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Ice Arena Manager Jobs in Arizona (NOW HIRING)

$11/hr

... Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park; b) a free Provo City ... By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo ...

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Ice Arena Manager information

See Arizona salary details

$22.8K

$55.5K

$108.1K

How much do ice arena manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ice arena manager in Arizona is $55,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.

What does an ice arena manager do?

An Ice Arena Manager is responsible for overseeing the daily operations of an ice skating facility. This includes scheduling events and activities, supervising staff, managing budgets, ensuring the safety and cleanliness of the arena, and maintaining the ice surface and equipment. They often coordinate with community groups, sports teams, and the public to maximize facility usage and satisfaction. The manager also ensures compliance with safety regulations and may handle marketing and customer service duties.

What is the difference between Ice Arena Manager vs Ice Rink Attendant?

AspectIce Arena ManagerIce Rink Attendant
ResponsibilitiesOversees daily operations, manages staff, handles scheduling, and ensures safety protocolsMaintains ice surface, assists skaters, enforces rules, and performs basic maintenance
Required CredentialsHigh school diploma; experience in facility management or customer service; certifications in safety and first aid
Work EnvironmentOffice setting within the arena, overseeing operations and staff
Industry UsageUsed in sports facilities, recreation centers, and entertainment venues

The main difference is that the Ice Arena Manager oversees the entire facility's operations, staff, and safety, while the Ice Rink Attendant focuses on maintaining the ice surface and assisting skaters. The manager role requires more leadership, management skills, and certifications, whereas the attendant role is more hands-on with daily rink maintenance and customer service.

What are some typical challenges an ice arena manager faces and how can they be addressed?

Ice Arena Managers often encounter challenges such as maintaining a safe and high-quality ice surface, scheduling multiple user groups, and addressing facility maintenance issues. Effective communication and organizational skills are crucial for balancing the needs of hockey teams, figure skaters, and public sessions. Staying proactive with equipment maintenance and staff training helps prevent disruptions, while fostering strong relationships with local organizations can enhance community engagement and arena utilization.

What are the key skills and qualifications needed to thrive as an ice arena manager?

To thrive as an Ice Arena Manager, you need strong facility management experience, knowledge of ice maintenance, and a background in business administration or recreation management. Familiarity with ice resurfacing equipment, scheduling software, and safety regulations is typically required. Exceptional organizational, leadership, and customer service skills help you effectively manage staff, events, and community relations. These abilities are essential for ensuring smooth operations, user satisfaction, and a safe, welcoming environment.
What are popular job titles related to Ice Arena Manager jobs in Arizona? For Ice Arena Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Ice Arena Manager jobs in Arizona look for? The top searched job categories for Ice Arena Manager jobs in Arizona are:
What cities in Arizona are hiring for Ice Arena Manager jobs? Cities in Arizona with the most Ice Arena Manager job openings:
Infographic showing various Ice Arena Manager job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $55,471 per year, or $26.7 per hour.

Guest Services Supervisor | Part-Time | Mullett Arena

Oak View Group

Tempe, AZ • On-site

$19/hr

Part-time

Retirement

Re-posted yesterday


Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues


Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
A Guest Services Supervisor is an on-call, per-event employee who will act as the primary provider of direct service to guests as they are entertained at the Mullett Arena. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Services Representatives will work in Guest Services positions as needed, including ushers, ticket takers, and door guards.
This role will pay an hourly wage of $19.00.
Benefits for part-time roles: 401(k) savings plan, 401(k) matching.
This position will remain open until September 11, 2026.
About the Venue
OVG has openings for a Guest Services Supervisor on the campus of Arizona State University for the new 5,000-seat multi-purpose arena and community ice rink. The new Mullett Arena opened in the fall of 2022 and is the home of the ASU Sun Devil Men's Ice Hockey, ASU Wrestling, and Women's Volleyball programs; the G-League Valley Suns; as well as a variety of events, including concerts, family shows, comedy, and other live events. The new community ice rink will serve as a public venue for the community and will host hockey and skating programming, youth competitions, educational opportunities, and more.
Responsibilities
  • Oversee Guest Services Representatives on event days
  • Provide exceptional customer service and assistance to all guests
  • Greet and scan tickets as guests enter the building
  • Greet and usher guests to their seats
  • Provide directional assistance to guests throughout facility
  • Control and monitor all access to all restricted areas for events
  • Provide a safe and secure environment for Mullett Arena
  • Report actual/suspected violations of Mullett Arena policies, procedures, rules, or regulations to your supervisor.
  • Complete an incident report on a timely basis, as required
  • Ensure emergency exits are clear at all times, and assist guests with any needs exit safely
  • Act as a member of the emergency evacuation team by directing guests to emergency exits
  • Move around to various positions/locations as event needs
  • Hand out materials to guests as needed for events
  • Follow all event procedures and safety standards
  • Provide excellent customer service assistance to all clients
  • All other duties assigned by Event Manager or Event Coordinator

Qualifications
  • High school diploma or equivalent preferred
  • Must have a demonstrated ability to function in a fast-paced, high-pressure environment
  • Customer service experience and exceptional customer service and communication skills.
  • Comfortable working with the public with an outgoing and friendly personality
  • Ability to communicate clearly and concisely.
  • Ability to work both independently and as part of team
  • Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
  • Ability to work a minimum of 2 events per month at the Mullett Arena.
  • Comfortable standing in one location for extended periods of time.
  • Ability to lift and/or move heavy objects.
  • Must be comfortable being exposed to loud noises and large crowds.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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