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Ikon Pass Jobs (NOW HIRING)

Alterra Mountain Company

Specialist, Accounts Receivable

Denver, CO · On-site

$21.15 - $29.33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents * Discounted ...

Alterra

Call Center Sales Agent - Winter 26.27

Snowshoe, WV

$12.25 - $16/hr

  • Retirement

Develop in-depth knowledge of products, including Lodging, Season Passes, daily tickets, Ski School, and Ikon Pass. * Become proficient in sales systems (training provided). * Assist with trip ...

Alterra

Operations Manager - Telluride

Telluride, CO

$26/hr

  • Retirement

Ability to upgrade to Full or Base Ikon Pass at heavily discounted rate * Telluride Ski Resort Ski Pass * Discounted access to 500+ industry brands * Generous discounts to Rossignol/Dynastar/Lange ...

Alterra

Operations Manager - Big Sky

Big Sky, MT

$27/hr

  • Retirement

Ability to upgrade to Full or Base Ikon Pass at heavily discounted rate * Free Big Sky Resort ski pass with ability to add on Tram access. * Discounted access to 500+ industry brands * Generous ...

Alterra

General Employment Application

Stratton, VT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Free or discounted IKON pass * Discounted golf & fitness center memberships * Employee childcare rates & discounted seasonal programs * Retail + F&B discounts * Friends & family tickets * Onsite ...

Alterra

Payroll Specialist

Denver, CO

$24.04 - $33.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents * Discounted ...

Alterra Mountain Company

Payroll Specialist

Denver, CO · On-site

$24.25 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents * Discounted ...

Alterra

Income Auditor

Mammoth Lakes, CA

$20 - $25.48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents * Discounted ...

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How much do ikon pass jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ikon pass in the United States is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What is an Ikon Pass job?

An Ikon Pass job typically refers to a position at a company that sells or manages Ikon Passes, which provide access to various ski and snowboard resorts. These jobs may include customer service, sales, marketing, or operations roles that support passholders and resort partnerships. Employees may assist with pass sales, handle customer inquiries, and work on promotional campaigns. Many positions are seasonal, though some offer year-round opportunities in corporate offices or resort locations.

What skills and qualifications are needed to thrive as an Ikon Pass sales representative?

To thrive as an Ikon Pass Sales Representative, you need strong sales acumen, customer service skills, and a good understanding of the ski/snowboard industry, often supported by experience in retail or hospitality roles. Familiarity with CRM systems, point-of-sale software, and digital marketing tools is typically required. Excellent communication, problem-solving abilities, and a passion for outdoor recreation help you connect with customers and build lasting relationships. These skills ensure effective promotion of the Ikon Pass, high customer satisfaction, and increased sales in a competitive market.

What are common challenges faced by Ikon Pass customer service representatives during peak ski season?

During peak ski season, Ikon Pass customer service representatives often manage high call and email volumes from pass holders seeking assistance with account issues, pass activations, and resort access. This can create a fast-paced environment where time management and clear communication are crucial. Representatives must also stay updated on the latest policies and resort information to provide accurate guidance. Collaborating with other teams, such as technical support and resort operations, is common to resolve complex cases and ensure a seamless guest experience.

What is an Ikon Pass?

The Ikon Pass is a multi-resort season ski and snowboard pass that provides access to a network of ski destinations across North America and the world. With an Ikon Pass, holders can ski or snowboard at participating resorts, often with a set number of days or unlimited access depending on the type of pass purchased. The pass is popular among winter sports enthusiasts who want flexibility and variety in their ski trips, as it covers top resorts such as Aspen Snowmass, Mammoth Mountain, and Jackson Hole. Additional benefits can include discounts on lodging, retail, and friends-and-family lift tickets.
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Ikon Pass jobs near you
Infographic showing various Ikon Pass job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, 37% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $51,571 per year, or $24.8 per hour.

Senior Strategist, Audience & Journey

Alterra Mountain Company

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Alterra Mountain Company rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

12th of 108 rated hotels

Job description

Year Round
COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
WHAT WE OFFER
  • Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
  • Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
  • Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
  • Generous discounts on outdoor gear, apparel, rental cars, etc.
  • Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
  • 401(k) plan with generous company match
  • Paid parental leave of up to 6 weeks for eligible employees
  • Commuter benefits (Denver employees only)
  • Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver's RiNo Art District neighborhood (for eligible employees).

For information on Alterra Mountain Company's Social Responsibility work, please see our webpage at https://www.alterramtn.co/impact. Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.
POSITION SUMMARY
The Senior Strategist, Audience & Journey is responsible for leading the strategy, execution, and optimization of end-to-end customer lifecycle marketing programs across multiple channels, including email, SMS, app, and web. This role drives both strategic direction and hands-on execution of audience development, segmentation, testing, journey orchestration, and campaign performance to deliver personalized customer experiences that improve engagement, conversion, retention, and lifetime value.
The Senior Strategist will directly support audience creation, journey builds, campaign execution, QA, and optimization efforts while partnering cross-functionally with Marketing, CRM, Analytics, Product, and Technology teams.
ESSENTIAL DUTIES
General Responsibilities
  • Build and manage advanced audience segmentation and targeting strategies to support personalized customer experiences.
  • Execute and optimize CRM marketing calendar initiatives and automated lifecycle campaigns.
  • Directly support hands-on audience creation, journey builds, campaign execution, QA, and deployment activities.
  • Establish scalable workflows, governance standards, and operational best practices for audience management and journey orchestration.
  • Lead testing strategies and optimization initiatives to improve engagement, conversion, retention, and customer lifetime value.
  • Partner cross-functionally with Marketing, CRM, Analytics, Product, and Technology teams to align lifecycle initiatives with business goals.
  • Translate business needs into audience and journey requirements while identifying opportunities for automation and personalization.
  • Utilize performance data and insights to recommend optimizations and improve campaign and journey effectiveness.
  • Manage audience suppression, frequency controls, and compliance standards across CRM channels.
  • Support CRM platform enhancements, operational improvements, and implementation of new lifecycle marketing capabilities.

Required:
  • 6+ years of experience in CRM, lifecycle marketing, or marketing automation with both strategic and executional responsibilities.
  • Prior leadership experience managing projects, cross-functional initiatives, or teams, with readiness to grow into direct people management responsibilities.
  • Proven experience building and managing audiences and customer journeys within CDP and CRM platforms.
  • Strong understanding of lifecycle marketing strategy, personalization, segmentation, and omnichannel campaign orchestration.
  • Experience with CRM platforms and marketing automation tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Insider, or similar platforms.
  • Strong analytical and problem-solving skills with experience leveraging performance data to drive optimization.
  • Experience managing multiple projects and priorities in a fast-paced environment.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Understanding of digital privacy and compliance standards including CAN-SPAM, GDPR, and TCPA.

Preferred:
  • Experience leading CRM operational processes or campaign production teams.
  • Familiarity with CDPs, customer data strategy, and audience governance best practices.
  • Experience implementing testing frameworks and personalization strategies.
  • Knowledge of agile project management methodologies and workflow optimization.
  • Experience within a subscription, seasonal, retail, travel, or hospitality business.

EDUCATION REQUIREMENTS
Required:
  • Bachelor's degree in related field required (marketing, business, business analytics, communications, economics).

The base salary range below represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of the Company's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Denver area base salary range: $80,000 to $112,000 per year
Application Deadline: This position is open and still accepting applications.
Alterra Mountain Company and its affiliates are equal opportunity employers.
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