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Implementation Manager Jobs in Medford, MA (NOW HIRING)

Jobtailor

Senior Manager, AI Implementation

Boston, MA · On-site

$150 - $230/hr

Translate business challenges into practical AI initiatives, implementation plans, and adoption roadmaps. * Drive AI adoption, change management, and value realization efforts. * Work hands‑on with ...

Atominvest

Implementation Analyst

Boston, MA · Remote

Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows ... Role Overview As an Implementation Analyst at Atominvest, you will get hands-on with the data ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Medford, MA

Implementation Manager information

See Medford, MA salary details

$40.6K

$107.9K

$175.1K

How much do implementation manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for implementation manager in Medford, MA is $107,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $126,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What job categories do people searching Implementation Manager jobs in Medford, MA look for? The top searched job categories for Implementation Manager jobs in Medford, MA are:
What cities near Medford, MA are hiring for Implementation Manager jobs? Cities near Medford, MA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Medford, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $107,871 per year, or $51.9 per hour.

Manager, Implementations

Community Care Cooperative

Boston, MA • On-site

$102K - $130K/yr

Full-time

Posted 20 days ago

Job description


Location: Boston, Hybrid

Organization Summary:

Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary:

The Manager, Implementation is a people manager and technical leader responsible for overseeing and supporting CTC’s team of implementation analysts across all implementing applications. Drawing on firsthand experience as an application analyst and multiple successful Epic implementations, this role provides mentorship, day-to-day guidance, and escalation support to ensure analysts are equipped to deliver high-quality builds across concurrent projects and workstreams. The Implementation Manager serves as a bridge between the analyst team and CTC project leadership, ensuring clear communication, consistent delivery, and a strong team culture. This role reports directly to the Director of Implementations and requires travel to support implementation kickoffs and go-lives.


Responsibilities:

People Management & Team Leadership

  • Directly managing and supporting a team of Application Analysts across multiple simultaneous Epic implementations and applications
  • Setting clear expectations for analysts at each phase of the implementation, including defining deliverables, timelines, and quality standards
  • Motivating, coaching, and showing appreciation for team members to foster a high-performing and engaged team culture
  • Appropriately matching team member skills and strengths to project responsibilities and workstreams
  • Conducting regular one-on-ones and team check-ins to discuss deliverable status, shared issues, end-user concerns, and upcoming milestones
  • Identifying and supporting analyst development needs, providing guidance on lessons learned and key success factors

Technical Guidance & Build Support

  • Providing hands-on guidance to analysts on Epic application build, workflow design, and system testing based on direct prior implementation experience
  • Serving as an escalation point for build issues, technical questions, and complex workflow challenges that analysts encounter during implementations
  • Guiding workflow design, build, and testing activities, and helping analysts analyze and resolve technical issues
  • Supporting analysts in owning integrated efforts that span multiple applications (e.g., Facility Structure, Data Conversion, Cutover, etc.)
  • Leveraging deep Epic expertise to provide real-time guidance and quality oversight across workstreams

Project Support & Cross-functional Coordination

  • Supporting the Director of Implementations in coordinating analyst activities across multiple projects and workstreams
  • Participating in weekly project team meetings and stakeholder meetings with health center leadership as needed
  • Reviewing project and issue status on an ongoing basis and escalating to CTC leadership as appropriate
  • Reinforcing the importance of projects with health centers, CTC leadership, and the analyst team through consistent, clear communication
  • Required to work directly with health centers to manage expectations and deliverables
  • Maintaining a working understanding of health center operational needs to help analysts align build and workflow decisions with real-world use cases
  • Assisting as a support contact for health centers when analyst-level escalation requires manager involvement

Travel

  • Traveling as needed to support implementation kickoffs and go-lives at health center sites
  • Travel as needed for C3 and CTC management required meetings

Required Skills:

  • Must be able to remain in a stationary position 50-75% of the time
  • Demonstrating flexibility with respect to changing end-user business needs
  • The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
  • The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
  • The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
  • The ability to communicate information clearly and concisely with project leadership and subject matter experts
  • The ability and willingness to learn new software and systems
  • Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy
  • Seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence
  • The ability to gain trust and establish effective relationships with Epic counterparts
  • The ability to persevere in difficult situations, overcome obstacles, and reach high

Desired Other Skills:

  • Familiarity with the MassHealth ACO program
  • Familiarity with Federally Qualified Health Centers
  • Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Qualifications:

  • Bachelor’s Degree
  • 5–10 years of Epic experience overall, with a strong foundation in application analyst work
  • Minimum of 2–3 full Epic implementations completed, with experience across multiple phases (build, testing, go-live, optimization)
  • Prior management experience or demonstrated management qualities, including the ability to lead, develop, and motivate a team
  • Epic certification(s) in one or more application modules required; multiple certifications strongly preferred

** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **