Ice Cream Assistant Jobs (NOW HIRING)

Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pureplay ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is highperformance, collaborative and focused on getting things done.
We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Terms: Candidates must be legally authorized to work in the United States on a fulltime basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.

International sponsorship or local/ international relocation not supported

THE ROLE:

In partnership with factory leadership, employees, and the broader HR team, the Assistant HR People Partner helps create a safe, respectful, inclusive, and high-performing workplace aligned with The Magnum Ice Cream Company values and Ben & Jerry's Three-Part Mission.

This role serves as a trusted HR resource supporting day-to-day people operations at the St. Albans manufacturing facility. The Assistant HR People Partner provides guidance on employee relations matters, supports talent and capability development, manages employee lifecycle processes, coordinates accommodations and leave-related matters, and helps ensure consistent application of policies, labor agreements, and employment practices. The role plays a critical part in building employee trust, strengthening workforce engagement, and delivering an exceptional employee experience.

WHAT YOU'LL BE RESPONSIBLE FOR

• Support employees and frontline leaders regarding HR policies, employee concerns, attendance, performance, and workplace issues.
• Support a positive employee experience by building trusted relationships across the manufacturing workforce.
• Support hourly employee candidate experience, orientation, and onboarding processes.
• Conduct workplace investigations and fact-finding activities while ensuring fair, respectful, and consistent treatment of employees.
• Coordinate performance management activities, corrective action processes, and coaching discussions with leaders.
• Support leave administration processes and employee return-to-work activities.
• Assist with grievance administration, labor relations activities, and interpretation of collective bargaining agreements in partnership with the Senior HRBP.
• Maintain employee records and support HR transactions, ensuring data accuracy and compliance.
• Analyze people metrics such as attendance, turnover, overtime, vacancies, employee relations trends, and onboarding effectiveness to identify opportunities for improvement.
• Partner with factory leadership teams to support engagement initiatives, culture-building activities, communication programs, and recognition efforts.
• Seek continuous improvement opportunities in HR processes, policies, and ways of working to improve employee experience and operational efficiency.
• Ensure consistent application of company policies, employment practices, and legal requirements.
• Support organizational changes, workforce initiatives, and transformation activities as required.

WE'RE LOOKING FOR SOMEONE WHO

• Thinks end-to-end and takes ownerships for results
• Is comfortable working in a fast-moving, evolving organisation
• Values collaboration, clarity and low-ego ways of working

Skills, Experiences & Qualifications:

• Bachelor's Degree in Human Resources, Business, Industrial Relations, or a related field preferred.
• Minimum of 3-5 years of progressive HR experience, preferably in a manufacturing, production, warehouse, or distribution environment.
• Demonstrated experience handling employee relations matters, investigations, performance management, and workplace conflict resolution.
• Working knowledge of U.S. employment laws, including wage and hour practices, leave management, accommodations, and workplace compliance requirements.
• Experience supporting unionized workforces or labor relations environments preferred.
• Strong interpersonal skills with the ability to build credibility and trust with hourly employees, supervisors, and leaders.
• Ability to maintain confidentiality and exercise sound judgment in sensitive situations.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced manufacturing environment.
• Action-oriented with a continuous improvement mindset and ability to identify practical solutions to workplace challenges.
• Proficient in HR systems, reporting tools, Microsoft Office applications, data analytics, and automated workflow administration, including experience with UKG WFM or similar workforce management platforms.
• Flexibility to support evening operations and employee populations across multiple shifts.

WHAT YOU'LL GET

Alongside meaningful work and strong development, we offer a reward package that typically includes:

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Health and wellbeing support, including employeeassistanceprogramsand wellness initiatives
• Health-related savingsandspending accounts
• Retirement savingsprogramswith a competitive matching plan
• Additionalemployeeperks(e.g.,corporatediscounts,commuteror learning support)

Benefits vary by country and are subject to plan terms and eligibility.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact

- Free to move fast, experiment and challenge how things are done

- Continuous learning and development as the business grows

- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.