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Ice Agent Jobs in Chicago, IL (NOW HIRING)

Atlantic Aviation

LS - Ramp Agent

Chicago, IL

$20/hr

... Agent. Corporate aviation continues to be a viable means of travel for many who do not like the ... coffee, newspapers, ice, etc.). You will also assist Line Service staff in the marshalling of ...

Atlantic Aviation

LS - Ramp Agent Job

Chicago, IL · On-site

$16 - $19.50/hr

... Agent. Corporate aviation continues to be a viable means of travel for many who do not like the ... coffee, newspapers, ice, etc.). You will also assist Line Service staff in the marshalling of ...

Simos

Airport Warehouse Agent (Cargo)

Chicago, IL · On-site

$19.75 - $23/hr

ICE background check * Show proof of eligibility to work in the US. A valid driver's license or State ID is required for these positions. * All attendance policies must be adhered to for the duration ...

HHM Hotels

Comp Food Attendant

Mettawa, IL · On-site

$17 - $18/hr

Potential Career Path Restaurant Server or Guest Service Agent - Restaurant Supervisor or Front ... Fill beverage and ice dispensers. * Stock cabinets or serving areas with condiments and refill ...

HHM Hotels

Breakfast Attendant

Mettawa, IL · On-site

$12.50 - $16/hr

Your Growth Path Restaurant Server or Guest Service Agent - Restaurant Supervisor or Front Desk ... Fill beverage and ice dispensers. * Stock cabinets or serving areas with condiments and refill ...

Staff Management | SMX

Be Seen First

Airport Warehouse Agent (Cargo)

Chicago, IL · On-site

$19.75 - $23/hr

ICE background check * Show proof of eligibility to work in the US. A valid driver's license or State ID is required for these positions. * All attendance policies must be adhered to for the duration ...

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All JobsIce Agent JobsIce Agent Jobs in Chicago, IL

Ice Agent information

See Chicago, IL salary details

$15

$31

$41

How much do ice agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ice agent in Chicago, IL is $31.05, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $40.87 per hour, depending on experience, location, and employer.

What is an ICE agent?

ICE agents are law enforcement officers who work for the U.S. Immigration and Customs Enforcement agency. Their primary responsibilities include enforcing immigration laws, investigating customs violations, and preventing illegal movement of people and goods into and out of the United States. ICE agents can work in areas such as immigration enforcement, homeland security investigations, and detention and removal operations. Their duties often involve conducting investigations, making arrests, and collaborating with other federal, state, and local agencies.

What are the key skills and qualifications needed to thrive as an ICE agent?

To thrive as an ICE Agent, you need a background in law enforcement, criminal justice, or a related field, usually supported by a bachelor’s degree and successful completion of federal training programs. Proficiency in investigative techniques, firearms handling, and the use of law enforcement databases and communication systems is critical. Strong interpersonal skills, ethical judgment, and resilience under pressure help agents manage complex situations and interact effectively with diverse populations. These skills and qualities are essential for enforcing immigration laws, conducting investigations, and ensuring public safety in challenging environments.

What are some typical challenges ICE agents face in the field, and how are they supported in managing these situations?

ICE Agents often encounter complex situations such as language barriers, rapidly changing environments, and high-stress encounters during enforcement operations. To help manage these challenges, agents regularly participate in specialized training, have access to supportive team structures, and utilize advanced technology and communication tools. Ongoing collaboration with local law enforcement and legal teams also ensures agents receive guidance and backup when needed. The agency emphasizes situational awareness and procedural safety to promote both effective operations and agent well-being.

What is the difference between Ice Agent vs Customs Officer?

AspectIce AgentCustoms Officer
Required CredentialsHigh school diploma, background checks, sometimes security or law enforcement trainingHigh school diploma or equivalent, law enforcement or customs training, background checks
Work EnvironmentBorder crossings, airports, shipping ports, often outdoors or in secure facilitiesBorder checkpoints, ports, airports, government offices, often outdoors or in secure areas
Employer & Industry UsageU.S. Immigration and Customs Enforcement, law enforcement agenciesU.S. Customs and Border Protection, federal government agencies

Both Ice Agents and Customs Officers work in border security and law enforcement, often in similar environments like ports and border crossings. While their roles overlap in immigration enforcement, Ice Agents focus more on immigration violations and criminal investigations related to immigration, whereas Customs Officers primarily handle customs inspections, tariffs, and preventing illegal goods from entering the country.

Is it hard to get hired as an ICE agent?

