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Ifly Jobs (NOW HIRING)

iFLY

General Manager

Ashburn, VA · On-site

$80K/yr

General Description At iFLY, our mission is to deliver the dream of flight to everyone! A global company with almost 100 vertical wind tunnels in 19 countries (corporate and franchise), iFLY offers ...

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How much do ifly jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ifly in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an iFLY Instructor, and why are they important?

To thrive as an iFLY Instructor, you need a solid understanding of flight physics, safety procedures, and strong physical fitness, often supported by experience in sports or fitness instruction. Familiarity with wind tunnel equipment, flight suits, and safety harnesses is essential, and CPR or first aid certification is commonly required. Exceptional communication, customer service, and the ability to motivate and reassure clients are valuable soft skills in this role. These skills ensure safe, enjoyable experiences for customers while upholding iFLY’s safety and service standards.

What is the difference between Ifly vs Drone Pilot?

AspectIfly
CertificationsTypically requires remote pilot certificates or drone operation licenses
Work EnvironmentIndoor and outdoor settings, often involving remote control or automation
Industry UsageUsed in entertainment, events, or promotional activities

While both Ifly and Drone Pilot roles involve operating unmanned aerial vehicles, Ifly often refers to automated or remote-controlled drone systems used in entertainment or promotional settings, requiring specific certifications. Drone Pilots generally focus on manual drone operation across various industries like surveying or filmmaking. The key difference lies in automation versus manual control, with certifications and work environments overlapping but distinct in application.

Is iFLY a good company to work for?

iFLY offers positions such as flight instructors and staff, providing a dynamic work environment focused on indoor skydiving experiences. Employees typically undergo training and certification, and the company emphasizes safety and customer service. Overall, it is considered a reputable employer within the entertainment and recreation industry.

What are some common challenges faced by pilots working for iFLY indoor skydiving centers, and how can they be addressed?

Pilots at iFLY indoor skydiving centers, often referred to as flight instructors or tunnel instructors, frequently face the challenge of managing guests with varying levels of confidence and ability in a fast-paced environment. Effective communication, patience, and strong situational awareness are essential to ensure both safety and a positive guest experience. Instructors often work as part of a close-knit team, supporting each other during busy sessions and learning from shared feedback. Developing these interpersonal and technical skills can help instructors excel and open up further advancement opportunities within the company, such as lead instructor or management roles.

How much money do iFLY instructors make?

iFLY instructors typically earn between $15 and $25 per hour, with some earning higher based on experience, certifications, and location. Many instructors also receive tips and may have opportunities for bonuses or pay increases with tenure and skill development.

What are iFLY instructors?

iFLY instructors are professionals who guide and supervise participants in indoor skydiving experiences at iFLY facilities. They ensure safety, provide training, and assist customers in using the vertical wind tunnel. Instructors demonstrate proper body positions, offer feedback, and operate the wind tunnel equipment. Their role is crucial in delivering a fun and secure experience for guests of all ages.

Is iFLY worth it for beginners?

As a skydiving instructor at iFLY, beginners typically find the experience accessible due to the controlled environment and professional guidance. No prior experience is required, and training sessions are designed to help newcomers learn basic flying techniques safely. The experience can be rewarding for beginners interested in indoor skydiving.

What are the requirements for iFLY?

For a position at iFLY, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a team environment. Customer service experience and the ability to follow safety procedures are also important, especially for roles involving instruction or operations.
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Ifly jobs near you
Infographic showing various Ifly job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $49,864 per year, or $24 per hour.

Front Desk / Customer Service Representative - Full Time

iFLY Indoor Skydiving

Frisco, TX • On-site

$12/hr

Full-time

Retirement, PTO

Re-posted 23 days ago

Job description

Front Desk / Customer Service Representative - Full Time

During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $18.00 (you can earn more with commissions!)  After 30 days, your base rate will be $12.00 plus commissions.

 Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 35 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development. 

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply! 

Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:

Safety First
Outrageous Passion
Accountability
Respect

CSR Day-to-Day: 

  • Safety - Promote customer safety throughout their time in the wind tunnel and facility 
  • Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY 
  • Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner 
  • Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through 
  • Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.  

Ability to: 

  • Stand for about 8 hours a day while working on a point-of-sale system 
  • Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph 

What We are Looking For: 

  • Must be 18 years of age or older 
  • Weekend availability is required 
  • High school diploma or equivalent (required) 
  • Exceptional sales skills 
  • Exceptional customer-service skills 
  • Confidence in phone and face-to-face communication 
  • Ability to resolve conflicts, to multi-task, and to understand customer needs 
  • Friendly, upbeat, compassionate, and personable attitude 
  • Integrity, punctuality, and professional appearance 
  • Ability to work well within a team maintaining positive relationships 
  • Basic computer skills 

The Good Stuff:  

  • Competitive Salary and performance bonus opportunities 
  • Paid time off (PTO) and; 
    • Company Holidays 
  • 401k retirement investment
  • Private Wellness Coaching 
  • Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services) 
  • Referral bonus program 
  • Team member discount on retail merchandise and flight packages 
  • Free flight time for team members and family 
  • Ongoing training and development program

All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team! 

Apply