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JOB DESCRIPTION

Join a team where your product expertise shapes the future of co-brand and partner experiences for millions of customers. You'll work at the intersection of strategy, technology, and partnership - driving meaningful outcomes across a dynamic and growing portfolio. This is an opportunity to lead high-impact initiatives, influence at the executive level, and build products that matter.

As a Vice President, Product Manager in the CoBrand and Partner Products team, you will define and execute product vision and strategy across a portfolio of co-brand and partner products, customer-facing capabilities, and strategic initiatives. You will lead complex, enterprise-scale programs spanning multiple product and technology organizations, collaborating with internal teams and external partners to deliver scalable solutions that improve customer outcomes and business performance.

Job responsibilities

• Define and execute product vision, strategy, and roadmaps aligned to customer needs, business objectives, and partner opportunities
• Lead discovery efforts, customer research, market analysis, and stakeholder engagement to identify opportunities and shape product direction
• Translate business objectives and customer needs into product strategies, requirements, prioritized backlogs, and measurable outcomes
• Drive end-to-end product delivery from concept through implementation, launch, measurement, and continuous improvement
• Build and maintain strong relationships with external partners, collaborating on integration strategies, capability planning, testing, launch readiness, and ongoing optimization
• Partner with Technology, Architecture, Design, Data and Analytics, Operations, Marketing, Risk, Legal, and Compliance teams to deliver secure, scalable, and resilient solutions
• Establish and monitor product performance metrics, customer outcomes, and operational KPIs to guide investment decisions
• Communicate product vision, strategy, priorities, risks, and recommendations to senior and executive stakeholders
• Mentor and coach product managers and cross-functional partners, promoting product management best practices and talent development

Required qualifications, capabilities, and skills

• 5+ years of product management experience delivering customer-facing or technology-enabled products
• Demonstrated success defining product strategy and delivering measurable business outcomes
• Demonstrated success leading large, complex, enterprise-scale co-brand and partner initiatives spanning multiple product organizations, technology teams, and external partners, including cross-functional dependency management and end-to-end delivery
• Experience managing co-brand, partner, payments, loyalty, rewards, benefits, or customer engagement products, including collaboration with external partners
• Experience managing product roadmaps, prioritization frameworks, and Agile delivery processes across the product development lifecycle
• Experience partnering with Technology and Architecture throughout the software development lifecycle, from solution design through testing, release, and post-launch support
• Experience defining and delivering API-enabled products or partner integrations, including translating business needs into API requirements, use cases, and operational readiness
• Demonstrated ability to influence outcomes across organizations without direct reporting authority
• Strong analytical, communication, and executive presentation skills
• Experience operating in a regulated environment and partnering with Risk, Legal, Compliance, or Information Security stakeholders

Preferred qualifications, capabilities, and skills

• Experience in co-brand products, loyalty, benefits, rewards, offers, commerce, travel, payments, or customer engagement platforms
• Experience managing strategic partnerships and delivering partner-facing capabilities or integrations
• Experience working with APIs, digital experiences, platform capabilities, and data-driven products
• Experience supporting platform modernization, technology transformation, or enterprise-scale initiatives

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.