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Ice Manager Jobs in Boston, MA (NOW HIRING)

DESCRIPTION Ice Cream Shop Manager Salary: $60,000/year โ€ข Full-Time Here at New City Microcreamery , we believe that above all else, it's the people who matter most. People believed in us once upon ...

During the winter season, the Project Manager also supports snow and ice management operations by overseeing an assigned service area and remaining available to respond to snow events on a 24/7 basis ...

Project Manager

Hopkinton, MA ยท On-site

$95K - $115K/yr

During the winter season, the Project Manager also supports snow and ice management operations by overseeing an assigned service area and remaining available to respond to snow events on a 24/7 basis ...

Operations Manager

Marlborough, MA ยท On-site

$57K - $65K/yr

Description Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that ...

Operations Manager

West Roxbury, MA ยท On-site

$57K - $65K/yr

Description Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that ...

General Manager

Boston, MA ยท On-site

$70K - $75K/yr

Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee one or more of Boston ... locations (average GM oversees one or two locations). This is a great opportunity for a highly ...

Store Manager

Brookline, MA ยท On-site

$24 - $30/hr

Free ice cream/beverage every shift * Bonus based on performance * Company parties * Employee discounts * Flexible schedule * Free food & snacks Store Manager Job Listings Detailed Version Store ...

General Manager

Brookline, MA ยท On-site

$50K - $65K/yr

Free ice cream/beverage every shift * Bonus based on performance About Far Out Ice Cream Far Out ... As General Manager you'll lead the daily operations of our Brookline location, ensuring smooth ...

JC Grounds Management is a large snow and ice management team based on old- fashioned values. We surround ourselves with hard working people that enjoy challenges. We are looking forward to an active ...

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Ice Manager information

See Boston, MA salary details

$26.6K

$64.7K

$126K

How much do ice manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for ice manager in Boston, MA is $64,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What are some typical challenges an Ice Manager faces during busy seasons, and how can they be addressed?

Ice Managers often encounter challenges such as maintaining ice quality during periods of high usage, managing tight schedules for multiple teams, and ensuring safety for all rink users. During busy seasons, careful planning of resurfacing times, clear communication with coaches and event organizers, and proactive maintenance are crucial. Building strong relationships with staff and utilizing scheduling software can help streamline operations and minimize disruptions.

What does an Ice Manager do?

An Ice Manager is responsible for overseeing the operations and maintenance of ice surfaces in facilities such as ice rinks or arenas. Their duties include ensuring the quality and safety of ice, supervising staff, scheduling ice time, and coordinating events. They also handle equipment maintenance, manage budgets, and enforce safety protocols to provide a safe and enjoyable environment for skaters and athletes.

What is the difference between Ice Manager vs Ice Technician?

AspectIce ManagerIce Technician
CredentialsRelevant certifications in ice production and managementCertifications in ice machine repair and maintenance
Work EnvironmentOversees ice production facilities, manages staffOperates and repairs ice machines on-site
Industry UsageUsed in large-scale ice production and distributionCommon in hospitality, food service, and maintenance

The Ice Manager typically oversees the entire ice production process, managing staff and ensuring quality standards, while the Ice Technician focuses on the maintenance and repair of ice machines. Both roles require relevant certifications and are essential in industries like hospitality and food service, but they differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Ice Manager, and why are they important?

To thrive as an Ice Manager, you need expertise in ice maintenance, facility operations, and staff supervision, often supported by experience in recreational facility management or relevant certification (such as Certified Ice Technician). Familiarity with ice resurfacing machines (like Zambonis), refrigeration systems, and scheduling software is typically required. Strong organizational, problem-solving, and communication skills help ensure smooth operations and effective team leadership. These abilities are crucial for maintaining safe, high-quality ice surfaces and delivering excellent customer experiences in ice arenas.
What are popular job titles related to Ice Manager jobs in Boston, MA? For Ice Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Ice Manager jobs in Boston, MA look for? The top searched job categories for Ice Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Ice Manager jobs? Cities near Boston, MA with the most Ice Manager job openings:
Infographic showing various Ice Manager job openings in Boston, MA as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,668 per year, or $31.1 per hour.

Ice Cream Shop Manager

New City Microcreamery

Chestnut Hill, MA โ€ข On-site

$60K/yr

Other

Medical, PTO

Re-posted 26 days ago


Job description

Ice Cream Shop Manager

Salary: $60,000/year Full-Time Reliable transportation required

Here at New City Microcreamery, we believe that above all else, it's the people who matter most. People believed in us once upon a time, and that's why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and we're searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston area-supporting both our scoopers and the continued growth of the New City brand.

Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!

  • Do You...Want to work for a local industry leader with a best-in-class culinary and hospitality brand?

  • Have a passion for creating vibrant, memorable guest experiences?

  • Possess the vision and drive to build, mentor, and inspire great teams?

  • Have excellent attention to detail and enjoy taking on challenges?

  • Think creatively, stay curious, and push for continuous improvement?

  • Refuse to accept mediocrity and want to grow your leadership career as we grow?

If so-we'd love to meet you.

Position Overview

The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.

Reliable transportation is required, as this role travels regularly between stores.

Key ResponsibilitiesLead & Inspire Hospitality

Deliver warm, memorable guest interactions and champion best-in-class service across all locations.

Motivate & Mentor

Coach, teach, and develop team members to reach their fullest potential.

Drive Financial Performance

Support each store in building sales, managing costs, inventory counts, and maximizing profitability.

Foster an "Of Service" Culture

Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.

Uphold Genuine Excellence

Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.

Requirements
  • 3-5 years of experience in a hands-on, fast-paced, high-volume environment

  • Previous management, supervisor, or team-lead experience
  • Reliable transportation (required)

  • Experience mentoring and training hourly team members

  • Strong communication skills with the ability to resolve conflict and provide clear direction

  • Ability to work a flexible schedule, including nights and weekends

  • Restaurant experience preferred, but not required

Career Advantages
  • Opportunity to expand management experience as New City continues to grow

  • Competitive salary with annual bonus opportunities

  • Comprehensive benefits, including Medical Insurance options

  • Paid time off, paid holidays, and paid training

  • Employee meal benefits

  • Referral program

  • Two company-wide staff outings each year

  • Clear path for advancement within a growing local brand

Work Environment
  • Multi-location oversight of New City Microcreamery scoop shops

  • Family-friendly, student-friendly, community-oriented atmosphere

About New City Microcreamery

Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogen-creating our signature smooth, airy texture with tiny ice crystals. It's a unique process, a culinary show, and the heart of our creativity.

Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew... and yes, free Wi-Fi. We're committed to elevating hospitality and enriching the communities we serve.

If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.