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Implementation Manager Manager Jobs in Portland, OR

Mercury

Senior Implementation Manager

Portland, OR

As an Implementation Manager on the Revenue team, you'll work with Mercury's highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact ...

Rsli

Client Implementation Manager

Portland, OR

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Portland, OR · On-site

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Cinder LLC

AI Implementation Lead

Beaverton, OR · On-site

$95K - $110K/yr

AI Implementation Lead Pay Rate: $95,000 - $110,000 annually DOE Location: Portland, OR / On-site Type: Full Time About Vital Enterprises Vital Enterprises is our sibling company with 9+ diverse ...

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All JobsImplementation Manager Manager JobsImplementation Manager Manager Jobs in Portland, OR

Implementation Manager Manager information

See Portland, OR salary details

$41.4K

$109.8K

$178.2K

How much do implementation manager manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for implementation manager manager in Portland, OR is $109,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $128,300.00 per year, depending on experience, location, and employer.

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What are popular job titles related to Implementation Manager Manager jobs in Portland, OR? For Implementation Manager Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Implementation Manager Manager jobs in Portland, OR look for? The top searched job categories for Implementation Manager Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Implementation Manager Manager jobs? Cities near Portland, OR with the most Implementation Manager Manager job openings:
Implementation Manager Manager jobs near you

Senior Implementation Manager

Mercury

Portland, OR

Full-time

Posted 19 days ago

Job description

Before a flock ever moves as one, there’s a shepherd quietly assessing the terrain, anticipating risks, and guiding the group toward safe ground without overwhelming them. The best guidance is calm, deliberate, and focused on what matters most in the moment. That’s the spirit of the Implementation Manager role at Mercury.

Mercury is building the financial stack for ambitious startups. We combine banking,* payments, credit, and financial workflows into a product founders actually want to use, and can trust as they grow.

As an Implementation Manager on the Revenue team, you’ll work with Mercury’s highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact implementation and education experiences that help founders understand what matters most, accelerate time-to-value, and build the operational confidence to run their business on Mercury from day one. You\'ll also bring meaningful influence to how we scale and improve the implementation function itself.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.


Here are some things you’ll do on the job:
  • Own a rolling book of approximately 20–30 active implementations, balancing urgency, risk, and customer impact
  • Lead 1–2 focused implementation and training sessions per customer, centered on the products and workflows that matter most to their business
  • Guide founders and operators through Mercury banking,* IO, and core financial workflows in a way that is practical, clear, and confidence-building
  • Make real-time prioritization decisions across customers with different needs, timelines, and levels of complexity
  • Monitor usage signals, customer feedback, and operational data to identify risk, opportunity, and emerging patterns
  • Distill what you see into clear, actionable insights for Product, Sales, and downstream teams
  • Ensure thoughtful documentation and clean handoffs once implementation is complete, setting customers and internal teams up for long-term success
You Should:
  • Have 3+ years of experience leading customer-facing implementations, onboarding, or technical enablement at a SaaS or fintech company, with a demonstrated track record of managing complex, high-value accounts
  • Be comfortable facilitating calls with founders and operators, guiding discussions toward decisions, next steps, and measurable outcomes
  • Bring strong judgment about what matters most in high-impact moments, and the discipline to deprioritize the rest
  • Be able to interpret customer signals, usage data, and operational metrics to inform prioritization and surface meaningful trends
  • Work effectively across Sales, Product, and downstream teams, advocating for customers while minimizing friction and noise
  • Take ownership of outcomes and follow through, even when work spans multiple teams or lacks a clear playbook
  • Thrive in fast-moving, ambiguous environments where products, processes, and priorities evolve quickly
  • Care deeply about delivering high-quality, consistent customer experiences at scale

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:
  • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $178,600
  • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $160,700

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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