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Imaging Field Service Jobs in Iowa (NOW HIRING)

NCR Voyix

Field Service Technician I

Cedar Rapids, IA · On-site

$19 - $20.83/hr

Title: Field Service Technician I. Grade: 6. Position Summary & Key Areas of Responsibility ... Familiarity with large servers, mainframe computers, and imaging software. * A+ Certification ...

NCR Voyix

Field Service Technician I

Des Moines, IA · On-site

$19 - $20.83/hr

Field Service Technician I Grade: 6 Position Summary & Key Areas of Responsibility: Position ... Familiarity with large servers, mainframe computers, and imaging software. * A+ Certification ...

OWL Services

Field Operations Technician I

Davenport, IA · On-site

... imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a ... OWL Services' companies have received numerous awards over the years for exemplary customer service.

Team AMG

Senior Installation Field Engineer

Des Moines, IA · On-site

$53.77/hr

... service. This role will also require management of workload to include setup of equipment at ... Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and ...

Team AMG

Senior Installation Field Engineer

Iowa City, IA · On-site

$42.99/hr

... service. This role will also require management of workload to include setup of equipment at ... Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and ...

MKS2

Be Seen First

Windows Field Deployment Technician

Des Moines, IA · On-site

$45K - $48K/yr

In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking ... service. You will be responsible for unboxing, setting up, installing, configuring, removing ...

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Imaging Field Service information

What are the key skills and qualifications needed to thrive as an imaging field service engineer?

To thrive as an Imaging Field Service Engineer, you need a solid background in electronics, biomedical engineering, or a related field, often supported by an associate's or bachelor's degree. Familiarity with diagnostic imaging equipment (such as MRI, CT, and X-ray systems), troubleshooting software, and relevant certifications like OEM training are typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional professionals apart. These skills ensure timely and accurate equipment maintenance, minimize downtime, and foster positive client relationships in healthcare environments.

What are some common challenges faced by imaging field service professionals when working onsite at client locations?

Imaging Field Service professionals often encounter challenges such as troubleshooting complex equipment issues under time constraints, adapting to varying site conditions, and communicating technical information to non-technical staff. Balancing multiple service calls in a day and ensuring compliance with safety and regulatory standards can also be demanding. Success in this role relies on strong problem-solving skills, adaptability, and effective communication to maintain high levels of customer satisfaction while minimizing equipment downtime.

What is an imaging field service?

Imaging Field Service jobs involve the installation, maintenance, repair, and calibration of medical imaging equipment such as X-ray, MRI, CT, and ultrasound machines. Professionals in this role travel to healthcare facilities to ensure imaging devices are operating safely and efficiently. They often provide technical support, troubleshoot problems, and educate users on equipment functionality. This job requires strong technical skills, knowledge of medical imaging technology, and excellent customer service abilities.

How to become imaging field service technician?

To become an imaging field service technician, candidates typically need a high school diploma or equivalent, along with technical training or an associate degree in electronics, biomedical equipment technology, or a related field. Relevant skills include troubleshooting, electrical systems knowledge, and familiarity with imaging equipment such as MRI, X-ray, or ultrasound machines. Certifications like the Certified Biomedical Equipment Technician (CBET) can enhance job prospects, and on-the-job training is common for gaining specific equipment experience.
What are popular job titles related to Imaging Field Service jobs in Iowa? For Imaging Field Service jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Imaging Field Service jobs in Iowa look for? The top searched job categories for Imaging Field Service jobs in Iowa are:
Imaging Field Service jobs near you
Infographic showing various Imaging Field Service job openings in Iowa as of July 2026, with employment types broken down into 3% As Needed, 84% Full Time, 3% Part Time, and 10% Contract. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution.

Imaging Field Service Manager

Loffler Companies, Inc.

Sioux City, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Loffler rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

175th of 221 rated it services

Job description

Position Summary:

The purpose of the Imaging Field Service Manager position is to lead and guide a group of technicians to provide effective and efficient service to our customers within a geographic area. The Field Service Manager is the Loffler representative to the technicians assigned to them and represents the company to our customers.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":

  • Oversees the prompt and efficient service of machines within their assigned manufacturer/group.
  • Assists, rides with and follows up on their assigned technicians.
  • Prepares an evaluation on their assigned technicians on a semi-annual basis.
  • Follows company policies as they apply to technicians assigned to them.
  • Directs the resolution of machine problems within their geographic area using all resources available.
  • Provides excellent customer service and resolves difficult customer problems in a mutually satisfactory way.
  • Assists Regional Service Manager with informational meetings with their assigned technicians on a monthly basis.
  • Works with the sales department to resolve machine and customer problems and encourages the sales lead program.
  • Keeps their manager informed of problems and issues regarding machines, customers and employees as they arise.
  • Provide technical assistance to other areas as needed.
  • Provide information and assists manufacturer's representatives on machine problems.
  • Prepares and completes special assignments or reports that may be assigned.
  • Maintains knowledge of current products.
  • Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
  • Monitors cost of goods to manage and maintain company budget targets including but not limited to using aftermarket partsand supplies and parts reclamation department.
  • Other related duties as assigned.

Qualifications/Requirements:

  • In-office and travel to client sites as required.
  • Candidates must possess a valid driver's license, maintain an acceptable driving record, and provide proof of minimum auto insurance coverage as required by state law.
  • Fairly and consistently evaluate technicians on their job performance
  • Manage effectively customer concerns and complaints.
  • Evaluate machine performance and recommend solutions to problems.
  • Know when to escalate equipment repair challenges to the Manufacturer.
  • Excellent communication, team building, coaching and mentoring skills.
  • Negotiates and deals effectively with highly complex, confidential and sensitive information.
  • The Field Manager uses innovative and strategic thinking in applying theories, principles and concepts for a wide variety of problems.
  • Proficiency in mechanical repair, electrical and electronic knowledge, signal tracing and effective troubleshooting skills.
  • Proficient of networking and connectivity
  • Proficient at load system software on copiers and RIPs

Education/Experience:

  • Extensive manufacturers training on a variety of models.
  • High School Diploma or Equivalent.
  • Prior industry experience in similar field or job duties preferred.

Supervisory Responsibilities:

  • Fairly and consistently evaluate technicians on their job performance.
  • Manage effectively customer concerns and complains.
  • Evaluate team performance and recommend solutions to problems.
  • Responsible for interviewing and placement of new technicians
  • Responsible for understanding, staying updated on, and enforcing the Employee Handbook as written.

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?

  • Top Workplace
  • Career Advancement
  • Employer Paid Life Insurance and Disability
  • Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
  • Benefits Package including FSA, Medical, Dental, and Vision
  • 401K with Employer Match
  • Tuition Reimbursement

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