Immersive Experience Designer Jobs (NOW HIRING)

Summary:

The Retail Experience Designer is a creative storyteller who brings Event Network’s narratives to life in three-dimensional space. This role helps shape meaningful, memorable retail experiences that reflect our partners’ missions and stories. Working closely with the VP of Experience Design & Development, the designer focuses on concept creation, guest-journey development, environmental storytelling, and translating big ideas into clear visual direction and design packages that guide cross-functional teams—all while ensuring every concept is both inspiring and buildable.

Key Responsibilities:

Story-Driven Concepting & Experience Design

• Translate creative and strategic direction into compelling spatial narratives, mood boards, concept sketches, and visual storylines that express the desired emotional experience.
• Identify signature storytelling moments, thematic elements, and environmental touchpoints that extend the venue experience into retail spaces.
• Develop concepts that reinforce partner brands and missions through thematic storytelling and world-building.
• Explore innovative materials, textures, colors, and experiential moments that support an engaging guest journey.

Design Development & Visual Expression

• Transform storytelling concepts into clear, tangible design assets—including sketches, 3D studies, renderings, and experiential mock-ups.
• Produce conceptual renderings, annotated sketches, layout studies, and design boards that communicate narrative intent to internal teams and external partners.
• Support experience-based space planning and layout exploration, focusing on storytelling flow, sightlines, product connection, and guest engagement.
• Identify opportunities to enhance guest discovery, encourage dwell, and connect product stories to thematic elements.
• Iterate quickly, refining ideas based on feedback and evolving narrative direction.

Cross-Functional Collaboration

• Partner with Construction, Operations, Visual Merchandising, and Product teams to ensure storytelling translates seamlessly into practical execution.
• Support presentation development, contributing to emotionally resonant storytelling for partner reviews.
• Participate in partner meetings to capture narratives, understand mission and intent, and articulate design direction both visually and verbally.
• Contribute to a creative culture that values imagination, exploration, and disciplined execution.

Requirements and Skills:

• 3+ years of experience in retail design, experiential design, environmental design, or exhibition design.
• Strong portfolio demonstrating storytelling, concept development, mood building, sketching, and spatial creativity.
• Proficiency in creative tools such as Adobe Creative Suite, SketchUp (or other 3D visualization tools), and sketching (digital or analog).
• Ability to visually communicate ideas through sketches, diagrams, and storytelling boards.
• Ability to organize creative work into clear, structured deliverables.
• Strong communication skills—both visual and verbal—with an ability to bring others into a story.
• Understanding of retail guest behavior, immersive experience trends, and experiential design thinking.

Preferred Qualifications:

• Experience working with cultural attractions, lifestyle destinations, or branded destinations.
• Familiarity with environmental graphics, signage systems, or branded storytelling.
• Curiosity and experimentation with materials, sensory design, or interactive elements.
• Ability to bridge creative vision with operational execution.
• Comfort working in a matrixed environment with multiple stakeholders and competing priorities.

Travel Requirements

• The Retail Experience Designer will be required to travel as needed to meet the needs of the business.

Physical Demands – The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Retail Experience Designer is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Retail Experience Designer must frequently lift and/or move up to 10 pounds.

Salary Range: $80,000/yr-$100,000/yr