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Implementation Manager Jobs in Salem, MA (NOW HIRING)

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Implementation Manager information

See Salem, MA salary details

$42.6K

$113.1K

$183.6K

How much do implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for implementation manager in Salem, MA is $113,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
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What cities near Salem, MA are hiring for Implementation Manager jobs? Cities near Salem, MA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Salem, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $113,112 per year, or $54.4 per hour.

Implementation Associate

Blink - The Employee App

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Boston (in office 3 days/week)
Implementation
Reports to VP Implementation
We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's.
What will you be doing?
Our Implementation team is a global team with a customer-focused ethos and a mission to deliver seamless software implementations that drive high user adoption, engagement, and instant business value. We are seeking an Implementation Associate to join our team and support the delivery of Blink to customers across the US.
This role blends project coordination, stakeholder communication, technical curiosity, and time management to support successful deployments of Blink within large, complex organizations. You'll assist senior team members on high-impact projects and independently manage a portfolio of smaller customer implementations, giving you hands-on experience across the full project lifecycle.
This is an excellent opportunity for a new or recent graduate, or someone early in their career, who is passionate about technology, communication, and making an impact. You'll gain valuable exposure to enterprise SaaS delivery, client-facing project work, and the foundations of project management and consulting.
Responsibilities Include:
  • Support the implementation of Blink for large-scale enterprise accounts under the guidance of an Implementation Manager or Enterprise Implementation Manager
  • Lead and manage the delivery of Blink for a portfolio of smaller customers, following the Blink implementation methodology
  • Deliver content to support enterprise implementations, such as demos, presentations, workshops, webinars, meetings, training, and more
  • Act as a project coordination lead on enterprise implementations, including scheduling meetings, taking notes, tracking actions and deadlines, and following up with internal and external stakeholders
  • Proactively manage task lists, issue logs, and project trackers using tools such as Asana, JIRA, Google Sheets, and Excel
  • Assist with the preparation of project documentation, such as timelines, implementation plans, customer communications, and status reports
  • Support the team with simplifying and enhancing our existing processes through AI automations and tooling
  • Collaborate with the Sales, Customer Success, and Product teams to ensure customers are set up for success
  • Contribute to continuous improvement by capturing lessons learned and supporting documentation of best practices
  • Support wider team operations as needed. This may include research, reporting, asset creation, and internal initiatives

Requirements
About you
You'll likely have some of the following:
  • A degree or equivalent experience in a relevant field (e.g. Business, Psychology, Computer Science, Communications, or similar)
  • Exposure to software implementations or experience managing digital systems in a large organization, either as an administrator or internal owner
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
  • A strong communicator, comfortable speaking with customers and internal teams alike
  • Comfortable with technology and digital tools, including AI - experience with Excel, Google Workspace, project management tools (e.g. Asana, JIRA), or CRM platforms is a bonus
  • A collaborative mindset and a team-first attitude
  • Interest in working in a fast-paced startup environment where things move quickly and every day is different
  • A natural problem-solver who enjoys figuring things out and making things better
  • c.20% Travel required.

We don't expect you to tick every box. If you're excited about the role and eager to grow, we'd love to hear from you.
Benefits
Why Blink?
You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!
Benefits include:
  • A competitive salary.
  • Generous equity allocations with significant upside potential.
  • 20 day's leave + public holidays.
  • 401(k) A generous plan to help you save for a bright future.
  • Private health insurance- we'll pay for your medical, dental, and vision coverage.
  • Enhanced parental leave.
  • Additional time off between Christmas and New Year.
  • The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
  • Social events (lunches, breakfasts, nights out).

At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.

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