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Ikea Ikea Jobs (NOW HIRING)

Works with IKEA Food Service US organization to ensure national and global priorities are incorporated, as well as local needs. Works with the IKEA Food management team in your location to develop ...

New

Customer Resolutions Specialist

Tempe, AZ · On-site

$19.96 - $28.20/hr

Resolves customer issues with urgency while balancing the needs of the customer; as well as the needs of the IKEA store, Customer Support Center while considering operational procedures and costs.

New

Customer Service Associate (Childcare)

Costa Mesa, CA · On-site

$15.25 - $21.25/hr

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.

Job Opportunity at IKEA You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

New

Warehouse Associate

Joliet, IL · On-site

$16 - $18.75/hr

Warehouse Job at IKEA You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. Together, we work to make a better everyday life ...

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Ikea Ikea information

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How much do ikea ikea jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ikea ikea in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Ikea Ikea vs Ikea Ikea?

AspectIkea IkeaIkea Ikea
Required CredentialsHigh school diploma or equivalent, basic retail/customer service experienceHigh school diploma or equivalent, retail/customer service experience
Work EnvironmentRetail stores, warehouse, customer-facing rolesRetail stores, warehouse, customer-facing roles
Industry UsageFurniture retail, home furnishingsFurniture retail, home furnishings
Common Search/ComparisonCustomer Service AssociateCustomer Service Associate

Both Ikea Ikea and Ikea Ikea roles typically require similar credentials, work in retail environments, and are used within the furniture retail industry. They often serve similar functions in customer service and sales, making them comparable in terms of job responsibilities and work settings.

More about Ikea Ikea jobs
What cities are hiring for Ikea Ikea jobs? Cities with the most Ikea Ikea job openings:
What states have the most Ikea Ikea jobs? States with the most job openings for Ikea Ikea jobs include:
What job categories do people searching Ikea Ikea jobs look for? The top searched job categories for Ikea Ikea jobs are:
Infographic showing various Ikea Ikea job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, 39% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $36,287 per year, or $17.4 per hour.

IKEA Call Center Training Resolutions Specialist I

IKEA

Baltimore, MD • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Title

Secure excellent competence level among Resolutions Generalists in relation to a specific skill area by keeping them well supported, informed, trained and ensuring excellent knowledge availability.

What You'll Be Doing Day To Day

• Share knowledge, news and ways of working connected to the area of expertise, to enable Resolutions Generalists to always have a customer mindset and secure a great remote customer experience, thus building trust in the IKEA brand. • Evaluate skill performance within the area of expertise, suggest improvement areas and via Remote Team Leaders enable Resolutions Generalists to work on potential, as well as build on strengths, thus contributing to reaching individual and team goals. • Carry out local learning delivery, review and validate the content of learning to secure local relevance and a high level of competence among Resolutions Generalists. • Collaborate with multiple stakeholders across Ingka connected to the area of expertise to be able to update Resolutions Generalists on range changes, processes, and ways of working; as well as to secure that RCMP perspectives continuously influence relevant processes and are represented in all relevant forums. • Collaborate with Knowledge Specialists to ensure that content connected to the area of expertise is communicated in a qualitative and accurate way, in order to ensure Resolutions Generalists get all context needed to serve customers in the best possible way. Collaborate with Experience Design (XD) team on ongoing initiatives in the area of expertise to ensure that the quality of the outcome matches the expectations. • Provide customer support directly to the customer (through all remote channels), to develop training and onboarding new RCMP co-workers, additionally supporting experienced co-workers to improve their performance. • Responsible for creating and localizing new educational material in partnership with XD Team, IKEA Learning & Development, Leadership & Competence, resources and Group; system roll out and/or upgrades and maintaining learning resources • Identify Co-worker skill gaps and performance patterns providing coaching and feedback to create an educated and motivated Co-worker • Access and identify multiple learning styles to meet training needs for successful Co-worker development • To access and identify training needs to gain a comprehensive understanding of where co-workers may need additional development support • The ability to foster a positive environment to get the co-workers excited about learning new information and skills • Utilize surveys, data and recorded calls to capture and identify training/development opportunities, task related challenges and resource tool development

Together As A Team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Qualifications

• Minimum 2 years of related experience • Fluent in English and local language, both written and spoken