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Implementation Manager Jobs in Novi, MI (NOW HIRING)

Slate Auto

CRO Implementation Specialist

Troy, MI · On-site

$75K - $104K/yr

Implement A/B and multivariate tests using tools like Optimizely. * Ensure website functionality and performance during testing phases. * Troubleshoot and resolve technical issues related to CRO ...

Recar

CRO Implementation Specialist

Troy, MI · On-site

$75K - $104K/yr

Implement A/B and multivariate tests using tools like Optimizely. * Ensure website functionality and performance during testing phases. * Troubleshoot and resolve technical issues related to CRO ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Novi, MI

Implementation Manager information

See Novi, MI salary details

$36.6K

$97.1K

$157.6K

How much do implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for implementation manager in Novi, MI is $97,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $113,500.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Cities near Novi, MI with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Novi, MI as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $97,120 per year, or $46.7 per hour.

Implementation & Innovation Specialist

EPIC Health System LLC

Southfield, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Implementation & Innovation Specialist

Location: Southfield, MI (On-Site)
Job Type: Full-Time

Help Drive Innovation Across EPIC Health

At EPIC Health, we're constantly improving the way healthcare is delivered. We are seeking an Implementation & Innovation Specialist to lead the successful rollout of operational initiatives, technology enhancements, and process improvements across our organization.

This role serves as the operational project manager for innovation initiatives, ensuring projects move efficiently from concept to implementation while minimizing disruption to daily operations. Working closely with Operations, Clinical Leadership, Information Technology, and Software Development, you'll coordinate projects, support pilot programs, develop training materials, and drive continuous improvement using Agile methodologies.

If you're highly organized, enjoy solving complex operational challenges, and thrive in a fast-paced environment, we'd love to hear from you.

What You'll Do

Project Implementation

  • Coordinate multiple implementation projects from planning through stabilization.
  • Develop project plans, timelines, milestones, and implementation schedules.
  • Monitor project progress and communicate status updates to stakeholders.
  • Identify project risks and coordinate mitigation strategies.
  • Ensure projects remain aligned with organizational priorities and operational objectives.
  • Support enterprise-wide rollouts of operational and technology initiatives.

Agile Project Management

  • Utilize Agile principles to manage projects through iterative development and deployment.
  • Coordinate pilot implementations and phased rollouts.
  • Collaborate with software development teams to prioritize operational requests.
  • Participate in sprint planning, backlog refinement, testing, and implementation activities.
  • Monitor implementation success and recommend continuous improvements based on user feedback.

Operational Innovation

  • Partner with leadership to identify opportunities for workflow improvement and operational efficiency.
  • Evaluate existing processes and recommend scalable solutions.
  • Help design standardized workflows across multiple departments and locations.
  • Support continuous improvement initiatives through rapid testing and refinement.
  • Translate operational needs into actionable project requirements.

Training & Education

  • Create training materials for new workflows, technologies, and operational processes.
  • Develop Standard Operating Procedures (SOPs), Quick Reference Guides, job aids, process maps, and instructional videos.
  • Coordinate and deliver virtual and in-person training sessions.
  • Update educational materials as workflows evolve.
  • Support implementation readiness through effective staff education.

Change Management

  • Prepare departments for new technologies and operational processes.
  • Develop communication plans that encourage awareness and adoption.
  • Monitor implementation success and identify barriers to adoption.
  • Gather user feedback and recommend improvements.
  • Support operational leaders during organizational change initiatives.

Collaboration & Continuous Improvement

  • Serve as the liaison between Operations, Clinical Leadership, Information Technology, Software Development, and Quality teams.
  • Coordinate implementation meetings and project updates.
  • Maintain clear communication with stakeholders throughout each project.
  • Track implementation metrics and project outcomes.
  • Coordinate enhancement requests and participate in post-project reviews to identify lessons learned and best practices.

What You Bring

Required Qualifications

  • Associate degree in Business, Healthcare Administration, Information Technology, Education, or a related field, or an equivalent combination of education and experience.
  • 1–3 years of experience in healthcare operations, project coordination, training, implementation, or process improvement.
  • Strong organizational and project management skills with the ability to manage multiple priorities.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, and Teams).
  • Strong critical thinking, problem-solving, and organizational abilities.
  • Ability to work independently while collaborating across multiple departments.

Preferred Qualifications

  • Bachelor's degree in Business, Healthcare Administration, Information Systems, Project Management, or a related field.
  • Experience in healthcare operations or ambulatory practice management.
  • Experience coordinating operational or technology implementation projects.
  • Familiarity with Agile, Lean, Scrum, or continuous improvement methodologies.
  • Experience creating SOPs, workflow documentation, training materials, or educational content.
  • Experience working with EHRs, workflow automation platforms, ERP systems, or project management software.

Why Join EPIC Health?

  • Play a key role in driving innovation across a rapidly growing healthcare organization.
  • Work on projects that directly improve patient care, operational efficiency, and staff experience.
  • Collaborate with leaders across clinical, operational, and technology teams.
  • Opportunities for professional growth, leadership development, and career advancement.
  • Be part of a collaborative, mission-driven culture focused on continuous improvement.

What We Offer

  • Competitive compensation
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Holiday Pay
  • Professional development and training opportunities
  • Supportive, collaborative, and innovative work environment

Ready to Make an Impact?

If you're passionate about innovation, project management, and improving healthcare operations, we'd love to hear from you.

Apply today and help shape the future of healthcare at EPIC Health.

Visit www.epichs.org to learn more.

Background checks are required for this role.