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Implementation Manager Jobs in Marlborough, MA (NOW HIRING)

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...

Point32Health

Implementation Manager

Canton, MA · On-site

Job Summary The Implementation Manager is a high-profile individual contributor playing a key role in pre- and post-sales implementations. To succeed in the role, the incumbent must leverage strong ...

Point32health

Implementation Manager

Canton, MA · On-site

Job Summary The Implementation Manager is a high-profile individual contributor playing a key role in pre- and post-sales implementations. To succeed in the role, the incumbent must leverage strong ...

Arcadia

Implementation Manager

Boston, MA · On-site

Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at ...

Benchling

Implementation Manager

Boston, MA · On-site

$92K - $136K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that ...

Arcadia

Implementation Manager

Boston, MA · On-site

Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at ...

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

Atominvest

Implementation Manager

Boston, MA · Remote

Role Overview As an Implementation Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers, and act as ...

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales ...

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

Nedap NV

Implementation Manager

Burlington, MA · On-site +1

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

Nedap NV

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Marlborough, MA

Implementation Manager information

See Marlborough, MA salary details

$40.5K

$107.4K

$174.3K

How much do implementation manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for implementation manager in Marlborough, MA is $107,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $125,500.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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What are the most commonly searched types of Implementation jobs in Marlborough, MA?

The most popular types of Implementation jobs in Marlborough, MA are:

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Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Marlborough, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $107,371 per year, or $51.6 per hour.

Implementation Manager

Lowell, MA • On-site

Magna
Investment Clubs and Venture Capital Companies • 11 - 50 employees
Learn more about Magnaexternal

Full-time

Re-posted 25 days ago

Job description

Job descriptions may display in multiple languages based on your language selection.
What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles.
Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector.
Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.
Job Responsibilities:
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition from sales handoff through go-live, ensuring customers are configured, trained, and fully prepared to operationalize the platform.
The Implementation Manager operates at the intersection of project management, solutions delivery, and customer onboarding, coordinating cross-functional internal teams and customer stakeholders to deliver implementations on time, within scope, and aligned to defined success criteria. This position is focused on initial deployment, activation, and early adoption, setting the foundation for long-term customer value.
What you will be doing in this role:
Implementation & Onboarding Delivery
  • Own end-to-end implementation execution for assigned customers, from post-sales handoff through go-live and transition to Customer Success
  • Develop and manage structured implementation plans covering discovery, configuration, integration, testing, training, and launch
  • Lead customer onboarding activities to ensure users are enabled, workflows are validated, and success criteria are met
  • Ensure solutions are implemented according to product standards, best practices, and customer-specific business requirements

Project & Stakeholder Management
  • Serve as the primary point of contact during implementation, coordinating between customer stakeholders (operations, IT, engineering) and internal teams (Product, Engineering, Support, Sales, Customer Success)
  • Manage implementation scope, timelines, dependencies, risks, and mitigations
  • Facilitate recurring status meetings, track action items, and provide clear progress reporting to internal and external stakeholders
  • Proactively identify and resolve implementation risks, escalating issues when needed to maintain timelines and customer confidence

Customer Enablement & Go-Live Readiness
  • Deliver or coordinate customer training and enablement, ensuring users are prepared to adopt the solution at launch
  • Validate go-live readiness through system testing, workflow validation, and acceptance criteria
  • Support customers during go-live and early stabilization to ensure a smooth transition into steady-state usage
  • Complete structured handoff to Customer Success with full documentation of configuration, risks, goals, and next steps

Process, Tools & Continuous Improvement
  • Execute implementations aligned to defined implementation playbooks, processes, and standards
  • Utilize internal tools (e.g., Smartsheet, Jira, Salesforce, Confluence) to manage plans, tasks, documentation, and reporting
  • Partner with Product, Engineering, and Customer Success to provide implementation feedback and contribute to process improvements
  • Help refine onboarding materials, templates, and delivery models based on implementation learnings

What you should bring to this role:
  • Bachelor's Degree in Manufacturing Engineering, Mechanical Engineering or other technical/business related field OR equivalent years of experience required
  • 3+ years of experience in implementation management, project management, solutions delivery, or enterprise software deployment
  • Proven ability to manage customer-facing implementations with multiple stakeholders and workstreams
  • Experience supporting enterprise SaaS solutions, ideally in operational or technical environments
  • Strong organizational, communication, and problem-solving skills
  • Comfortable leading structured delivery while adapting to changing customer needs
  • Proficiency with project management and CRM tools (e.g., Smartsheet, Jira, Salesforce, Confluence)

Physical Demands:
  • Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer.
  • Ability to travel to principal place of business on a hybrid schedule
  • Ability to travel up to 25%

Hiring Base Salary Range: $105,780 - $196,440 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition to base salary, some positions are eligible for an annual performance based bonus.
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Regular / Permanent
Group:
Magna Corporate

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