose the plans and coverage that meet your personal needs. This includes above-market, diverse and robust health and insurance benefits to meet the varied needs of our employees as well as a significant 401(k) matching contribution to help our employees save for retirement. We also promote employee well-being with programs that help you enjoy your career alongside life's many other commitments and opportunities.


What Amneal Pharmaceuticals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom