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Ice Agent Jobs in Naperville, IL (NOW HIRING)

Atlantic Aviation

LS - Ramp Agent

Chicago, IL

$20/hr

... Agent. Corporate aviation continues to be a viable means of travel for many who do not like the ... coffee, newspapers, ice, etc.). You will also assist Line Service staff in the marshalling of ...

Atlantic Aviation

LS - Ramp Agent Job

Chicago, IL · On-site

$16 - $19.50/hr

... Agent. Corporate aviation continues to be a viable means of travel for many who do not like the ... coffee, newspapers, ice, etc.). You will also assist Line Service staff in the marshalling of ...

Simos

Airport Warehouse Agent (Cargo)

Chicago, IL · On-site

$19.75 - $23/hr

ICE background check * Show proof of eligibility to work in the US. A valid driver's license or State ID is required for these positions. * All attendance policies must be adhered to for the duration ...

Staff Management | SMX

Be Seen First

Airport Warehouse Agent (Cargo)

Chicago, IL · On-site

$19.75 - $23/hr

ICE background check * Show proof of eligibility to work in the US. A valid driver's license or State ID is required for these positions. * All attendance policies must be adhered to for the duration ...

Gopuff

Site Leader I, Little Italy, #112

Chicago, IL · On-site

$75 - $110/hr

Proven track record of being a change agent with improving processes and efficiencies * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

Gopuff

Site Leader I, Cicero, #297

Cicero, IL · On-site

$63 - $86.62/hr

Proven track record of being a change agent with improving processes and efficiencies. * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

Contact Government Services, LLC

Agile Coach

Chicago, IL

$81K - $110K/yr

... agent working across multiple teams - Experience with assisting leadership and team members with ... ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge ...

Gopuff

Site Leader I, Little Italy, #112

Chicago, IL · On-site

Proven track record of being a change agent with improving processes and efficiencies * Ability to ... Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice ...

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All JobsIce Agent JobsIce Agent Jobs in Naperville, IL

Ice Agent information

See Naperville, IL salary details

$14

$30

$39

How much do ice agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ice agent in Naperville, IL is $30.10, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $39.62 per hour, depending on experience, location, and employer.

What is an ICE agent?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What are the key skills and qualifications needed to thrive as an ICE agent?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

Is it hard to get hired as an ICE agent?

Becoming an ICE agent typically requires a background check, relevant law enforcement or immigration experience, and passing physical and psychological assessments. The hiring process can be competitive and may involve multiple interviews and training programs. Candidates often need to meet specific qualifications and demonstrate strong investigative skills.

What are the qualifications for ICE agents?

ICE agents, officially known as Homeland Security Investigations special agents, typically require a bachelor's degree, relevant work experience, and U.S. citizenship. Candidates must pass a background check, physical fitness test, and complete specialized training at the Federal Law Enforcement Training Center (FLETC). Prior law enforcement or military experience can be advantageous.

What are popular job titles related to Ice Agent jobs in Naperville, IL?

For Ice Agent jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Ice Agent jobs in Naperville, IL look for?

The top searched job categories for Ice Agent jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Ice Agent jobs?

Cities near Naperville, IL with the most Ice Agent job openings:

Ice Agent jobs near you
Infographic showing various Ice Agent job openings in Naperville, IL as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,609 per year, or $30.1 per hour.

MOIC Show & Service Lead Ambassador

Museum of Ice Cream

Chicago, IL • On-site

$26/hr

Full-time

Medical, Dental, Vision

Re-posted 10 hours ago

Museum Of Ice Cream rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 21 rated visitor attractions

Job description

About Us

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

The Flavor Profile

As the Show & Service Lead Ambassador, you provide leadership and mentorship to your team, fostering accountability and continuous improvement while serving as a bridge between team members and management. You ensure a safe, clean, and organized environment by enforcing safety protocols and mentoring teams in maintaining operational efficiency. You prioritize guest experience through leading by example, training your team in effective communication and handling escalations professionally. Through strong sales leadership, you drive revenue growth, uphold high standards in product promotion and guest interactions all in alignment with company culture and values. 

Your Day-to-Day:
  • Running Guest Service & Show Operations:
    • On shift, you are responsible for managing guest flow across ticketing, retail, ice cream and treat delivery, and ensuring that all service aspects run smoothly.
    • Adjust daily staffing strategies in real-time to manage guest needs and traffic flow.
    • Work closely with the Floor Managers to ensure smooth transitions between service and entertainment; supplies and inventory; bar/cafe and shop/retail operations.
  • Team Leadership & Coaching:
    • Provide real-time feedback and training to the Service & Show Team, ensuring high-quality service, guest satisfaction, and alignment with museum standards.
    • Ensure team members are cross-trained on basic performance support, allowing for collaboration with the Show & Service Teams during peak times.
  • Guest Relations & Issue Remediation:
    • Remediate guest service issues in real time, escalating complex problems to the Floor Managers as needed.
    • Ensure the Service & Show Teams are trained on how to handle and escalate guest complaints.
  • Event & VIP Coordination:
    • Lead core operations of VIP and special event setups, ensuring smooth coordination between ticketing, retail, and bar/cafe delivery.
  • Collaboration with Floor Managers:
    • Collaborate with the Floor Managers to ensure daily reporting & communication regarding team performance, guest feedback, and operational challenges.
    • Identify and execute sales strategies to increase revenue or promotional events/retail.

The pay rate for this role is $26.00 an hour.

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class. 

Requirements

Necessities
  • 2+ years of experience in a leadership role within customer service, retail, or entertainment environments.
  • Proven ability to manage high-volume guest flow and deliver real-time training and support.
  • Strong problem-solving skills and ability to handle guest escalations.
  • Flexibility to work various shifts, including weekends, evenings, and special events.
Nice to Haves
  • Experience in managing both service and performance teams.
  • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment.

Benefits

The Good Stuff
  • Competitive pay and benefits package including health, dental, and vision.
  • Ability to grow within the company.
  • Annual performance review and bonus opportunity
  • Annual pink-tie themed event with a plus-one option.
  • Unlimited ice cream and significant discounts on retail products 
  • Complimentary museum tickets for friends and family.
  • Flex Day: A sweet bonus day off to pause, play, or rest - whatever fills your cone.

What Museum Of Ice Cream employees say

Pay

Hours and flexibility

Workplace

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