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Implementation Associate Jobs in Pittsburgh, PA (NOW HIRING)

The Implementation Engineer works at the intersection of technology and customer service ... We endeavor to create a culture of inclusion in which our associates feel empowered to bring their ...

The Implementation Engineer works at the intersection of technology and customer service ... We endeavor to create a culture of inclusion in which our associates feel empowered to bring their ...

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Implementation Associate information

See Pittsburgh, PA salary details

$43.2K

$109.7K

$185.4K

How much do implementation associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for implementation associate in Pittsburgh, PA is $109,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $143,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Pittsburgh, PA? The most popular types of Implementation jobs in Pittsburgh, PA are:
What job categories do people searching Implementation Associate jobs in Pittsburgh, PA look for? The top searched job categories for Implementation Associate jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Implementation Associate jobs? Cities near Pittsburgh, PA with the most Implementation Associate job openings:
Infographic showing various Implementation Associate job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $109,675 per year, or $52.7 per hour.

Implementation Engineer

Inovalon, Inc.

Canonsburg, PA • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview:
The Implementation Engineer works at the intersection of technology and customer service, supporting the onboarding and integration of new clients onto Inovalon's platform. This is an early-career role suited to someone who is technically curious, comfortable working directly with customers, and eager to grow their expertise in healthcare technology. The role includes participation in a planned on-call rotation for conversion events that occur outside of standard business hours.

Duties and Responsibilities:
* Work with customers and end users to gather requirements, clarify data readiness, and communicate file format specifications throughout the implementation and conversion process;
* Perform system and data analysis, including troubleshooting errors during conversion events, understanding downstream impact, and documenting root cause findings;
* Build and configure systems based on design specifications, validate that configurations meet requirements, and maintain project deliverables within the assigned scope of work;
* Participate in an on-call rotation to support planned conversion events that occur during evenings and weekends;
* Collaborate across the full client lifecycle, including implementation, go-live, and optimization;
* Adhere to all confidentiality, HIPAA, regulatory, and other such policies, procedures, and requirements as outlined within Employer's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the scope of work;
* Maintain compliance with Inovalon's policies, procedures and mission statement, and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success.

Job Requirements:
* Minimum 2 years of experience on technical projects in a consulting, analyst, developer, or solution engineering capacity;
* Hands-on experience with web services, APIs, and system integrations;
* Proficiency in SQL required; familiarity with data normalization principles and the ability to work with flat file formats and data conversion processes;
* Comfort working with technical tools including development environments, system configuration, and log or source code analysis;
* Strong analytical and problem-solving skills with the ability to perform root cause analysis and document findings clearly;
* Effective written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders;
* Demonstrated ability to manage multiple workstreams and deliverables in a project environment;
* Strong customer-facing communication skills, with the ability to translate technical requirements into clear guidance and maintain composure and professionalism under time-sensitive conditions;
* Healthcare technology experience is a plus but not required; curiosity and a willingness to develop domain expertise are expected.

Education:
* Bachelor's degree in Computer Science, Information Technology, or a related technical field strongly preferred;
* Equivalent healthcare technology experience will be considered in lieu of a degree.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit thislink