Becoming an ICE agent typically requires a background check, relevant law enforcement or immigration experience, and passing physical and psychological assessments. The hiring process can be competitive and may involve multiple interviews and training programs. Candidates often need to meet specific qualifications and demonstrate strong investigative skills.

What are the qualifications for ICE agents?

ICE agents, officially known as Homeland Security Investigations special agents, typically require a bachelor's degree, relevant work experience, and U.S. citizenship. Candidates must pass a background check, physical fitness test, and complete specialized training at the Federal Law Enforcement Training Center (FLETC). Prior law enforcement or military experience can be advantageous.

What are popular job titles related to Ice Agent jobs in Chicago, IL?

For Ice Agent jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ice Agent jobs in Chicago, IL look for?

The top searched job categories for Ice Agent jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Ice Agent jobs?

Cities near Chicago, IL with the most Ice Agent job openings:

Ice Agent jobs near you
Infographic showing various Ice Agent job openings in Chicago, IL as of August 2026, with employment types broken down into 27% Full Time, and 73% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,592 per year, or $31.1 per hour.

CUSTOMER SERVICE AGENT

Homewood-Flossmoor Park District

Flossmoor, IL • On-site

$15 - $17/hr

Part-time

Retirement, PTO

Posted 14 days ago

Job description

JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk. Customer Service Agent is responsible for handling the daily business at the customer service desk, registrations, open skating, skate rental and ice rental payments, answering telephones and giving information on Ice Arena programs and operations, daily deposits/bookkeeping. Works hours as assigned including days, nights, weekends. The H-F Park District's mission statement is "to enhance the quality of life through diverse recreational opportunities, facilities and parks while caring for the environment".
ESSENTIAL JOB RESPONSIBILITIES:
  • Provide outstanding customer service to our internal and external guests by providing friendly, responsive, courteous and helpful service.
  • Greet visitors promptly and courteously, interact with customers to meet their needs while visiting the facility
  • Will assist the supervisors, manager in the actual operation of the facility
  • Responsibly and accurately handle cash, check or credit card payments, maintain a balanced cash drawer, and process a balanced deposit
  • Understand Ice Arena policies
  • Perform other work as assigned
  • Adhere to all policies and procedures outlined in the Policy and Procedure Manual, Personnel Manual and Safety Manual
  • Be prepared to respond to medical emergencies
  • Have a basic knowledge of all facilities, parks, programs, special events, and memberships; or know how and where to obtain the information
  • Assist all employees of the Park District as needed
  • Other related job duties as assigned.

COGNITIVE SKILLS REQUIRED:
  • Must be able to read, write and organize materials
  • Must be able to communicate effectively orally and in writing
  • Must be able to troubleshoot, solve problems and exercise good judgement
  • Must be a self-starter able to work with minimal supervision
  • Must be able to assist customers both in person and by phone in a professional and courteous manner
  • Must be able to register participants for various programs with consistency and accuracy
  • Must be able to handle pressure and an active environment
  • Must be able to communicate with all departments

JOB SKILLS AND QUALIFICATIONS:
  • Professional demeanor and outstanding customer service skills
  • Accurate in work with great attention to detail
  • Ability to diffuse difficult situations or contentious customer interactions
  • Ability to handle emergencies in a calm and professional manner
  • Knowledge and skills with computers and software including Microsoft Office
  • Ability to learn additional software and systems required for business transactions

EDUCATION AND TRAINING:
  • Customer Service experience preferred
  • CPR/First Aid Certified.

PHYSICAL REQUIREMENTS:
STANDING: Extended periods of time
SITTING: Some
WALKING: Some
LIFTING: Occasional under 25 pounds
STOOPING: Yes, to retrieve information from low files
REACHING: Minimal
CLIMBING: Minimal
VERBAL: Extensive, must be able to communicate with in-person customers and over a phone
VISION: Extensive, must be able to read, write and use a computer
HOURS:
The Customer Service Agent may work any hours that Park District facilities are open.
Part-Time Benefits:
  • Discounted individual fitness membership at Racquet Fitness Center
  • Discounted golf fees and driving range tokens at Coyote Run
  • Individual admission to open skate at H-F Ice Arena
  • Individual Lions pool pass
  • 20% off (1) facility rental/year
  • 20% off birthday party package for child(ren)
  • 20% off program fees
  • Irons Oaks ropes course & climbing tower
  • Individual ski rental at Irons Oaks (cross-country skiing)
  • 457 Retirement Plan
  • Participation in Illinois Municipal Retirement Fund - only available if required minimum hours are met (work more than 1,000 hours in a year).
  • Paid CPR/AED training and certification.
  • Additional benefits for facility employees only.
  • Paid Leave Time Off

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