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Implementation Management Jobs in Rochester, NY (NOW HIRING)

The Care Manager Specialist will coordinate with Managed Care Organizations and providers to develop and implement person centered plan of cares. The Care Manager will oversee and provide access to ...

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Implementation Management information

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$38.5K

$102.1K

$165.8K

How much do implementation management jobs pay per year?

As of Sep 15, 2026, the average yearly pay for implementation management in Rochester, NY is $102,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is implementation management?

Implementation management refers to the process of planning, coordinating, and overseeing the execution of projects or initiatives within an organization. Implementation managers ensure that projects are delivered on time, within scope, and on budget by managing resources, timelines, and stakeholder expectations. They often work closely with cross-functional teams to translate strategic objectives into actionable plans and monitor progress throughout the implementation phase. Their role is critical in ensuring that new systems, processes, or products are successfully adopted and integrated into the organization.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To excel as an Implementation Manager, you need strong project management skills, deep understanding of client requirements, and a relevant bachelor's degree, often in business or information technology. Familiarity with project management software (like Jira or Asana), CRM systems, and certifications such as PMP or Agile are highly beneficial. Exceptional communication, problem-solving, and stakeholder management abilities distinguish top performers in this role. These skills ensure successful project delivery, client satisfaction, and seamless integration of solutions in complex business environments.

What are common challenges faced by professionals in implementation management, and how can they be effectively addressed?

Professionals in Implementation Management often encounter challenges such as aligning multiple stakeholders, managing tight deadlines, and ensuring smooth transitions from planning to execution. Effective communication and proactive risk management are crucial for overcoming these obstacles. Building strong relationships with both internal teams and clients helps facilitate collaboration and quickly resolve issues as they arise. Regular status updates, clear documentation, and setting realistic expectations are best practices that contribute to successful implementation projects.

What is the difference between Implementation Management vs Project Coordinator?

AspectImplementation ManagementProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften similar certifications, entry-level project management experience
Work EnvironmentLeads project execution, interacts with stakeholders, manages resourcesSupports project teams, tracks progress, assists with scheduling
Industry UsageUsed across industries for overseeing project deploymentCommonly found in project teams for coordination tasks

Implementation Management focuses on leading the execution of projects, ensuring deliverables meet objectives, and managing resources. Project Coordinators support these efforts by handling scheduling, documentation, and communication. While both roles require project management knowledge, Implementation Managers typically have more experience and certifications, and they take on a leadership role in project delivery.

How much do implementation managers make in the US?

Implementation managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the complexity of projects managed.

What does an implementation management do?

Implementation management involves planning, coordinating, and overseeing the deployment of projects, systems, or processes within an organization. Implementation managers ensure that projects are completed on time, within scope, and meet quality standards, often using project management tools and methodologies. They work closely with teams across departments to facilitate smooth transitions and achieve desired outcomes.

What is the career path for an implementation management?

Implementation management is a role focused on overseeing the deployment of projects, systems, or solutions within organizations. Career progression typically involves moving from entry-level implementation roles to senior positions such as project manager, program manager, or director of implementation, often requiring experience in project coordination, stakeholder communication, and relevant certifications like PMP or Agile. Advancement depends on demonstrated leadership, technical expertise, and successful project delivery.

What cities near Rochester, NY are hiring for Implementation Management jobs?

Cities near Rochester, NY with the most Implementation Management job openings:

Infographic showing various Implementation Management job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $102,138 per year, or $49.1 per hour.

Senior Salesforce CRM Manager - CRM Strategy, Data Governance, Data Integrity & Marketing Automation

Rochester, NY • On-site

MDAEdge
Custom Software Development Services • 51 - 200 employees

Full-time

Re-posted 22 days ago


Job description

Job Summary:
MDAEdge is seeking a Senior CRM Manager to take ownership of their Customer Relationship Management and Email Marketing Systems. This role focuses on optimizing data quality, enhancing system functionality, and driving business development initiatives through effective CRM strategies.
Responsibilities:
• Manage and oversee the CRM and EMS platforms, ensuring seamless functionality and data accuracy.
• Design and implement efficient reporting systems to support business growth and strategic decisions.
• Oversee email campaigns, maintain templates, and manage automated communications.
• Work closely with business development teams to execute outreach strategies, events, and marketing initiatives.
• Improve data integrity and enrichment processes to maximise engagement and visibility.
• Monitor and address email deliverability issues, ensuring strong domain authority and reduced bounce rates.
• Provide training to internal teams and external partners on CRM best practices and system usage.
• Collaborate with IT and external vendors to enhance CRM integrations and drive system improvements.
• Maintain technical configurations to optimise performance and resolve system-related issues.
• Lead initiatives related to data governance, security, and compliance.
• Plan strategic mailing schedules and implement audience segmentation to refine marketing efforts.
• Support business development and digital marketing strategies with CRM-driven insights and automation.
Qualifications:
Required:
• Bachelor's degree in a related field.
• At least 10 years of CRM administration and data management experience.
• Expertise in CRM platforms, such as Salesforce, Intapp DealCloud, and EMS tools like Pardot, Vuture, Dispatch.
• Strong background in data hygiene, automation workflows, and campaign management.
• Advanced proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Familiarity with HTML and digital communication tools.
• Ability to manage complex projects, coordinate with multiple stakeholders, and maintain organisation.
• Understanding of marketing technology and business development methodologies.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.