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Implementation Consultant Jobs in Madison, WI (NOW HIRING)

Eurofins Scientific

Implementation Manager

Madison, WI · On-site

International presence The Implementation Manager supports the deployment and integration of scientific technologies, platforms, and solutions across the Food Testing business in North America. This ...

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Atria Group LLC

Guideware Consultant

Madison, WI

Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services ...

Analytics8

Senior Consultant

Madison, WI · On-site

Experience designing and implementing testing strategies and writing high-quality testing documents * 5+years of successful consulting engagements or relevant work experience

Analytics8

Senior Consultant

Madison, WI · On-site

Experience designing and implementing testing strategies and writing high-quality testing documents * 5+years of successful consulting engagements or relevant work experience Employment Type ...

Appian Corporation

Principal Consultant

Madison, WI · On-site

$225K/yr

You'll brainstorm AI use cases and implement Appian's AI tools by applying retrieval augment ... consulting * B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or ...

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Implementation Consultant information

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$192.5K

How much do implementation consultant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for implementation consultant in Madison, WI is $113,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $149,100.00 per year, depending on experience, location, and employer.

What is an implementation consultant?

An implementation consultant is a third-party contractor brought in by companies to manage a large-scale project. As an implementation consultant, you are not only responsible for managing the project team members, but also developing the strategies needed to reach the end goal. These types of projects are typically special projects that affect a significant portion of the company and therefore deserve extra attention. While exact duties vary from job to job, your responsibilities may include project management, task scheduling, task coordination, and communication planning. Common implementation projects include wide-scale organizational changes, imparting and applying new government regulations, and rolling out new software application systems. Implementation consultants may also be called upon to review, evaluate, and carry out company policies and procedures. While experience in the specific industry is always beneficial, management skills of any kind can help you succeed in this career.

What are the key skills and qualifications needed to thrive as an implementation consultant?

To thrive as an Implementation Consultant, you need strong analytical skills, project management expertise, and a relevant degree in business, IT, or a related field. Familiarity with CRM, ERP, and other business software systems, as well as certifications like PMP or Agile, are highly valued. Exceptional communication, problem-solving abilities, and client relationship management set top consultants apart. These skills are crucial for ensuring smooth software deployments, meeting client needs, and driving successful project outcomes.

What are the most common challenges faced by implementation consultants during client onboarding, and how can they be addressed?

Implementation Consultants often encounter challenges such as managing client expectations, navigating complex organizational structures, and ensuring timely adoption of new systems. To address these, it’s important to establish clear communication channels, set realistic timelines, and provide thorough training and support to client teams. Proactively identifying potential roadblocks and collaborating closely with both internal and client stakeholders helps ensure a smooth transition and successful project outcomes.

What is the difference between Implementation Consultant vs Business Analyst?

AspectImplementation ConsultantBusiness Analyst
CredentialsTypically requires certifications like PMP, relevant industry experienceOften holds a degree in business, IT, or related fields; certifications like CBAP are common
Work EnvironmentWorks closely with clients during software or system deploymentAnalyzes business needs, documents requirements, and recommends solutions
Employer & Industry UsageUsed in consulting firms, software companies, and tech industriesCommon across various industries including finance, healthcare, and IT

While both roles involve working with technology and clients, Implementation Consultants focus on deploying and configuring solutions, whereas Business Analysts concentrate on understanding business needs and defining requirements. Both roles are essential in project success but serve different stages of the implementation process.

How much do implementation consultants make in the US?

Implementation consultants in the US typically earn an average salary ranging from $70,000 to $110,000 annually, depending on experience, industry, and location. Senior or specialized consultants with certifications and extensive expertise can earn higher salaries, often exceeding $120,000 per year.
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Implementation Consultant jobs near you
Infographic showing various Implementation Consultant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $113,851 per year, or $54.7 per hour.

Billing & Payments Implementation Consultant

Madison, WI • On-site

ECP
See more jobs at ECPexternal

Full-time

Re-posted 21 days ago

Key responsibilities

  • Lead Billing and Payments implementations end to end, including gathering requirements, configuring solutions, and serving as the financial operations subject matter expert through go-live.

  • Define data flows, configuration requirements, and downstream financial reporting impacts for accounting integrations with customers.

  • Identify and resolve billing issues that could affect revenue accuracy, financial reporting, or customer trust, and escalate high-risk items with context and recommendations.

Job description

About ECP

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

Senior living is deeply under-penetrated with software and ECP is one of the largest and fastest-growing software companies in the industry. We recently raised a growth round of equity to reinvest in our product, technology, and go-to-market. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.

The Role

Billing is one of ECP's newest products, and customer needs and workflows vary significantly from one implementation to the next: what one customer needs from us on reconciliation or journal entry configuration, another doesn't. You'll continuously operate in ambiguity, delivering what each customer needs, then finding what generalizes and turning it into documentation and process the rest of the team can use.

You'll be the main point of contact for customer finance teams and the one turning implementation problems into specific product feedback. The processes you build now become how ECP runs future Billing implementations, and this role will be a key factor in Billing's success as a product.

You'll report to the VP of Growth and work closely with Product, Customer Success, Sales, and Leadership.

What You'll Own

Implementation leadership. Lead Billing and Payments implementations end to end: gather customer requirements, advise on financial workflows, configure solutions, and serve as the financial operations subject matter expert through go-live, including journal entry configuration, reporting requirements, and reconciliation.

Accounting integrations. Lead end-to-end accounting integrations with customers: define data flows, configuration requirements, and downstream financial reporting impacts.

Risk and issue management. Proactively identify and resolve billing issues that could affect revenue accuracy, financial reporting, or customer trust. Escalate high-risk items with clear context, financial impact, and a recommended path forward.

Customer partnership. Drive adoption by making sure customers understand not just how to use Billing, but how it supports their financial and operational goals. Act as a trusted advisor to Finance, Accounting, and Operations stakeholders via Zoom, email, phone, and occasional on-site visits.

Pre-sales support. Occasionally serve as Billing subject matter expert on sales demos, and support customer discovery before and after close to confirm fit and surface any gaps that need to be closed for a successful implementation.

Product feedback loop. Partner with Product and Engineering to surface functionality gaps, edge cases, and scalability needs from real implementations, and propose solutions rather than just flagging problems.

Process and documentation. Analyze implementation outcomes to find patterns, improve repeatability, and refine best practices over time. Keep implementation documentation, customer records, and project status current in CRM and project management tools, to the point that another team member could follow your process without you in the room.

Requirements

  • 3+ years of combined experience across accounting, finance, billing, accounts receivable, financial operations, software implementation, customer success, or related functions.
  • Experience working directly with customers implementing or supporting complex billing, payments, ERP, or financial operations software.
  • Ability to analyze accounting and billing data, identify discrepancies, and independently troubleshoot issues across workflows, configurations, and financial reports.
  • Demonstrated understanding of debits, credits, journal entries, and financial reconciliation.
  • Strong project management skills: scope, timelines, risk, cross-functional dependencies.
  • Strong grasp of billing and accounting concepts: invoicing, credits, payments, AR aging, adjustments, reconciliations.
  • Demonstrated ability to work effectively where processes and requirements aren't always fully defined yet.
  • Comfortable working cross-functionally with Product, Engineering, Customer Success, Support, and Operations.
  • Ability to travel up to 10% based on customer and business needs.
  • Bachelor's degree or equivalent experience.

Preferred

  • Experience with ERP or accounting systems (e.g., QuickBooks, Sage Intacct, NetSuite, or similar).
  • Experience in senior living, healthcare, fintech, ERP, or revenue cycle management.

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