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Implementation Manager Jobs in Lombard, IL (NOW HIRING)

About the Role As Senior Implementation Manager, you will own the client journey end-to-end - from contract signature through steady-state value realization. This is not a role where you hand off a ...

About the Role As Senior Implementation Manager, you will own the client journey end-to-end - from contract signature through steady-state value realization. This is not a role where you hand off a ...

... TMS implementation experience; CTP is a plus * At least 2 Kyriba certifications (other TMS experience considered) * Strong project management experience including workplan creation and updates ...

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Implementation Manager information

See Lombard, IL salary details

$38.4K

$101.9K

$165.3K

How much do implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for implementation manager in Lombard, IL is $101,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $119,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are the most commonly searched types of Implementation jobs in Lombard, IL? The most popular types of Implementation jobs in Lombard, IL are:
What are popular job titles related to Implementation Manager jobs in Lombard, IL? For Implementation Manager jobs in Lombard, IL, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Lombard, IL look for? The top searched job categories for Implementation Manager jobs in Lombard, IL are:
What cities near Lombard, IL are hiring for Implementation Manager jobs? Cities near Lombard, IL with the most Implementation Manager job openings:
Infographic showing various Implementation Manager job openings in Lombard, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $101,871 per year, or $49 per hour.

Implementation Manager Senior

JPMorgan Chase & Co.

Chicago, IL • On-site

$95K - $153K/yr

Full-time

Medical, Retirement

Posted 17 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks


Job description


Lead global client implementations that keep trade moving. In this role, you will shape how clients adopt and scale trade and working capital solutions-bringing together people, process, and technology to deliver a consistently strong experience. You will lead a multi-location team and set the standards that make delivery predictable, controlled, and client-focused. Your work will directly influence client satisfaction, operational resilience, and long-term partnerships.
As a Trade Implementations & Service Manager within Trade & Working Capital, you will lead a multi-region team that delivers client onboarding, change activity, and ongoing servicing for global trade products. You will partner with colleagues across sales, product, operations, and technology to plan and execute complex, multi-phase implementations and manage a high-volume service agenda. You will act as a senior escalation point, set clear operating rhythms, and help us strengthen controls while delivering an exceptional client experience.
Job responsibilities
  • Lead a multi-location team delivering implementations and servicing in a team-based model, ensuring consistent outcomes, quality, and capacity management
  • Drive end-to-end implementation delivery, including scoping meetings, project plans, documentation, approvals, sign-offs, and a smooth handoff to client service
  • Partner with internal stakeholders across relationship management, sales, product, operations, and technology to coordinate delivery and maintain strong client coverage
  • Serve as a senior escalation point and resolve complex client issues with timely, practical solutions
  • Establish governance and operating routines, including status reporting, executive updates, and stakeholder meetings
  • Monitor implementation and service queues, prioritizing work to meet agreed timelines and service expectations
  • Define and track operating metrics to improve transparency, responsiveness, and client satisfaction
  • Identify process gaps and lead change initiatives to improve systems, workflows, and ways of working
  • Ensure adherence to relevant policies, procedures, and risk and control expectations across implementation and servicing activities
  • Coach team members on trade products and complex transactions, including letters of credit
  • Support the organization in balancing new onboarding demand with ongoing change and servicing needs

Required qualifications, capabilities and skills
  • Bachelor's degree or equivalent practical experience
  • Experience leading client implementations and/or operational servicing for trade and working capital products
  • Experience managing multiple concurrent, multi-phase client deliveries with clear plans, milestones, and dependencies
  • Demonstrated people leadership experience, including coaching, performance management, and delivering through a fast-paced service environment
  • Strong client-facing communication skills, with the ability to engage both business and technical stakeholders
  • Ability to prioritize competing demands, make decisions under deadlines, and maintain high attention to detail
  • Experience using operating metrics, reporting, and governance routines to manage work and improve outcomes
  • Strong risk and controls mindset, with experience operating in a policy- and procedure-driven environment
  • Technology-oriented approach and proficiency with Microsoft Word, Excel, and PowerPoint
  • Working knowledge of trade products, including letters of credit

Preferred qualifications, capabilities and skills
  • Formal project management training or certification
  • Experience leading process improvement or change management initiatives across systems and workflows
  • Experience facilitating senior stakeholder meetings and managing conflict constructively
  • Experience supporting clients across multiple geographies and time zones

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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