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Implementation Representative Jobs in Virginia (NOW HIRING)

GDIT

Cybersecurity Implementation Engineer

Springfield, VA · On-site

$124K - $149K/yr

Represent customer requirements in technical exchanges with other government agencies. * Develop ... implementation. * May serve as a team or task lead. * Coordinate with stakeholders and external ...

GDIT

Cybersecurity Implementation Engineer

Springfield, VA · On-site

$124K - $149K/yr

Represent customer requirements in technical exchanges with other government agencies. * Develop ... implementation. * May serve as a team or task lead. * Coordinate with stakeholders and external ...

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Implementation Representative information

See Virginia salary details

$24.3K

$43.8K

$76.3K

How much do implementation representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for implementation representative in Virginia is $43,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $42,600.00 per year, depending on experience, location, and employer.

What is an implementation representative?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an implementation representative?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What are some common challenges implementation representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities in Virginia are hiring for Implementation Representative jobs?

Cities in Virginia with the most Implementation Representative job openings:

Implementation Representative jobs near you
Infographic showing various Implementation Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $43,840 per year, or $21.1 per hour.

Cybersecurity Implementation Engineer

Springfield, VA • On-site

GDIT
IT Services • 10K+ employees
Learn more about GDITexternal

$124K - $149K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

89th of 226 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Cyber and IT Risk Management

Job Qualifications:

Skills:

Cyber Defense, Cybersecurity, Technical Knowledge

Certifications:

None

Experience:

6 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity.

GDIT is seeking a Cybersecurity Implementation Engineer to support our Intelligence Community customer in Springfield, VA.

Responsibilities:

  • Build, deploy, configure, and maintain on-premises and cloud-based cybersecurity infrastructure and applications running on Windows and Linux operating systems
  • Engineer and implement cybersecurity solutions leveraging cloud services such as EC2, EBS, ELB, S3, and RDS. Provision AMIs, perform software installations, troubleshooting and maintenance.
  • Assist with research and implementation of enterprise-wide cybersecurity solutions/capabilities/enhancements to support customer business/mission goals and objectives.
  • Evaluate and recommend changes and/or technology upgrades to address performance, standardization and industry best practices
  • Provide specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
  • Represent customer requirements in technical exchanges with other government agencies.
  • Develop and maintain architecture diagrams.
  • Develop and maintain a road map for capabilities, operations, and technologies.
  • Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation.
  • May serve as a team or task lead.
  • Coordinate with stakeholders and external assessors to facilitate security assessments and authorization processes.

Qualifications:

Required

  • A deep expertise in one of the following areas and working knowledge of one or more of the other following: Network Detection and Response (NDR), Endpoint Detection and Response (EDR), Next-Generation Firewalls (NGFWs), Intrusion Detection/Prevention Systems (IDS/IPS), F5 platforms, email/web security gateways
  • Strong technical background with a thorough understanding of cloud infrastructure, security principles, compute, storage, and transport.
  • Expertise in Windows and Linux server operating systems.
  • Excellent writing and communication skills, including the ability to develop analytical documents and present oral presentations to senior/executive management
  • Ability to work independently with little direction and guidance
  • 6+ years related technical experience in network/cybersecurity engineering and experience with large-scale enterprise/global networks in a highly diverse environment with an emphasis in DoW capabilities
  • Demonstrated experience modernizing complex enterprise cybersecurity systems.
  • Candidate must have a TS/SCI with ability to obtain a Polygraph
  • Certified DoW 8140.01 and 8570.01-M Information Assurance Technical Officer (IAT) Level III and Information Assurance System Architecture and Engineering Specialist (IASAE) Level II.
  • CSSP Infrastructure Support certification within 120 days of start date.
The likely salary range for this position is $124,093 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Springfield

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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