ZipRecruiter

Log In

1

Implementation Manager Manager Jobs in Connecticut

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

Role Description The Implementation Manager is responsible for leading the successful onboarding of new employer groups onto Oxbridge Health's Episode based benefit plans, across both direct and ...

Aston Carter

Sage Implementation Specialist

Essex, CT · On-site

$75 - $100/hr

Manage issue identification, tracking, and resolution throughout implementation and post-go-live stabilization. * Provide recommendations for ongoing system enhancements, process optimization, and ...

Aflac Incorporated

AVP, Client Implementation

Shelton, CT · Remote

$160K - $210K/yr

Managing Performance What does it take to be successful in this role? Expertise in Life, Disability ... Experience in customer implementation, project management in the disability industry. Or an ...

next page

Showing results 1-20

All JobsImplementation JobsImplementation Manager Manager JobsImplementation Manager Manager Jobs in Connecticut

Implementation Manager Manager information

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What cities in Connecticut are hiring for Implementation Manager Manager jobs? Cities in Connecticut with the most Implementation Manager Manager job openings:
Implementation Manager Manager jobs near you

Implementation Manager

Oxbridge Health

Norwalk, CT • On-site

Full-time

Medical

Posted 28 days ago

Job description

Company Overview:
Our company is a start-up that specializes in episodes of care benefit plans. We have a deep expertise in episode pricing and analytics and our goal is to bring transparency and efficiency to the healthcare market. Our company is committed to providing high-quality, affordable healthcare to our customers.
Role Description
The Implementation Manager is responsible for leading the successful onboarding of new employer groups onto Oxbridge Health's Episode based benefit plans, across both direct and indirect sales channels. This includes direct sales to employers-where Oxbridge Health implements the benefit directly with the employer group-as well as indirect sales to employers through Episode Advantage Inside, where the implementation is delivered in partnership with other health plans and third-party administrators (TPAs). This role serves as the primary project manager during the implementation phase, coordinating across internal teams, external partners, employer clients, and partner health plans and TPAs to ensure a smooth transition from sale to active coverage.
The Implementation Manager ensures that benefit plans, eligibility data, enrollment processes, vendor integrations, and portals are accurately configured and operational prior to the group's effective date.
This role requires a self-starter with a natural curiosity, strong initiative, and the ability to quickly learn, problem-solve, thrive in a fast-paced environment and handle multiple implementations simultaneously without sacrificing deadlines or quality.
Responsibilities
  • Lead the end-to-end implementation of new employer groups enrolling in the organization's benefit programs.
  • Lead the end-to-end implementation of health plans and TPA clients in regards to Oxbridge Health's Episode Advantage Inside program.
  • Serve as the primary point of contact during the onboarding and implementation phases-for direct employer clients, and for partner health plans and TPAs implementing through Episode Advantage Inside.
  • Conduct kickoff meetings with employers, partner health plans and TPAs, guiding all stakeholders through implementation timelines and requirements.
  • Tailor the implementation approach to the sales channel, recognizing the differing roles, systems, and handoffs in direct employer implementations versus indirect implementations via Episode Advantage Inside.
  • Develop and manage implementation plans to ensure timely and accurate group setup.
  • Conduct or support open enrollment education for new members
  • Review plan design documentation and ensure accurate setup within administrative systems.
  • Confirm eligibility structures and benefit plan parameters are properly configured according to the plans purchased by the employer.
  • For Episode Advantage Inside deals, coordinate plan configuration with partner health plans and TPAs where Oxbridge Health's Episode benefit is administered on their platforms.
  • Ensure seamless registration on member portal.

Qualifications
  • Bachelor's degree in Business, Healthcare Administration, or related field preferred.
  • 3-5+ years of experience in health insurance, third-party administration (TPA), employee benefits, healthcare operations or implementation
  • Experience onboarding employer groups directly, and/or implementing benefit plans in partnership with health plans or TPAs, preferred.
  • Strong project management and organizational skills
  • Knowledge of health benefit plan structures (PPO, self-funded, level funded, etc.)
  • Experience coordinating eligibility files and enrollment data
  • Excellent client communication and relationship management skills
  • Ability to manage multiple implementations simultaneously
  • Ability to manage implementations across both direct (employer) and indirect (health plan/TPA) sales channels

Apply