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Implementation Management Jobs in Utah (NOW HIRING)

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$75K - $100K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

Manage full-cycle implementation, including payroll, benefits, HRIS, compliance, and other PEO services * Ensure accurate and timely setup of client accounts, employee data, and system configurations ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

Manage full-cycle implementation, including payroll, benefits, HRIS, compliance, and other PEO services * Ensure accurate and timely setup of client accounts, employee data, and system configurations ...

AboutTime

Implementation Specialist

Payson, UT · On-site

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

Trucordia

Implementation Specialist

Midvale, UT

Manage full-cycle implementation, including payroll, benefits, HRIS, compliance, and other PEO services * Ensure accurate and timely setup of client accounts, employee data, and system configurations ...

Route

Implementation Engineer

Lehi, UT · On-site

Manage and prioritize the implementation queue using Salesforce and Linear * Resolve escalated implementation issues with a sense of urgency and ownership * Continuously refine implementation ...

Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Manage the customers' expectations while providing support and knowledge to ensure best in class ... Implementation Specialists at Fishbowl are highly collaborative, carry diverse skill sets, love ...

JobNimbus

Implementation Coordinator

Lehi, UT · On-site

Ensure every implementation runs on time, every customer is supported, and nothing falls through ... Able to manage multiple concurrent projects without losing track of any of them * Proficient in ...

Kalepa

Implementation Specialist

Salt Lake City, UT · Remote

$105K - $130K/yr

Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease * Continuously improve delivery efficiency through scalable processes, and improved ...

Kalepa

Implementation Specialist

Salt Lake City, UT · On-site +1

$105K - $130K/yr

Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease * Continuously improve delivery efficiency through scalable processes, and improved ...

Gargle Inc

Implementation Developer

Lehi, UT · On-site

$100K/yr

Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ... Managing code repositories, deployments, and supporting infrastructure * Collaborating closely with ...

Gargle Inc

Implementation Developer

Lehi, UT · On-site

Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ... Managing code repositories, deployments, and supporting infrastructure * Collaborating closely with ...

Weave

Customer Implementation Specialist

Lehi, UT · On-site

You will manage a portfolio of customers at various stages of implementation, balancing project management, customer education, technical troubleshooting, and go-live execution. Success in this role ...

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All JobsImplementation Management JobsImplementation Management Jobs in Utah

Implementation Management information

See Utah salary details

$35.5K

$94.2K

$152.9K

How much do implementation management jobs pay per year?

As of Jun 20, 2026, the average yearly pay for implementation management in Utah is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,200.00 per year, depending on experience, location, and employer.

What is implementation management?

Implementation management refers to the process of planning, coordinating, and overseeing the execution of projects or initiatives within an organization. Implementation managers ensure that projects are delivered on time, within scope, and on budget by managing resources, timelines, and stakeholder expectations. They often work closely with cross-functional teams to translate strategic objectives into actionable plans and monitor progress throughout the implementation phase. Their role is critical in ensuring that new systems, processes, or products are successfully adopted and integrated into the organization.

What are common challenges faced by professionals in Implementation Management, and how can they be effectively addressed?

Professionals in Implementation Management often encounter challenges such as aligning multiple stakeholders, managing tight deadlines, and ensuring smooth transitions from planning to execution. Effective communication and proactive risk management are crucial for overcoming these obstacles. Building strong relationships with both internal teams and clients helps facilitate collaboration and quickly resolve issues as they arise. Regular status updates, clear documentation, and setting realistic expectations are best practices that contribute to successful implementation projects.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To excel as an Implementation Manager, you need strong project management skills, deep understanding of client requirements, and a relevant bachelor's degree, often in business or information technology. Familiarity with project management software (like Jira or Asana), CRM systems, and certifications such as PMP or Agile are highly beneficial. Exceptional communication, problem-solving, and stakeholder management abilities distinguish top performers in this role. These skills ensure successful project delivery, client satisfaction, and seamless integration of solutions in complex business environments.

What is the difference between Implementation Management vs Project Coordinator?

AspectImplementation ManagementProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften similar certifications, entry-level project management experience
Work EnvironmentLeads project execution, interacts with stakeholders, manages resourcesSupports project teams, tracks progress, assists with scheduling
Industry UsageUsed across industries for overseeing project deploymentCommonly found in project teams for coordination tasks

Implementation Management focuses on leading the execution of projects, ensuring deliverables meet objectives, and managing resources. Project Coordinators support these efforts by handling scheduling, documentation, and communication. While both roles require project management knowledge, Implementation Managers typically have more experience and certifications, and they take on a leadership role in project delivery.

What cities in Utah are hiring for Implementation Management jobs? Cities in Utah with the most Implementation Management job openings:
Implementation Management jobs near you

Implementation Manager

Broccoli AI

Lehi, UT • On-site

$75K - $100K/yr

Full-time

Posted 29 days ago

Job description

About Broccoli
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
About the Role
As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, plumbing, and electrical businesses, making sure every contractor goes live smoothly, sees results fast, and gets real value from day one.
This is a hands-on, high-impact role where you'll work closely with customers, product, and engineering to bring AI into the workflows of some of the fastest-growing service businesses in the country.
Your Core Responsibilities
  • Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
  • Customize prompt flows and voice logic to match each business's tone, processes, and goals.
  • Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
  • Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30-60 days.
  • Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows.
You Might Be a Fit If You
  • Have 3+ years in onboarding, customer success, or technical implementation-ideally at a fast-paced SaaS, automation, or AI company.
  • Are a strong communicator who can make AI and technical concepts simple for non-technical users.
  • Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
  • Thrive in ambiguity and speed-you move fast, solve problems proactively, and help define how we scale.

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