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Imaging Field Service Jobs in Iowa (NOW HIRING)

NCR Voyix

Field Service Technician I

Cedar Rapids, IA · On-site

$19 - $20.83/hr

Title: Field Service Technician I. Grade: 6. Position Summary & Key Areas of Responsibility ... Familiarity with large servers, mainframe computers, and imaging software. * A+ Certification ...

NCR Voyix

Field Service Technician I

Des Moines, IA · On-site

$19 - $20.83/hr

Field Service Technician I Grade: 6 Position Summary & Key Areas of Responsibility: Position ... Familiarity with large servers, mainframe computers, and imaging software. * A+ Certification ...

Team AMG

Senior Installation Field Engineer

Iowa City, IA · On-site

$42.99/hr

... service. This role will also require management of workload to include setup of equipment at ... Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and ...

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Imaging Field Service information

What is an imaging field service?

Imaging Field Service jobs involve the installation, maintenance, repair, and calibration of medical imaging equipment such as X-ray, MRI, CT, and ultrasound machines. Professionals in this role travel to healthcare facilities to ensure imaging devices are operating safely and efficiently. They often provide technical support, troubleshoot problems, and educate users on equipment functionality. This job requires strong technical skills, knowledge of medical imaging technology, and excellent customer service abilities.

What are the key skills and qualifications needed to thrive as an imaging field service engineer?

To thrive as an Imaging Field Service Engineer, you need a solid background in electronics, biomedical engineering, or a related field, often supported by an associate's or bachelor's degree. Familiarity with diagnostic imaging equipment (such as MRI, CT, and X-ray systems), troubleshooting software, and relevant certifications like OEM training are typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional professionals apart. These skills ensure timely and accurate equipment maintenance, minimize downtime, and foster positive client relationships in healthcare environments.

What are some common challenges faced by imaging field service professionals when working onsite at client locations?

Imaging Field Service professionals often encounter challenges such as troubleshooting complex equipment issues under time constraints, adapting to varying site conditions, and communicating technical information to non-technical staff. Balancing multiple service calls in a day and ensuring compliance with safety and regulatory standards can also be demanding. Success in this role relies on strong problem-solving skills, adaptability, and effective communication to maintain high levels of customer satisfaction while minimizing equipment downtime.

How to become an imaging field service engineer?

To become an imaging field service engineer, candidates typically need a background in electronics, medical imaging, or biomedical engineering, along with technical training on specific imaging equipment. Relevant certifications, such as those in medical device technology or equipment repair, can enhance job prospects. Strong problem-solving skills, the ability to work independently, and familiarity with diagnostic tools are also important for success in this role.

Is diagnostic imaging a good career?

Imaging Field Service involves maintaining and repairing diagnostic imaging equipment such as MRI and CT scanners, offering a stable career with demand for technical skills. It typically requires technical training, certifications, and the ability to work in clinical environments, making it a viable option for those interested in healthcare technology. Job prospects are generally strong due to ongoing advancements and the need for equipment maintenance in medical facilities.

What are popular job titles related to Imaging Field Service jobs in Iowa?

For Imaging Field Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Imaging Field Service jobs in Iowa look for?

The top searched job categories for Imaging Field Service jobs in Iowa are:

Imaging Field Service jobs near you
Infographic showing various Imaging Field Service job openings in Iowa as of August 2026, with employment types broken down into 5% As Needed, 85% Full Time, and 10% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution.

Field Service Engineer (Quad Cities / Iowa City)

Philips

Iowa City, IA • On-site

$29 - $45/hr

Full-time

Retirement, PTO

Posted 28 days ago

Philips rating

8.3

Company rating: 8.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

36th of 159 rated electronics manufacturers

Job description

Job Title
Field Service Engineer (Quad Cities / Iowa City)
Job Description
Field Service Engineer (Quad Cities / Iowa City)
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
Your role:
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
  • Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
  • Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if:
  • You've acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other electromechanical industries. Experience with diagnostic x-ray/cardiovascular/cath labs/image guided therapy equipment preferred.
  • Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
  • You have an associate degree in electronics or related field, or equivalent combination of education and above listed experience.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
  • You must be able to:
    • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
    • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
    • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a Field Role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details
The hourly pay range for this position in Illinois and Iowa is $29.00 to $45.00 plus overtime eligible.
This role also includes, field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
For this position, you must reside within commuting distance to the Quad Cities and Iowa City.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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