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Ikon Pass Jobs (NOW HIRING)

Alterra

Parking Attendant

Big Bear Lake, CA · On-site

$19 - $20.88/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Big Bear Mountain Resort

Shuttle Driver

Big Bear Lake, CA · On-site

$23.83 - $28.60/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Alterra

Shuttle Driver

Big Bear Lake, CA · On-site

$23.83 - $28.60/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Alterra

Custodian - Snow Valley

Running Springs, CA

$19 - $22.80/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Alterra

Custodian

Big Bear Lake, CA · On-site

$19 - $22.80/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Alterra

Parking Supervisor

Big Bear Lake, CA · On-site

$26.50 - $29.76/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Alterra

Ticket Sales Agent

Big Bear Lake, CA · On-site

$19 - $20.88/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Big Bear Mountain Resort

$19 - $20.88/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Big Bear Mountain Resort

Custodian

Big Bear Lake, CA · On-site

$19 - $22.80/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Big Bear Mountain Resort

$19 - $22.80/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Big Bear Mountain Resort

$19 - $20.88/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

Alterra

Security Officer

Big Bear Lake, CA · On-site

$19 - $20.88/hr

Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San ...

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Ikon Pass information

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How much do ikon pass jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ikon pass in the United States is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What is an Ikon Pass?

The Ikon Pass is a multi-resort season ski and snowboard pass that provides access to a network of ski destinations across North America and the world. With an Ikon Pass, holders can ski or snowboard at participating resorts, often with a set number of days or unlimited access depending on the type of pass purchased. The pass is popular among winter sports enthusiasts who want flexibility and variety in their ski trips, as it covers top resorts such as Aspen Snowmass, Mammoth Mountain, and Jackson Hole. Additional benefits can include discounts on lodging, retail, and friends-and-family lift tickets.

What is an Ikon Pass job?

An Ikon Pass job typically refers to a position at a company that sells or manages Ikon Passes, which provide access to various ski and snowboard resorts. These jobs may include customer service, sales, marketing, or operations roles that support passholders and resort partnerships. Employees may assist with pass sales, handle customer inquiries, and work on promotional campaigns. Many positions are seasonal, though some offer year-round opportunities in corporate offices or resort locations.

What skills and qualifications are needed to thrive as an Ikon Pass sales representative?

To thrive as an Ikon Pass Sales Representative, you need strong sales acumen, customer service skills, and a good understanding of the ski/snowboard industry, often supported by experience in retail or hospitality roles. Familiarity with CRM systems, point-of-sale software, and digital marketing tools is typically required. Excellent communication, problem-solving abilities, and a passion for outdoor recreation help you connect with customers and build lasting relationships. These skills ensure effective promotion of the Ikon Pass, high customer satisfaction, and increased sales in a competitive market.

What are common challenges faced by Ikon Pass customer service representatives during peak ski season?

During peak ski season, Ikon Pass customer service representatives often manage high call and email volumes from pass holders seeking assistance with account issues, pass activations, and resort access. This can create a fast-paced environment where time management and clear communication are crucial. Representatives must also stay updated on the latest policies and resort information to provide accurate guidance. Collaborating with other teams, such as technical support and resort operations, is common to resolve complex cases and ensure a seamless guest experience.
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Ikon Pass jobs near you
Infographic showing various Ikon Pass job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $51,571 per year, or $24.8 per hour.

In-house Ski Technician / Ski Valet Attendant - Aspen Ski Resort

Alterra Mountain Company

Aspen, CO • On-site

$18/hr

Full-time, Part-time

Retirement

Posted 27 days ago

Alterra Mountain Company rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

12th of 107 rated hotels

Job description

Seasonal (Seasonal)
Job Title: In-house Ski Technician / Ski Valet Attendant - Aspen Ski Resort
Location: Aspen, Colorado
Terms: Seasonal, full and part time roles available
Pay: $18/hour base wage, plus tips.
Requirements:
Expect weekends and holiday work. Daily operations broken into morning and evening shifts. No previous experience required!
About Us
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values.
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
About the Role
Valet technicians are the face of Ski Butlers at our on-site hotel service center locations. This role aims to provide a seamless experience for all hotel guests using the hotel's skier services. From arrival to departure, valet technicians' welcome guests to the resort, store their equipment for daily use, work with hotel team members, and create a genuine personal hospitality experience unlike any other.
Perks and Benefits:
  • Free Alterra Mountain Company Employee Pass

  • Unlimited access to all Alterra Mountain Company owned resorts, subject to blackout dates

  • Ability to upgrade to Full or Base Ikon Pass at heavily discounted rate

  • Full Aspen Premier Pass for FT Employees (32 hours)

  • Ski at all 4 mountains, no blackout dates

  • Includes Ikon Base Pass

  • Unlimited: Eldora, Copper (+ other resorts out of CO)

  • 5 days at Select Resorts

  • Discounted access to 500+ industry brands

  • Generous discounts to Rossignol/Dynastar/Lange equipment

  • 401K benefit and match for ALL staff members over 18 years old

  • Apex-MEC (minimum essential coverage) plan available to all seasonal employees. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.

  • Comprehensive Employee Assistance Programs, emotional wellbeing and work-life balance resources to keep you at your best.

Primary Responsibilities
  • Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements:

  • KCR #1: On Time - arriving within 5 minutes of the agreed upon time

  • KCR #2: Communication - setting clear expectations around the entire scope of service

  • KCR #3: Equipment - choosing the right equipment for each guest given their skills and current conditions at the resort

  • Provide timely, accurate placement and retrieval of guest's skis and other related stored equipment

  • Support: assist guests with fitting and adjusting Ski Butlers equipment as needed

  • Assist guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation and local mountain town knowledge

  • Setting up the next shift and future team members for success

  • Enhance the overall skier experience

Secondary Responsibilities
  • Basic ski/snowboard tuning, waxing and general equipment maintenance

  • Making/Answering customer phone calls and face-to-face questions with a positive and inviting tone of voice

  • Anticipating guest needs

  • Snow removal

  • Re-stock amenities

  • Ability to work confidently in a fast-paced environment

Ski Butlers is a standalone business within Alterra Mountain Company's family of mountain destinations.
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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