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Implementation Manager Manager Jobs in Framingham, MA

parcelLab

Implementation Manager (US)

Boston, MA · On-site

We are looking for a full-time Implementation Manager based remotely within the Eastern or Central Time Zones to join our global Customer Implementation team. The Implementation Team is parcelLab ...

JLL

Product Implementation Team Manager

Boston, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

Benchling

Biotech AI Implementation Lead

Boston, MA · On-site

$80 - $110/hr

Benchling in Boston, MA is seeking an Implementation Manager to drive implementations for their rapidly expanding customer base. You will lead all aspects of customer rollouts, understanding their ...

JLL

Product Implementation Team Manager

Andover, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

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Showing results 21-40

All JobsImplementation JobsImplementation Manager Manager JobsImplementation Manager Manager Jobs in Framingham, MA

Implementation Manager Manager information

See Framingham, MA salary details

$40.1K

$106.5K

$172.8K

How much do implementation manager manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for implementation manager manager in Framingham, MA is $106,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project management and client coordination.

What does an implementation manager do?

An implementation manager oversees the process of deploying new systems, products, or services within an organization. They coordinate between teams, manage timelines, and ensure that project goals are met efficiently, often using project management tools and requiring strong communication skills.

What cities near Framingham, MA are hiring for Implementation Manager Manager jobs?

Cities near Framingham, MA with the most Implementation Manager Manager job openings:

Implementation Manager Manager jobs near you
Infographic showing various Implementation Manager Manager job openings in Framingham, MA as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $106,481 per year, or $51.2 per hour.

Implementation Manager (US)

parcelLab

Boston, MA • On-site

Full-time

Posted 13 days ago

Job description

parcelLab, the leading Operations Experience Management platform, is growing in the US! We are looking for a full-time Implementation Manager based remotely within the Eastern or Central Time Zones to join our global Customer Implementation team.
The Implementation Team is parcelLab's powerhouse, playing a vital role in making sure our clients start using parcelLab as quickly and efficiently as possible. Successful implementation is the foundation of long-lasting customer relationships. As a member of the team, you will work with some of our key clients and collaborate across internal departments to ensure complete success.
What You Can Expect
  • Technical Ownership: You'll be the technical owner of the customer's onboarding experience, guiding them to up level their Post-Purchase Operations Experience. You will work with leading brands across various industries in North America.
  • Collaboration: Working alongside Customer Success and Solution Consulting, you'll align on commercial goals and onboarding scope.
  • Discovery & Setup: Gather a deep understanding of customer goals, e-commerce setups, customer service operations, and logistics/fulfillment structures. You'll define how data is transferred and guide customers on best-practice data ingestion.
  • Configuration & AI Integration: Configure our solution to fit defined outcomes. You will define rules using parcelLab's infinitely flexible trigger engine, advise on communication flows, review/adapt templates to high standards, and enable customers on built-in AI tools.
  • Troubleshooting & Technical Triage: Occasionally perform light technical triage. You will jump into Graylog to search error logs, navigate GitHub to reference code or track issues, and reference API documentation to understand how our services communicate.
  • Advocacy & Product Growth: Proactively recommend best practices and identify product improvements, communicating technical business value effectively to our Product and Engineering teams.
What You Need to Succeed
  • 3-5 years of experience in Implementation, Onboarding, or Technical Project Management specifically within SaaS businesses.
  • Outstanding project, stakeholder, and expectation management skills.
  • AI- and tech-savvy, with a strong interest in learning new technical skills.
  • Log & Technical Literacy: Familiarity with log management tools (such as Graylog, Kibana, or Splunk) to search, filter, and interpret system/application logs during basic troubleshooting. Comfort navigating GitHub and reading API documentation.
  • Basic understanding of a scripting language (like JavaScript, Python, or Bash) and ideally HTML. (Note: Our Customer Engineering team is always there to support the heavy technical lifting!)
  • Understanding of how e-commerce and last-mile logistics work (or a strong eagerness to master it quickly).
  • Data-driven mindset in supporting customer decisions and tracking your own impact.
Perks & Benefits
  • Plenty of room for your own ideas-space to try, fail, and learn!
  • Comprehensive 30-60-90 day onboarding plan from day one.
  • Fully remote flexibility within the US (Eastern or Central Time Zones), with a co-working space budget if you prefer working outside a home office.
  • Home office set-up budget to get kitted out with a desk, chair, and accessories, alongside the latest MacBook or PC.
  • Career development opportunities, access to LinkedIn Learning, and training budgets.
  • ♀ Free meditation, mindfulness, and coaching sessions via our mental wellbeing platform.
  • Be part of a motivated, diverse, and international team.
About parcelLab
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Farfetch, and Nespresso.
  • Monitor over 6 million shipments per day.
  • Actively manage operations experiences in 153 countries worldwide.
  • Send around 13 million proactive, personalized, event-driven emails daily.

parcelLab is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status, or other lived experience.
Department Customer Success Role Implementations Manager USA Locations US hub & remote

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